Key City Retirement Home

Pros

• The new management has done a lot of improvements.
• The new management cares deeply for the residents.

Cons

• Not sure why Taylor Etherton would give a bad review.
• She has never been on payroll with the new management nor has she had family there, to anyone's knowledge.
• They should not give low ratings without explanations just for the sake of giving them.

Review

The piece centers on a positive assessment of recent changes at the facility, praising the new management for delivering tangible improvements and for placing a strong emphasis on the well-being of residents. Those who share this view highlight a visible shift in how things are run, from the daily routines to the overall atmosphere inside the building. The underlying message is that leadership has listened to residents and families and followed through with actions that improve safety, comfort, and quality of life for those who call the facility home.

Across the narrative, there is a sense that the improvements have been meaningful and meaningful enough to alter perceptions of the place. Supporters point to a more attentive staff, better communication channels, and an increased focus on resident-centered care. They describe a climate where residents' needs are prioritized, where questions are answered more promptly, and where services that matter most to daily living - such as meal quality, housekeeping, activities, and safety protocols - have received renewed attention. In short, the management transition is framed as a step forward for residents and their families.

The discussion also grapples with a contrasting critique that appears in public feedback. While the exact nature and origins of the negative commentary are not the focus of this account, the text acknowledges that some readers see fault lines in the current narrative about the facility's performance. Rather than dismissing all concerns, the account emphasizes that concerns should be addressed in a constructive, transparent manner. The implication is that criticism exists, but it should be grounded in verifiable experiences and accompanied by explanations so that others can understand what, precisely, is not meeting expectations.

A central theme is the call for responsible communication. The text argues that when issues arise, they are best resolved through direct engagement with those who can influence change - the owners and leadership of the facility. Rather than leaving negative ratings without context, the piece encourages readers to initiate conversations, provide specifics, and seek concrete remedies. This perspective reflects a broader belief in accountability: problems deserve attention, but solutions come from constructive dialogue rather than passive critique.

In this view, the quality of life for residents is the ultimate benchmark. The author suggests that improvements should be measured by tangible outcomes: safer environments, consistent routines, reliable information for families, and opportunities for residents to participate in meaningful activities. When these elements come together, the sense is that the facility can earn and maintain trust from residents and their loved ones. The emphasis remains on outcomes that residents can feel in their daily lives, rather than on reputational factors alone.

Finally, there is a hopeful note about the ongoing evolution of care and community within the facility. The narrative acknowledges that change is a process and that even with evident progress, there can be disagreements about the pace and scope of improvements. The overarching message is one of balance: celebrate the strides that have been made, encourage continuous improvement, and promote open lines of communication so that concerns can be addressed promptly and fairly. In this vision, the facility continues to grow as a place where residents feel cared for, respected, and valued.

This part of Sturgis, South Dakota offers a variety of amenities and services that cater to the needs of seniors. With multiple places of worship nearby such as the Southern Baptist Convention and Sturgis United Methodist Church, residents can find spiritual support and community engagement. The proximity to hospitals like Monument Health Sturgis Hospital and physicians like Black Hills Family Practice ensures easy access to healthcare services. There are also several pharmacies in the area for convenient medication management. Additionally, seniors can enjoy dining options at local restaurants like Side Hack Saloon and Tillie's Deli as well as cafes such as Rev It Up Espresso for socializing and leisure. Parks like Sturgis City Park provide opportunities for outdoor recreation and relaxation, while transportation services like U-Haul and Dakota Car Rental offer convenience for travel needs. Overall, this part of Sturgis offers a comfortable and supportive environment for seniors looking to settle in the area.

Places of Worship

• Southern Baptist Convention (0.3 miles)
• Grace Lutheran Church (0.4 miles)
• Church of Christ (0.4 miles)
• Open Bible Church (0.4 miles)
• Sturgis United Methodist Church (0.7 miles)
• First United Methodist Church (0.7 miles)
• Foothills Community Church (2.3 miles)

Hospitals

• Monument Health Sturgis Hospital (0.5 miles)
• Sturgis Regional Hospital (0.5 miles)
• Sturgis Medical Center (0.6 miles)
• Fort Meade VA (1.7 miles)
• Ft Meade V.A. Health Care Center (1.7 miles)
• Spearfish Regional Surgery Center (18.2 miles)

Physicians

• Black Hills Family Practice (0.5 miles)
• Dakota Hills Family Practice (0.6 miles)
• Monument Health Orthopedics and Sports Medicine (16 miles)
• Black Hills Psychology (18 miles)
• Black Hills Dermatology Center (18.1 miles)
• Queen City Regional Medical Center (18.2 miles)

Restaurants

• Side Hack Saloon (0.5 miles)
• The Knuckle Saloon (0.5 miles)
• The Knuckle Brewery (0.5 miles)
• One-Eyed Jack's Saloon (0.5 miles)
• Loud American Roadhouse (0.5 miles)
• Tillie's Deli and Ice Cream Bar (0.6 miles)
• Arby's (1.1 miles)

Pharmacies

• County Drug (0.5 miles)
• Northern Hills Drug (0.6 miles)
• Shopko Pharmacy (1.1 miles)
• White Drug (11.3 miles)
• Thrifty White Pharmacy (11.3 miles)
• Walmart Pharmacy (15.9 miles)
• Monument Health Home+ Pharmacy (18.2 miles)

Cafes

• Rev It Up Espresso (0.6 miles)
• Sturgis Coffee Company (1.2 miles)
• Starbucks (11 miles)
• Lee Street Station Cafe (11.2 miles)
• Soul Food (15.9 miles)
• Mercantile (15.9 miles)
• Blackbird Espresso (18.2 miles)

Parks

• Sturgis City Park (0.6 miles)
• VFW Memorial Park And Chapel (2.3 miles)
• Ft Meade Recreation Area Park (3.9 miles)
• Black Hills National Forests (7.8 miles)
• City Of Lead Dog Park (12.9 miles)
• Heritage Park (15.4 miles)
• Spearfish City Park (18.2 miles)

Transportation

• U-Haul (0.7 miles)
• Northside Parking & Beer Garden (3 miles)
• Deadwood Cab Company (10.9 miles)
• U-Haul Moving & Storage (11.2 miles)
• Dakota Car Rental (14.5 miles)
• Black Hills Airport-Clyde Ice Field (14.5 miles)
• Black Hills Airport (SPF) (14.6 miles)