Arizona Elderly Care Home

Pros

• The staff and caregivers at America Dream Home are extremely friendly, providing outstanding service for senior care.
• The community is described as clean and spacious, with multiple outdoor green spaces for relaxation.
• Family members appreciate the helpful and attentive staff, creating a comfortable environment for residents.
• The facility has received compliments for its cleanliness and the quality of care provided to loved ones.
• Residents and their families report a positive experience overall at Arizona Elderly Care Home, with no complaints about the staff or services offered.

Cons

• The manager charged a penalty for a cancellation after agreeing to admit the family member, which was seen as unethical and arbitrary.
• Activities were not offered to residents, suggesting a lack of engagement and care.
• There are concerns about the quality of food declining quickly after initial visits.
• A reviewer reported witnessing staff yelling at patients, indicating potential mistreatment or frustration with residents.
• One reviewer found the overall experience to be fair but expressed dissatisfaction, describing it as "not much to say" about the care provided.
• A warning was given about questioning whether it is safe to take anyone to the facility due to past experiences with staffing levels and care quality.

Review

The narrative surrounding Arizona Elderly Care Home reflects a complex interplay of experiences, emphasizing both positive feedback from families and serious concerns about management practices. A significant complaint arises from a family member who encountered an unsettling situation with the facility’s manager regarding the admission of their loved one. Initially, the manager agreed to admit the individual based on an oral contract, which was reinforced by the collection of a full month’s payment via check. However, after cashing the check, she abruptly informed the family that their loved one would not be accepted due to perceived high care needs. This sudden reversal sparked frustration and prompt inquiry into ethical business practices.

In what seems to be an arbitrary decision, the manager later claimed that they would charge for five days’ worth of services despite having backed out of the agreement herself. The family member felt justified in raising this concern as they experienced delays in receiving any refund after waiting several days for resolution. Such behavior raises critical questions about transparency and fairness in managing patient admissions and cancellations—a theme echoed by other reviews reflecting mixed sentiments about administrative ethics in elder care facilities.

On a more positive note, many reviews highlight the clean environment and pleasant atmosphere within Arizona Elderly Care Home. Families report satisfaction with staff interactions, noting their attentiveness and friendliness towards residents. One contributor emphasized how impressive they found both care staff and facility cleanliness compared to other retirement homes explored during their search for suitable accommodations for seniors. It appears that while some individuals have had grievances related to patient care standards or managerial decisions, others are genuinely appreciative of the quality interactions between caregivers and residents.

Moreover, testimonials reveal diverse resident experiences concerning engagement opportunities provided by the facility. While some families appreciated the overall support provided—perceiving it as favorable for loved ones—they also noted areas needing improvement like activity offerings tailored to meet residents' interests adequately. This variation suggests that while Arizona Elderly Care Home has strengths in certain aspects of resident life, there remains room for enhancement regarding engagement activities for seniors.

Compliments echo throughout several reviews celebrating outdoor spaces available on-site meant for relaxation—even lending the place an inviting ambiance filled with greenery where residents could connect with nature. Visits led by friendly staff allowed prospective families to witness firsthand how appealing these features could be when considering long-term care options. Positive comments about room sizes accommodating multiple residents indicate comfort-focused designs aimed at creating a home-like atmosphere rather than just meeting basic residential needs.

Conversely, cautionary tales surface amidst cheerful accounts; some reviewers voiced strong discontent regarding behavior witnessed by staff members interacting with vulnerable patients—specifically alarming incidents like yelling at individuals suffering from cognitive impairments such as Alzheimer’s disease or vascular dementia. Such alarming observations undermine assurances given about nurturing involvement in caregiving dynamics reflected elsewhere within community comments praising care structure.

Ultimately, Arizona Elderly Care Home stands at a crossroads defined by contrasting narratives highlighting both its appeal as a potentially quality facility while beckoning scrutiny over its operational ethics and emotional treatment towards those entrusted within its walls—raising pertinent inquiries into how elder care environments can navigate ensuring comprehensive well-being alongside accountability effectively moving forward amidst ongoing challenges faced today.

This part of Phoenix, Arizona offers a convenient and diverse range of amenities for senior living. There are numerous dining options nearby, ranging from fast food chains like Taco Bell and Chick-Fil-A to more upscale establishments like Windsor and Beatitudes Bistro. Pharmacies such as CVS and Walgreens can be easily accessed for medical needs. The area also boasts several parks for outdoor recreation, including Phoenix Mountain Preserve and Royal Palm Park. Places of worship like Open Door Fellowship Church and First United Methodist Church provide spiritual support for residents. In terms of healthcare, there are multiple hospitals and physician offices in close proximity, ensuring easy access to medical services. Additionally, cafes like Starbucks and Lux Central offer opportunities for socializing over coffee. Transportation options include METRO stations for convenient travel around the city. Overall, this area provides a well-rounded environment for seniors seeking a vibrant community with convenient amenities.

Restaurants

• Taco Bell (0.8 miles)
• Beatitudes Bistro (1.7 miles)
• Filiberto's Mexican Food (1.9 miles)
• Raising Cane's Chicken Fingers (2 miles)
• The Whining Pig (2.3 miles)
• Chick-Fil-A (2.6 miles)
• Windsor (2.7 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4 miles)

Parks

• Phoenix Mountain Preserve (1.4 miles)
• Royal Palm Park (1.5 miles)
• Granada Park (2.4 miles)
• Moon Valley Park (5.2 miles)
• Encanto Park (5.7 miles)

Places of Worship

• Open Door Fellowship Church (1.9 miles)
• First United Methodist Church of Phoenix (2.4 miles)
• Christ Church of the Ascension (4.5 miles)

Hospitals

• Surgical Specialty Hospital Of Arizona (2.3 miles)
• Abrazo Central Campus (2.7 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (3.9 miles)
• St Josephs Neurological ICU (4.8 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (4.9 miles)
• Banner – University Medical Center Phoenix (6.1 miles)

Physicians

• Keystone Natural Family Medicine (2.5 miles)
• Phoenix Skin Medical Surgical Group (2.9 miles)
• Arizona Eye Specialists (4.4 miles)
• Bethany Women’s Healthcare (4.5 miles)
• Dignity Health Peppertree Family Medicine (4.9 miles)
• SimonMed Imaging - Phoenix (5.1 miles)
• Aoc (5.3 miles)

Cafes

• Starbucks (2.6 miles)
• Panera Bread (3.5 miles)
• Lux Central (3.6 miles)
• Press Coffee - The Roastery (3.8 miles)
• Starbucks (3.8 miles)
• Dark Hall Coffee (4.6 miles)
• Provision Coffee Bar (4.6 miles)

Transportation

• Thomas/Central Ave METRO (5 miles)
• METRO McDowell/Central Ave (6 miles)