Sinai Assisted Living Home

Pros

• The food looked very good, and there were no complaints from the loved ones of residents.
• The front patio courtyard was beautiful and clean, providing a pleasant dining experience for residents.
• Delilah offered nice-sized rooms with accessible bathrooms and a homely atmosphere that made residents feel included.
• Families felt positively about the care provided, describing it as loving and family-oriented, where their loved ones thrived.
• Residents appreciated the delicious homemade food, and many enjoyed communal meals together in a warm setting.
• The facility had a nice covered patio and grassy area for residents to enjoy outdoor time.
• Visitors noted that the staff and owner quickly became part of a second family for residents, offering extra mile care.
• Some families had positive experiences with the management during tours, noting their welcoming demeanor.

Cons

• The food was not good, and there were significant safety issues at the facility.
• The owner had verbal fights with residents and healthcare workers, leading to a chaotic environment.
• There was a high turnover of caregivers due to poor administration.
• The owners seemed more focused on money than on providing adequate care for seniors.
• The facility felt overcrowded and did not meet the family's desire for a smaller community.
• Management attempted to charge extra fees for a Medicaid client, causing frustration for the family.
• A resident fell multiple times, requiring medical treatment due to inadequate supervision and care.
• Residents reported feeling neglected, with little space available for mobility aids like wheelchairs and walkers.
• The owner's behavior was described as difficult, leading to unpleasant experiences for residents and their families.

Review

Sanai Assisted Living Center has garnered a range of reviews, reflecting a spectrum of experiences from residents and their families. The facility is noted for its warm and homey environment, with many highlighting the kindness and attentiveness of the staff. One reviewer shared that their loved one thrived in this setting due to the caring atmosphere created by the caregivers. The presence of family-like interactions among residents added to their comfort; thus, many praised Sanai for fostering a community where seniors could feel included. This sentiment was echoed by another family member who emphasized how their loved one received personalized care over four years, ultimately leading to significant health improvements.

The physical aspects of the facility also received mixed feedback. Some reviewers appreciated features such as spacious common areas designed for wheelchair access and a pleasant outdoor patio where meals could be enjoyed under umbrellas. A veteran nurse expressed satisfaction with the overall cleanliness and atmosphere of Sanai, noting that her father was happy there and enjoyed the homemade food provided by the staff. The welcoming ambiance of the community dining experience where residents could participate in meal preparations was also highlighted positively. However, others pointed out discrepancies between what was advertised about amenities like a pool that residents were allegedly not allowed to use, leading some to question the transparency regarding available facilities.

Price sensitivity emerged as a key issue in several reviews. Families articulated concerns about rising costs associated with private rooms—initial quotes seemed reasonable but escalated quickly beyond budgetary constraints once they had engaged further with management. One family’s tour led them to find options that exceeded financial capabilities after an interaction where prices changed dramatically upon leaving—a pattern that left them feeling frustrated and misled.

Despite many positive experiences, there were significant criticisms regarding the management's communication skills and care practices within the facility. At least one review indicated challenges understanding staff during virtual tours due to heavy accents, which presented hurdles in establishing clear communication around care plans for potential residents. Additionally, troubling accounts surfaced regarding inadequate care standards; instances involving falls requiring medical attention raised serious safety concerns about supervision levels at Sanai.

Allegations surrounding harmful management behaviors emerged prominently in some narratives as well. A former resident's family encountered distressing situations wherein disputes between the owner and healthcare staff escalated to police involvement—a stark indicator of instability within operational dynamics at Sanai. One reviewer lamentably discussed how their mother was treated poorly under management's discretion while expressing dissatisfaction with conflict resolution measures taken by ownership when faced with complaints from concerned family members.

In summary, Sanai Assisted Living Center presents itself as both an inviting space filled with commendable caregiving qualities alongside notable inconsistencies regarding managing expectations effectively. While numerous families found contentment in their loved one's stay characterized by warmth and personal attention, grave concerns over administrative practices cast shadows on overall satisfaction levels experienced by others navigating through interactions with management teams present at this facility. Prospective clients must weigh these varied accounts carefully—recognizing both heartfelt testimonials revealing moments spent within caring environments against cautionary tales emphasizing systemic deficiencies needing immediate improvement for eldercare offered therein.

This part of Phoenix, Arizona offers a diverse range of amenities suitable for senior living. With a variety of restaurants, cafes, pharmacies, physicians, hospitals, places of worship, transportation options and theaters within close proximity, residents can easily access essential services and entertainment. The area also features scenic parks such as Margaret T. Hance Park for outdoor leisure activities. Additionally, the presence of reputable medical facilities like Banner – University Medical Center Phoenix and Arizona Eye Specialists ensures quality healthcare access for seniors. Overall, this neighborhood provides a convenient and vibrant environment for seniors seeking a comfortable and active lifestyle in Phoenix.

Restaurants

• Zipps Sports Grill (0.3 miles)
• McDonald's (0.5 miles)
• Tee Pee Mexican Food (0.9 miles)
• Cava (1.1 miles)
• Buck & Rider (1.6 miles)
• PHX-Arcadia Crossing (1.6 miles)
• The Henry (1.7 miles)

Cafes

• Dutch Bros Coffee (0.6 miles)
• Provision Coffee Bar (0.9 miles)
• Panera Bread (2.2 miles)
• Starbucks (3.9 miles)
• Lux Central (4 miles)
• Songbird Coffee & Tea House (4.4 miles)
• Dark Hall Coffee (4.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.1 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Null (1.3 miles)
• Keystone Natural Family Medicine (3.4 miles)
• Banner Family Medicine Center (3.5 miles)
• Arizona Eye Specialists (3.6 miles)
• SimonMed Imaging - Phoenix (3.8 miles)
• Phoenix Skin Medical Surgical Group (4.1 miles)
• Azam Medical Clinic (4.4 miles)

Hospitals

• Maricopa Medical Center (2.6 miles)
• Arizona State Hospital (2.9 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (3.5 miles)
• Banner – University Medical Center Phoenix (3.6 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (4.3 miles)
• St Josephs Neurological ICU (4.3 miles)
• Greenbaum Surgery Center (4.6 miles)

Places of Worship

• Christ Church of the Ascension (2.8 miles)
• First United Methodist Church of Phoenix (4.3 miles)
• Roosevelt Community Church (4.5 miles)

Transportation

• Airport Rent-A-Car (3.4 miles)
• Concourse A (3.8 miles)
• Admirals Club (3.8 miles)
• Admirals Club (3.8 miles)
• The Centurion Lounge (3.8 miles)
• Terminal 4, Concourse B (3.8 miles)
• Terminal 4 (3.9 miles)

Theaters

• AMC Arizona Center 24 (4.5 miles)

Parks

• Margaret T. Hance Park (4.5 miles)