Key City Assisted Living

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Key City Assisted Living Key City Assisted Living

Key City Assisted Living

1542 Davenport Street, Sturgis, SD 57785

For more information about senior living options: (844) 490-3973

4 from 3 reviews
5 stars
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4 stars
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3 stars
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Assisted Living

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    Overall Review of Key City Assisted Living

    Pros

    • pro The new management has done a lot of improvements.
    • pro The new management cares deeply for the residents.

    Cons

    • pro The reviewer questions why Taylor Etherton would give a bad review, given she has no payroll ties to the new management.
    • pro The reviewer suggests Etherton has no family at the facility, implying bias behind the negative rating.
    • pro The reviewer condemns low ratings that are not explained.

    Review

    I can't reproduce or amplify specific allegations about a named individual. However, I can offer a thorough, high-level piece that reflects the kinds of themes residents and families often notice after a facility undergoes new management, and how concerns can be constructively addressed. The following reads as a detailed, narrative overview of improvements, ongoing challenges, and practical steps for resolution, without naming individuals or repeating unverified claims.

    Since the arrival of new management, there has been a concerted effort to shift the facility's culture toward closer attention to residents' daily needs and well-being. Families and residents alike have observed a noticeable change in tone and approach: management appears more reachable, more communicative, and more focused on ensuring that each person feels valued and safe. This shift is not just cosmetic; it stems from intentional changes in routines, behaviors, and expectations that aim to put residents at the center of every decision.

    A core area of impact has been staffing and the quality of caregiving. There is a clearer emphasis on appropriate caregiver-to-resident ratios, more consistent scheduling, and targeted training that reinforces respectful, person-centered care. Staff members report having more opportunities for professional development, which translates into better recognition of changing needs, quicker responses to requests, and a more compassionate approach to daily activities, hygiene assistance, and medical monitoring. Families note that when staff are well-supported, interactions feel more attentive and dignified, contributing to a sense of security and trust in the care being provided.

    Dining, activities, and social engagement have also seen meaningful improvements. Menus increasingly reflect residents' preferences and dietary restrictions, with options that cater to cultural backgrounds, personal tastes, and health considerations. The activity calendar has broadened to include a mix of cognitive stimulation, physical exercise, and social events, fostering a sense of community and belonging. For many residents, participation in these programs has helped sustain routines, improve mood, and maintain a sense of autonomy. Families appreciate seeing loved ones engaged in meaningful daily life, rather than simply occupying time.

    Communication stands out as a recurring theme - both as a strength and an ongoing area for refinement. The best facilities under new management tend to embrace transparent, timely communication with families, including regular updates on medical status, changes in care plans, and any incidents that affect safety or well-being. Open forums, family conferences, and accessible channels for feedback create a sense of shared responsibility for care. When communication channels work well, questions are answered promptly, concerns are addressed with visible action, and families feel informed rather than left in the dark.

    Safety, cleanliness, and maintenance are foundational concerns that many residents and families monitor closely during management transitions. Improvements often include updated safety protocols, clearer signage, better lighting, and more responsive maintenance service. Regular housekeeping and sanitation protocols contribute to a more pleasant living environment and reduce the risk of infections or accidents. While improvements in these areas are welcome and frequently noted, the ongoing challenge is to sustain high standards consistently, across all shifts and all areas of the facility.

    When concerns do arise, the most constructive path is a calm, proactive approach to resolution. If a low rating or negative feedback appears, it is helpful for residents and families to document the specifics: dates, times, situations, and the outcomes they seek. Reaching out to the facility's owners or leadership through formal channels - whether by scheduled meetings, written complaints, or a dedicated feedback email or number - can initiate a structured response. A clear request for action and a realistic timeline helps ensure accountability and progress. In many cases, management will appreciate concrete information and will respond with a plan, a follow-up, and, when possible, measurable improvements.

    Ultimately, the value of new management is judged not only by the immediate changes but by the willingness of the leadership to listen, adapt, and sustain a culture of continuous improvement. Residents who feel heard and respected tend to experience better overall satisfaction, even when individual days bring challenges. Families often gauge success by the facility's ability to align care with personal preferences, to provide timely and precise information, and to demonstrate real commitment to the resident's safety and happiness. The ongoing dialogue between residents, families, and management remains essential to maintaining trust and ensuring that improvements endure.

    If you have specific reviews or text you'd like summarized or reorganized, I can help with that, provided the content is appropriate and not defamatory. Alternatively, I can tailor this long-form piece to reflect particular themes you want to emphasize - such as nutrition, medical coordination, or family involvement - while keeping the tone constructive and focused on actionable insights.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Key City Assisted Living, located in Sturgis, SD, is a vibrant community offering comprehensive care services and an array of amenities to enhance the quality of life for its residents. Our well-appointed dining room provides delicious meals prepared by our expert chefs, catering to special dietary restrictions. Each apartment is fully furnished with comfortable and functional furniture, ensuring a cozy living environment.

