Bethel Apartments

Pros

• Bethel is the best facility the reviewer has encountered.
• The Certified Aides sincerely care for the residents, and it shows.
• The aides go above and beyond.
• The facility is friendly, courteous, and well maintained.
• The staff are friendly, and the facility feels like home.
• The facility does not smell like mothballs.

Cons

• The heavy lady in the office who handles billing is extremely rude.
• Becky in the office is extremely unpleasant to work with.
• The nurses aides have bad attitudes and are very rough with the elderly.
• An aide yelled rudely at the cleaning lady, which was appalling.

Review

BETHEL stands out in my travels as by far the best facility I have had the privilege to work with. Across my visits, the Certified Aides consistently showed that they sincerely care for the residents, and that genuine concern comes through in how they interact, listen, and attend to needs. People who see these scenes can sense the extra effort - the kind that goes beyond what's required. For anyone evaluating options for a loved one, this level of care is a decisive positive, and it earns BETHEL a distinctive, high-spirited reputation among caregivers and families alike.

That said, not every interaction at BETHEL lands on the same favorable note. There is a remark that sticks in the memory about the heavy lady in the office who handles billing: described with striking bluntness as someone who "hates her life" and who comes across as extremely rude. The charge suggests a stark contrast between the compassionate care shown by the Certified Aides and the friction that can arise in administrative moments. It's a reminder that the experience of a facility is shaped not only by the direct care of residents but also by the demeanor and demeanor-shaping qualities of the office staff.

Another voice from the same circle of impressions singles out Becky in the office as a particularly difficult person to work with. The description uses strong language to convey dissatisfaction, calling Becky "horrible" to deal with and referring to her as a "miserable person." Those statements imply that, for some families or staff, the administrative side of the experience can be emotionally taxing and may color overall impressions of BETHEL, even as the caregiving team is praised for its dedication and warmth.

There is also a sobering note about the nursing aides themselves. While the earlier reviews celebrate the aides as caring and attentive, there have been observations of bad attitudes and even roughness toward residents, which creates concern for the safety and peace of mind of both residents and their families. The arc of sentiment shifts dramatically when a specific incident is recounted: an aide yelling at the cleaning lady in a way that is described as appalling. That moment stands in sharp contrast to the best of BETHEL's reputation and raises important questions about consistency, training, and the culture among staff during all shifts.

Beyond these contrasts, other reviewers paint a more uniformly positive picture of BETHEL's environment. They describe the facility as friendly, courteous, and well maintained. The atmosphere is portrayed as welcoming and home-like, with a sense of comfort that can put residents and families at ease. The absence of a strong odor - specifically, one reviewer notes that it "didn't smell like moth balls" - enhances the impression of a fresh, clean, and thoughtfully cared-for space. When staff are described as friendly, it reinforces the sense that BETHEL can feel like a home rather than a sterile institution.

Taken together, the collection of impressions presents a facility that excels in compassionate caregiving and a well-kept environment, while also showing that interpersonal dynamics in the office and certain moments within the caregiving staff can complicate the overall experience. The praise for the Certified Aides carries substantial weight, underscoring a core strength of BETHEL: the genuine care for residents and a willingness to go above and beyond. The more critical notes about the office personnel and some caregiver attitudes remind us that every institution has areas for improvement and that consistency across all staff roles is essential for a consistently positive experience.

In the end, BETHEL is remembered for its standout caregiving and welcoming environment, which many feel makes it the best option they've encountered for a loved one. For anyone choosing a place for care, the praise for the aides and the homelike feel can be compelling reasons to consider BETHEL, even as the comments about office staff and specific interactions serve as cautionary reminders to ask thorough questions about consistency, culture, and how problems are handled on days when the mood and actions of a few staff members diverge from the prevailing warmth. The overall impression is a facility with real strengths in hands-on care and daily ambiance, tempered by notable caveats that prospective residents and families may want to explore more deeply.

Hospitals

• Madison Community Hospital (0.2 miles)
• Madison Regional Health System (0.9 miles)
• Madison Community Hospital (1.4 miles)
• Edward Wolles (19.2 miles)
• Dells Area Health Center (23 miles)

Pharmacies

• Lewis (0.3 miles)
• Lewis Drug (0.3 miles)
• Rafferty Robbins (20.5 miles)
• Lewis Family Drug (22.5 miles)

Cafes

• Scooter s Coffeehouse (0.4 miles)
• Sundog Coffee (0.7 miles)
• Cows N Canoes Country (2.9 miles)
• Buffalo Trading Post (14.3 miles)
• Cafe 81 (23 miles)

Places of Worship

• Trinity Lutheran Church-Elca (0.4 miles)
• West Center Baptist Church (0.7 miles)
• First Nation Church & Ministry (0.7 miles)
• First Baptist Church (0.8 miles)
• Trinity Lutheran Church (0.8 miles)
• St Thomas Parish Center (0.9 miles)
• Madison United Methodist Church (0.9 miles)

Restaurants

• Los Tapatios (0.6 miles)
• Sporty's Bar & Grill (0.7 miles)
• Sportsmans Bar (0.7 miles)
• Country Cafe (0.7 miles)
• China Moon Restaurant (0.7 miles)
• Gary's Bakery (0.7 miles)
• Taco John's (0.9 miles)

Parks

• Madison Parks Department (0.8 miles)
• Memorial Park (1 miles)
• Totland Park (1.3 miles)
• Colman City Park (15.2 miles)
• Porter Sculpture Park (20.7 miles)

Physicians

• Eyecare Center of Madison (0.9 miles)
• Sanford Dialysis (1.3 miles)
• Dell Rapids Medical Clinic (22.9 miles)

Transportation

• Riggin Flight Service (0.9 miles)
• U-Haul Neighborhood Dealer (1 miles)
• U-Haul Neighborhood Dealer (1.4 miles)
• U-Haul Neighborhood Dealer (22.8 miles)

Theaters

• West Twins Theatre (1.3 miles)
• Dakota Cinemas (1.3 miles)