Hillcrest Memory Care
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825 E 18th St, Antioch, CA 94509
For more information about senior living options: (844) 490-3973
Hillcrest Memory Care offers a range of accommodations designed to meet the unique needs of its residents, with monthly costs reflecting the quality of care and environment provided. For a semi-private room, the cost is $4,500 per month, which is notably higher than the average rates in Contra Costa County at $3,471 and across California at $3,333. The facility's studio rooms are priced at $6,500 monthly, surpassing both local and state averages of $4,358 and $4,145 respectively. This pricing structure underscores Hillcrest Memory Care's commitment to providing exceptional services and amenities that cater specifically to individuals living with memory challenges, ensuring a supportive and enriching atmosphere for all residents.
| Floor plans | Hillcrest Memory Care | Contra Costa County | California |
|---|---|---|---|
| Semi-Private | $4,500 | $3,471 | $3,333 |
| Studio | $6,500 | $4,358 | $4,145 |
The staff at Hillcrest Memory Care are consistently described as polite, caring, and attentive to the needs of residents. Communication with families is strong, with staff proactively updating them about events and care situations. The facility offers a variety of activities that positively engage residents, contributing to their well-being. Residents receive the necessary medical and personal support, including medication management and assistance with daily tasks. The environment is praised for being spacious, clean, and having a welcoming atmosphere where staff know all the residents' names. The food served at the facility has received positive remarks for its quality and variety catering to dietary needs. Families feel reassured knowing their loved ones are in a place where they can receive proper care within their budget.
The facility has been described as dirty and smelly, with complaints about unsanitary conditions in both the common areas and bathrooms. There are reports of understaffing, leading to inadequate care for residents and patients walking around in wet and dirty diapers. One reviewer experienced a lack of knowledgeable staff members regarding early onset Alzheimer's, resulting in poor management of their loved one's condition. Several reviews mention a high turnover rate among staff, which negatively impacted the quality of care provided to residents. Issues such as stolen personal belongings and infestations like scabies and bed bugs were highlighted as significant concerns within the facility. Multiple reviewers felt uncomfortable with the layout of the community, believing that residents could easily wander into unsafe areas or other people's rooms without supervision.Hillcrest Memory Care has garnered a spectrum of reviews from families and individuals seeking care for their loved ones. Overall, experiences at the facility seem to vary significantly, with some praising its staff and services while others express grave concerns about cleanliness, staffing levels, and management practices.
On one hand, several reviewers highlight the kindness, attentiveness, and professionalism of Hillcrest’s staff. For instance, one family member shared their appreciation for the polite and caring attitude of the team members towards their father—describing them as shining stars who provide valuable assistance in managing his medical needs and daily activities like dressing and showering. The family noted that medication management is also handled efficiently, which is critical during transitions regarding dosage adjustments. They commended the facility's communication efforts, stating that they were generally kept informed about any significant changes involving their loved ones. According to this aspect of feedback, Hillcrest appears committed to offering a supportive environment where residents' needs are met.
Moreover, some reviewers praised the variety of activities available for residents. It was mentioned that these social engagements can positively impact those who participate in them. Families felt reassured by the community's ability to accommodate dietary preferences and special requests; specifically highlighted was the menu's flexibility to include vegetarian options. Additionally, visitors appreciated aspects of the physical layout—such as spacious rooms with private courtyards—which added to an overall sense of comfort within the facility.
Contrastingly, several accounts reflect serious issues at Hillcrest that raise red flags about its operational standards. A common concern pertains to cleanliness: multiple reviewers reported unsatisfactory conditions such as unpleasant odors and general disarray in both resident areas and visitor facilities. Specific allegations pointed towards infestations (like bed bugs) affecting not just cleanliness but resident welfare as well. Such observations lead to sentiments suggesting a lack of attention from management regarding essential health standards.
Staffing levels also emerged as a significant theme among negative reviews. Some families expressed frustration over high turnover rates among caregivers leading to inadequate support for residents requiring specialized care—particularly those dealing with complex conditions such as early-onset Alzheimer's disease. Instances were noted where residents were seen wandering unsupervised or neglected regarding hygiene needs; allegations included patients walking around with soiled clothing or diapers—a disturbing situation indicating substantial lapses in day-to-day care routines.