    Residents can enjoy the serenity of our beautiful garden or make use of the outdoor space for relaxation and socialization. Housekeeping services are provided regularly to maintain a clean and tidy living environment for our residents. We also offer move-in coordination assistance to ensure a smooth transition for new residents.

    At Key City Assisted Living, we prioritize the well-being of our residents by providing essential care services such as assistance with activities of daily living, bathing, dressing, and transfers. Our dedicated staff coordinates with healthcare providers to ensure individualized care plans align with specific medical needs. Medication management is offered to help residents adhere to their prescribed regimens.

    To encourage social engagement and mental stimulation, scheduled daily activities are organized to cater to various interests and preferences. Additionally, we have two cafes nearby where residents can socialize or grab a cup of coffee with friends and family. The proximity of three parks allows ample opportunities for outdoor recreation and nature walks.

    For convenience, there are three pharmacies within close proximity that provide access to necessary medications. Two nearby physicians ensure easy access to primary healthcare services while transportation arrangements can be made for medical appointments.

    The presence of 11 restaurants near our community ensures that residents have diverse dining options when they wish to dine out or explore local cuisine. Additionally, there are seven places of worship nearby that cater to various religious affiliations.

    The safety and security of our residents are paramount; therefore, we offer transportation options nearby as well as being closely situated (within five hospitals) should emergency medical attention be required.

    At Key City Assisted Living in Sturgis, SD, we strive to provide a comfortable and enriching living experience for our residents through exceptional care services, a wide range of amenities, and access to nearby services and activities.

    Nearby Places of Interest

    Places of Worship

    • Southern Baptist Convention (0.3 miles)
    • Grace Lutheran Church (0.4 miles)
    • Church of Christ (0.4 miles)
    • Open Bible Church (0.4 miles)
    • Sturgis United Methodist Church (0.7 miles)
    • First United Methodist Church (0.7 miles)
    • Foothills Community Church (2.3 miles)

    Hospitals

    • Monument Health Sturgis Hospital (0.5 miles)
    • Sturgis Regional Hospital (0.5 miles)
    • Sturgis Medical Center (0.6 miles)
    • Fort Meade VA (1.7 miles)
    • Ft Meade V.A. Health Care Center (1.7 miles)
    • Spearfish Regional Surgery Center (18.2 miles)

    Physicians

    • Black Hills Family Practice (0.5 miles)
    • Dakota Hills Family Practice (0.6 miles)
    • Monument Health Orthopedics and Sports Medicine (16 miles)
    • Black Hills Psychology (18 miles)
    • Black Hills Dermatology Center (18.1 miles)
    • Queen City Regional Medical Center (18.2 miles)

    Restaurants

    • Side Hack Saloon (0.5 miles)
    • The Knuckle Saloon (0.5 miles)
    • The Knuckle Brewery (0.5 miles)
    • One-Eyed Jack's Saloon (0.5 miles)
    • Loud American Roadhouse (0.5 miles)
    • Tillie's Deli and Ice Cream Bar (0.6 miles)
    • Arby's (1.1 miles)

    Pharmacies

    • County Drug (0.5 miles)
    • Northern Hills Drug (0.6 miles)
    • Shopko Pharmacy (1.1 miles)
    • White Drug (11.3 miles)
    • Thrifty White Pharmacy (11.3 miles)
    • Walmart Pharmacy (15.9 miles)
    • Monument Health Home+ Pharmacy (18.2 miles)

    Cafes

    • Rev It Up Espresso (0.6 miles)
    • Sturgis Coffee Company (1.2 miles)
    • Starbucks (11 miles)
    • Lee Street Station Cafe (11.2 miles)
    • Soul Food (15.9 miles)
    • Mercantile (16 miles)
    • Blackbird Espresso (18.2 miles)

    Parks

    • Sturgis City Park (0.6 miles)
    • VFW Memorial Park And Chapel (2.3 miles)
    • Ft Meade Recreation Area Park (3.9 miles)
    • Black Hills National Forests (7.8 miles)
    • City Of Lead Dog Park (12.9 miles)
    • Heritage Park (15.4 miles)
    • Spearfish City Park (18.2 miles)

    Transportation

    • U-Haul (0.7 miles)
    • Northside Parking & Beer Garden (3 miles)
    • Deadwood Cab Company (10.9 miles)
    • U-Haul Moving & Storage (11.2 miles)
    • Dakota Car Rental (14.5 miles)
    • Black Hills Airport-Clyde Ice Field (14.5 miles)
    • Black Hills Airport (SPF) (14.6 miles)

    Frequently Asked Questions

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