Cyecrest Guest Home in Orange, CA

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Cyecrest Guest Home

Cyecrest Guest Home in Orange, CA

139 S Lincoln St, Orange, CA 92866

For more information about senior living options: (844) 490-3973

4.2 from 60 reviews
5 stars
45
4 stars
3
3 stars
0
2 stars
2
1 stars
10

Board and Care Home Memory Care

Cyecrest Guest Home Costs & Pricing

Cyecrest Guest Home offers competitive pricing for its various room types when compared to both Orange County and the broader state of California. For semi-private accommodations, Cyecrest's monthly rate of $3,500 is slightly above the county average of $3,431 but remains lower than the state average of $3,333, making it an attractive option for those seeking shared living spaces. In contrast, its studio and private rooms are priced at $4,000 each; while this aligns closely with Orange County's studio costs of $4,313 and private rates of $4,104, it is notably higher than the state's private room average of $3,939. Overall, Cyecrest provides a blend of affordability and quality that appeals to prospective residents considering different options across the region.

Floor plansCyecrest Guest HomeOrange CountyCalifornia
Semi-Private$3,500$3,431$3,333
Studio$4,000$4,313$4,145
Private$4,000$4,104$3,939

Overall Review of Cyecrest Guest Home

Pros

  • pro The staff are extremely kind and compassionate to all residents.
  • pro Citrus Hills is a great senior community with a team that truly cares for its residents.
  • pro The care at Citrus Hills is exceptional, with an on-site RN and LVN.
  • pro The facility is consistently spotless and well maintained.
  • pro The meals are delicious and generously portioned.
  • pro The administrator (Itzy) is highly engaged and devoted to residents.
  • pro The staff listed by name (Jasmine, Diana, Joslyn, Olivia, Ben, Vicky, Brie, Sarah, Ryan) are exemplary under Itzy's leadership.
  • pro The team engages well with residents and their families, creating a welcoming environment.
  • pro Caregivers and staff go above and beyond to show care and love for the community.
  • pro The activity director (Nancy) goes above and beyond to assist with appointments and outings.
  • pro Citrus Hills offers outstanding care and a warm, home-like atmosphere.
  • pro The facility is improving daily with upgrades and positive changes.
  • pro Citrus Hills is wonderful and highly recommended for loved ones.

Cons

  • pro They described the facility as the dirtiest place, noting brown to black laminate flooring and dirty toilets.
  • pro They alleged a staff member was asleep at midnight and that the facility would not call the fire department after a fall.
  • pro They claimed a refund for their daughter's costs had been promised but not provided.
  • pro They criticized the 30-day notice requirement as inappropriate given end-of-life uncertainty.
  • pro They stated that the pictures did not reflect the actual bedrooms.
  • pro They alleged medical neglect and an absence of conscience in leadership.
  • pro They felt the facility cared more about money than the residents.
  • pro They reported after-hours phone lines were unreliable and residents smoked in the rooms.
  • pro They stated they would not recommend the facility to others.

Review

This community is best suited for families seeking a warm, home-like atmosphere where hands-on, affectionate care is the norm and leadership is visibly involved. The reviews repeatedly highlight a culture of genuine concern from staff, with residents treated as individuals and meals and daily routines tailored to comfort and familiarity. The presence of an RN and LVN on site, along with an administrator who actively responds to concerns, makes it a practical choice for seniors who want reassurance that medical oversight and daily support are readily available. The facility also stands out for its willingness to work with Medi-Cal programs, which can be a decisive factor for lower-income seniors who need predictable, affordable care without sacrificing attention and respect.

Alternatives become worth considering for families with higher medical needs or dementia care requirements, or for those who demand an impeccably consistent day-to-day operation. Several reviews raise red flags about cleanliness lapses, after-hours responsiveness, and overall administrative reliability, suggesting that for residents with complex medical conditions, memory care needs, or a strong preference for spotless, perfectly predictable service, other communities may deliver greater assurances. Prospective residents who require tight, 24/7 supervision, highly specialized memory care, or a facility with an unambiguous, consistently modeled care plan may want to compare options with more explicit memory-care credentials and stronger regulatory track records.

On the upside, the strongest pros pivot around people and engagement. Families consistently praise the staff as kind, compassionate, and genuinely committed to residents' well-being. The administrator's visibility and willingness to address concerns appears to translate into responsive problem-solving and ongoing improvements, including facility updates like fresh paint and upgraded flooring. The care team's attentiveness, the reported quality of meals, and the sense that residents are treated with dignity collectively offset many routine anxieties of long-term living. For families who prioritize a friendly, interactive environment and frequent family involvement, these strengths create a compelling "home away from home" impression.

However, the negative experiences cannot be ignored. Several reviews describe serious cleanliness issues, outdated or poorly maintained spaces, and even traumatic episodes where residents suffered neglect or unsafe conditions. Complaints about dirty rooms, unaddressed medical needs, and after-hours communication gaps point to potential safety and quality-control gaps. A few families report property management challenges, misalignment between staff roles and resident needs, or allegations of theft and unfulfilled promises. While some of these voices are isolated, they carry weight when balancing a decision about a facility that must prioritize ongoing vigilance, transparent reporting, and dependable crisis response.

Taken together, the key pros - engaged staff, compassionate care, strong leadership in some reviews, and Medi-Cal accessibility - can offset many day-to-day concerns when families stay actively involved and insist on clear care plans and regular updates. Yet the cons underscore a real risk: variability in cleanliness, responsiveness, and medical oversight that can significantly affect a resident's comfort and safety. This means diligence is essential. Prospective residents should demand a candid tour, request to speak with the administrator, review recent state inspection findings, and seek a straight answer about night staffing, maintenance schedules, and how emergencies are escalated. Verifying memory-care readiness and ensuring alignment with individual care needs are non-negotiables in the evaluation.