Further compounding these issues is criticism directed at management’s handling of complaints and overall oversight within Hillcrest Memory Care. One reviewer described an experience where they received less than satisfactory guidance during a scheduled tour—a scenario excused only by a janitor's inability to answer questions fully due to lack of knowledge about caregiving procedures or policy details. Such incidents contributed negatively alongside comments noting poor inter-staff relations possibly affecting morale among those remaining on duty during challenging times.
In conclusion, while some families find solace in Hillcrest Memory Care’s compassionate approach toward caregiver-resident relationships and effective communication channels surrounding medical needs, numerous testimonies cast doubt on its capability to sustain an acceptable standard of living through proper hygiene practices and adequate staffing support for physically vulnerable populations requiring constant supervision. The divide between positive experiences centered around personal interactions versus alarming reports concerning cleanliness and safety presents prospective clients with challenges when considering this facility as a potential home for their loved ones needing memory care assistance.
90 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Memory Care in Antioch, CA is a welcoming and accommodating assisted living community that provides exceptional care and support for individuals with memory care needs. Our community offers a range of amenities to ensure the comfort and well-being of our residents, including devotional services off-site for spiritual enrichment, indoor common areas for socializing and relaxation, as well as respite or short term stays for those who need temporary assistance. Additionally, we prioritize accessibility by providing wheelchair accessible showers.
At Hillcrest Memory Care, we understand the importance of specialized care services. That's why our dedicated staff is trained in diabetic care to manage and support residents with diabetes. We also offer incontinence care for those who require assistance with this aspect of daily living. Medication management is another essential service provided to ensure residents receive their medications accurately and on time.
We believe in providing engaging activities that promote mental stimulation and social interaction. Our devotional activities offsite allow residents to explore their spirituality in a supportive environment.
Conveniently located near several amenities, our community offers easy access to various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This ensures that our residents have access to necessary services and activities within close proximity to our community.
At Hillcrest Memory Care in Antioch, CA, we pride ourselves on offering personalized care in a comfortable and secure environment. Our goal is to provide an enriching experience where residents can thrive physically, mentally, and emotionally while receiving the assistance they need.
This part of Antioch, California offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies located within a short distance, accessing medication and healthcare supplies is convenient. There are several restaurants and cafes nearby for dining out or grabbing a quick bite to eat. Additionally, there are reputable physicians' offices in the area for medical care. For recreational activities, there are parks where seniors can enjoy nature and outdoor activities. The proximity to hospitals provides peace of mind in case of emergencies. Overall, this part of Antioch provides a well-rounded community with essential services for senior living.
Hillcrest Memory Care offers a range of accommodations designed to meet the unique needs of its residents, with monthly costs reflecting the quality of care and environment provided. For a semi-private room, the cost is $4,500 per month, which is notably higher than the average rates in Contra Costa County at $3,471 and across California at $3,333. The facility's studio rooms are priced at $6,500 monthly, surpassing both local and state averages of $4,358 and $4,145 respectively. This pricing structure underscores Hillcrest Memory Care's commitment to providing exceptional services and amenities that cater specifically to individuals living with memory challenges, ensuring a supportive and enriching atmosphere for all residents.
Hillcrest Memory Care is located at 825 E 18th St, Antioch, CA 94509 in Contra Costa County, California
Hillcrest Memory Care offers a comprehensive array of features designed to support residents with dementia and Alzheimer's disease effectively. Assistance with dressing, bathing, and transfers ensures that residents maintain personal hygiene and dignity, which can be challenging for individuals with cognitive impairments. Medication management helps prevent missed doses or incorrect medications, contributing to overall health stability. Meal preparation and service accommodate nutritional needs while considering diet restrictions related to memory conditions. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. Activities of daily living assistance promotes independence where possible, while 24-hour supervision provides safety and reassurance. The dementia waiver allows tailored support reflecting individual needs, while specialized memory care programming engages residents meaningfully. Additionally, the mental wellness program addresses emotional health, and incontinence care relieves anxiety associated with these challenges, collectively enhancing the quality of life for those in mild or advanced stages of cognitive decline.
Yes, Hillcrest Memory Care allows both dogs and cats.
Hillcrest Memory Care on seniors.fyi includes 35 photos including images showing interior, decor, building, lighting, bedroom, bathroom, living room, architecture, and more.
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