Bear Valley Community Hospital

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Bear Valley Community Hospital Bear Valley Community Hospital Bear Valley Community Hospital

Bear Valley Community Hospital

41870 Garstin Road, Big Bear Lake, CA 92315

For more information about senior living options: (844) 490-3973

1 from 1 review
Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The patient was relieved to leave Bear Valley Community Hospital and seek better care elsewhere.
  • pro The individual recognized the importance of having access to more modern healthcare facilities.
  • pro The experience prompted the person to appreciate the value of compassionate nursing staff in a healthcare setting.
  • pro The patient gained insight into the need for improvement in hospital services and staff professionalism.
  • pro The challenging stay inspired a newfound determination to advocate for their own health and well-being in the future.

Cons

  • pro The nursing staff at Bear Valley Community Hospital was rude and dismissive towards patients.
  • pro Patients were denied their prescribed pain medications and received inadequate care for swelling.
  • pro Staff members spoke down to patients, contributing to a disrespectful environment.
  • pro The food provided at the hospital was extremely unappetizing and unsatisfactory.
  • pro The skilled nursing department exhibited unprofessional behavior, with one staff member being particularly rude.
  • pro The hospital's practices are outdated, making the experience frustrating for patients.
  • pro There was an excessive amount of gossip and drama among the staff, detracting from patient care.
  • pro Patients experienced disruptive noise levels during the night, negatively impacting their rest and recovery.

Review

Patient Experience at Bear Valley Community Hospital: A Frustrating Encounter

In recent experiences shared by patients, Bear Valley Community Hospital has come under fire for a variety of unsatisfactory services and unprofessional behavior from its staff. One frequent concern has been the treatment received by patients, particularly those with serious health conditions such as congestive heart failure (CHF). The accounts reveal a troubling pattern of neglect and insensitivity that left several individuals feeling disrespected and unsupported during their recovery.

One patient, who had to stay at the hospital due to CHF, expressed significant dissatisfaction with the nursing staff. Reports indicate that instead of providing compassionate care, the nurses exhibited rudeness and dismissive behavior toward patients in need. This lack of basic courtesy extended to important medical needs; for instance, this patient was denied access to prescribed pain medications. Such refusal not only exacerbated discomfort but also raised concerns about adherence to established medical protocols aimed at ensuring patient welfare.

The experience did not improve when seeking assistance for other pressing issues like swelling in their body. According to the patient's review, there seemed to be a complete disregard for effective medical interventions that could alleviate their symptoms. Instead of receiving help or guidance on managing these physical ailments, patients reported being met with vague responses or negligence from the nursing staff—further compounding feelings of vulnerability and frustration.

Adding to the discontent surrounding patient care was the quality of food provided during their stay. Food is an essential aspect of any hospital experience; it plays a crucial role not just in nutrition but also in overall morale and comfort during recovery. Unfortunately, reviews pointed out that meals served at Bear Valley Community Hospital were far below acceptable standards—often seen as unappealing and inadequate for patients who are already facing health challenges.

Compounding these negative experiences was mention of certain staff members in positions of authority within skilled nursing departments who displayed a lack of professionalism. Remarks about one particular director highlighted instances where she was described as "a rude bitch," suggesting that her demeanor added unnecessary stress rather than support for both patients and fellow staff members alike.

Moreover, additional complaints regarding workplace dynamics within the hospital hinted at an unhealthy environment fueled by gossip and drama among employees—atmosphere that detracted from focusing on patient care and welfare. This inter-staff discord seemed to create distractions affecting how they interacted with patients, which may have contributed further to an environment characterized by noise disturbances throughout the night. Such disruptions can greatly hinder rest and recovery for those already dealing with health crises.

With all these factors taken into account—from inadequate pain management practices and poor food quality to unfriendly interactions with both nursing staff and administration—it's understandable why some former patients expressed relief upon leaving Bear Valley Community Hospital. Feedback like this serves as a call to action for hospitals everywhere: prioritizing respectful communication between staff members and patients alike is essential in fostering an atmosphere conducive to healing and well-being."

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bear Valley Community Hospital in Big Bear Lake, CA offers a Skilled Nursing Facility that provides comprehensive care and support for individuals who require assistance with activities of daily living. The facility is fully furnished and offers amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for residents to enjoy.

The dining options at the community are exceptional, with restaurant-style dining and meal preparation and service provided. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met.

Residents can participate in a variety of activities that are scheduled daily, as well as resident-run activities, promoting social interaction and engagement within the community.

For medical needs, there are several physicians and hospitals nearby for convenient access to healthcare services. In addition, there are numerous cafes, parks, pharmacies, places of worship, transportation options, and restaurants in close proximity to the community.

Overall, the Bear Valley Community Hospital Skilled Nursing Facility is an ideal choice for individuals seeking personalized care and support in a comfortable and conveniently located assisted living community.

Nearby Places of Interest

Hospitals

  • Bear Valley Community Hospital (0 miles)
  • Hospital (0 miles)

Places of Worship

  • Bear Valley Christian Faith Center (0.1 miles)
  • Big Bear Four Square Church (2.7 miles)
  • Spirit of Peace Lutheran Church, Big Bear - ELCA (3.3 miles)
  • Bear Valley Community Nursery School (4.4 miles)
  • Church of the Woods (16.9 miles)

Physicians

  • Knapik Steven Do (0.2 miles)
  • Heritage Victor Valley Medical Group (0.2 miles)
  • Bear Mountain Family Medicine (0.2 miles)
  • Big Bear Lake Medical Group (0.3 miles)
  • Bear Mountain Family Practice (0.3 miles)
  • Black Diamond Rejuvenation Center (1 miles)
  • Big Bear Dermatology Medical Center - Big Bear Lake, California (1.4 miles)

Restaurants

  • Garibaldi Taqueria (0.2 miles)
  • Hacienda Grill (0.3 miles)
  • Carl's Jr. (0.3 miles)
  • Sizzler (0.3 miles)
  • Get The Burger (0.4 miles)
  • Gaby's Latin Flavors (0.4 miles)
  • Maggio's Pizza (0.4 miles)

Cafes

  • Grind & Grill Cafe (0.3 miles)
  • Starbucks (0.4 miles)
  • Grizzly Manor Cafe (0.8 miles)
  • Dank Donuts (1 miles)
  • Moonridge Coffee (1 miles)
  • Café Crêpe (1.1 miles)
  • The Copper Q (1.4 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.3 miles)
  • Rite Aid (16.1 miles)
  • Sail Discount Drug Centers (17.3 miles)
  • Walgreens (17.4 miles)
  • Rite Aid (17.4 miles)
  • CVS Pharmacy (18.2 miles)

Parks

  • Eagle Point Estates Park (0.5 miles)
  • Meadow Park (0.8 miles)
  • Ski Beach Park (0.9 miles)
  • Veteran’s Park (1.2 miles)
  • The Ranch Bark Park (4.7 miles)
  • Baldwin Lake Ecological Reserve (5 miles)

Transportation

  • Bear Valley Hospice (1.8 miles)
  • Big Bear Air (2.2 miles)
  • Big Bear City Airport (L35) (2.3 miles)
  • U-Haul Neighborhood Dealer (3.9 miles)

Frequently Asked Questions

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Does Bear Valley Community Hospital provide care for residents with dementia or Alzheimer's disease?
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