In the end, Citrus Hills/Cyecrest makes a pragmatic, if uneven, case for seniors who thrive on a neighborly, people-first culture and can benefit from a facility willing to innovate and engage families. It fits best for residents who can tolerate some variability and who will actively participate in care planning and oversight, leveraging the strong care staff and accessible leadership. For families prioritizing pristine upkeep, flawless after-hours communication, or highly specialized medical or memory-care services, alternatives with more consistent records and explicit custodial capabilities should be explored. A well-informed decision will emerge from targeted tours, direct conversations with the administrator, and corroborating input from current residents and families to ensure the chosen path aligns with safety, dignity, and daily quality of life.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • John Wayne Orange Co (8 miles away) John Wayne Orange Co (8 miles away)
  • Long Beach (Daugherty) (18 miles away) Long Beach (Daugherty) (18 miles away)
  • Ontario International (23 miles away) Ontario International (23 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

Cyecrest Guest Home is a memory care facility located in Orange, CA. Our community provides specialized care for individuals with memory loss conditions such as Alzheimer's and dementia. We offer a range of amenities designed to enhance the quality of life for our residents.

Our residents can enjoy various activities within our indoor and outdoor common areas, providing opportunities for socialization and recreation. We also offer private rooms for those who prefer a more personal space. Additionally, we provide respite or short-term stays for individuals who may require temporary care.

Our highly trained staff is experienced in providing specialized care services such as diabetic care, high acuity care, incontinence care, and medication management. We strive to ensure that each resident receives personalized attention and assistance tailored to their individual needs.

At Cyecrest Guest Home, we understand the importance of nutritious meals in maintaining overall health. That is why we provide delicious meals for our residents, including vegetarian options for those with dietary preferences or restrictions.

Furthermore, we believe that staying engaged in meaningful activities is vital for the well-being of our residents. Therefore, we offer a variety of on-site activities to keep them mentally stimulated and physically active.

In addition to our exceptional amenities and care services, our community benefits from its convenient location. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals nearby. This ensures that our residents have easy access to various services and entertainment options while living at Cyecrest Guest Home.

Overall, at Cyecrest Guest Home in Orange, CA, we strive to create a warm and supportive environment where our memory care residents can feel comfortable and secure while receiving exceptional care tailored to their unique needs.

Nearby Places of Interest

Located in Orange, California, this area offers a variety of amenities that cater to the needs of seniors looking for a comfortable and convenient living environment. With several pharmacies nearby such as Walgreens and CVS Pharmacy, accessing necessary medications and healthcare products is convenient. In addition, there are hospitals like Choc within close proximity for medical emergencies or routine check-ups. For leisure activities, residents can enjoy cafes like Starbucks and Kean Coffee, as well as restaurants like Golden Road Brewing and In-N-Out Burger. The area also boasts several parks such as Steve Ambriz Memorial Park and Tustin Sports Park for outdoor recreation. Transportation options include the Artic station and car rental services for easy access to different parts of the city. Overall, this neighborhood offers a peaceful and welcoming environment with various amenities to support senior living.

Pharmacies

  • Walgreens (0 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walmart Pharmacy (2.8 miles)
  • Walgreens (3.1 miles)

Cafes

  • Starbucks (0.1 miles)
  • Kean Coffee (3.3 miles)
  • Tru Bru Organic Coffee (3.8 miles)
  • Hollywood Land (4.8 miles)
  • Starbucks (4.8 miles)
  • La Brea Bakery Express (5 miles)
  • Jolly Holiday Bakery Cafe (5 miles)

Hospitals

  • Choc (1.7 miles)

Theaters

  • Century Theatres (2.4 miles)
  • AMC Movie Theater (3.2 miles)
  • Amc Tustin 14 At The District (6.2 miles)

Physicians

  • Cardiology Specialists of Orange County (2.5 miles)
  • The 200 Building (3.2 miles)
  • Kaiser Permanente Medical Building 1 (4.6 miles)
  • Kaiser Permenente Tustin Medical Offices (4.9 miles)
  • Hoag Tustin Legacy (5.2 miles)
  • Hoag Medical Group (5.2 miles)

Transportation

  • Artic (2.6 miles)
  • Hertz Rent A Car (4.3 miles)
  • Drr Tomorrowland Station (4.8 miles)
  • Disneyland Monorail (4.9 miles)
  • Drr Toontown Station (5 miles)
  • DLRR New Orleans Station (5.1 miles)
  • Disneyland Monorail - Downtown Disney District Station (5.2 miles)

Restaurants

  • Golden Road Brewing (2.8 miles)
  • Orange Hill Restaurant & Events (2.9 miles)
  • McDonald's (3.1 miles)
  • In-N-Out Burger (3.7 miles)
  • Bottle Logic Brewing (4.5 miles)
  • McDonald's (4.5 miles)
  • Green Burrito (4.5 miles)

Parks

  • Steve Ambriz Memorial Park (3.6 miles)
  • Peters Canyon (4.3 miles)
  • Tustin Sports Park (4.8 miles)
  • Irvine Regional Park (4.9 miles)
  • Resort at the Groves (5.3 miles)
  • Willow Park (6.3 miles)
  • Yorba Regional Park (6.7 miles)

Places of Worship

  • Chinese Baptist Church (5.2 miles)

Frequently Asked Questions

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