The Landing

Pros

• The staff are consistently friendly, caring, and helpful.
• Residents are engaged in daily activities such as exercise, music, bingo, and even Elvis visits.
• Vickie, the activity director, goes above and beyond to keep residents happy and laughing.
• Easter activities included watching baby chicks be born, which delight residents.
• Parkwood feels like a home away from home where residents are loved and cared for by an amazing staff.
• Parkwood Village and The Landing are beautifully maintained with lovely common areas and spacious rooms.
• The staff are kind, compassionate, and genuinely care about the residents, going above and beyond to meet their needs and help them feel valued.
• Ms. Bass is dedicated, professional, and a true asset to Parkwood Village and The Landing.
• The community offers engaging and varied activities that keep residents active and social.
• The dining room staff provide service with a smile and work to accommodate residents' preferences.
• The facility maintains high standards of professionalism, courtesy, and cleanliness.
• The virtual tour with Leigh Ann showed expert knowledge and highlighted a spacious, welcoming unit with ample amenities and activities.
• Parkwood Village and The Landing offer independent living, assisted living, and memory care, under Five Star Senior Living, making everyday feel like a vacation.

Cons

• One reviewer stated they absolutely do not recommend Parkwood Village, noting that day-to-day care and end-of-life care fell shockingly short despite the kitchen and dining staff being nice and accommodating.
• The reviewer added that only one nursing assistant out of many was on the ball.
• The reviewer criticized that the manager/director never came out of the office to meet their mother or the family, despite multiple visits.
• They concluded by saying they would recommend finding another care facility for a loved one.

Review

Parkwood Village and The Landing Assisted Living Facility have earned a glow from residents, families, and visitors who repeatedly describe it as a warm, welcoming place where people are genuinely cared for. Across several visits, people note that staff members are consistently friendly, caring, and helpful, creating an atmosphere that feels like a home away from home. On any given day you'll find residents engaged in a variety of activities - from gentle exercise and music to lively bingo - often with joyful touches like Elvis making a guest appearance. The Easter season brought a memorable moment when baby chicks were born, and residents were delighted by the moment, with one commenting on how much fun it was and hoping to see something similar again.

A standout feature of Parkwood Village and The Landing is the leadership and the people who bring the activity calendar to life. The team includes Vickie, the activities director, who is praised for going above and beyond to ensure residents are happy and laughing. Her dedication helps create moments that residents remember, whether it's a lively group activity or a simple interaction that makes someone smile. Multiple accounts emphasize that the staff's energy and attentiveness translate into days filled with interaction, engagement, and a sense of community.

The community itself is described as beautifully maintained, with inviting common areas and comfortable, spacious rooms. Visitors are struck by the care put into the physical space, which supports a sense of dignity and comfort for residents. The staff are consistently portrayed as kind and compassionate, taking care to meet individual needs and ensure everyone feels valued and respected. The activities offered are varied and engaging, designed to keep residents active and socially connected, which many families see as essential to quality of life in a senior living setting.

Among the staff, certain individuals are highlighted for their exceptional approach to care and communication. Ms. Bass is singled out as a true asset to Parkwood Village and The Landing, noted for her dedication and professionalism. She is described as always available to answer questions, address concerns, and provide support, with a genuine ability to connect with residents and their families. Her accessibility and responsiveness are seen as a cornerstone of the trust families place in the facility.

For those considering an assisted living option, several reviewers emphasize that choosing Parkwood Village and The Landing is a smart choice. They describe it as a wonderful community with a caring and dedicated staff, and they offer strong recommendations to families seeking a respectful, attentive environment for loved ones. The overall sentiment is one of confidence in the facility's ability to balance independence, safety, and social engagement, reinforced by the positive experiences shared by residents and their families.

In addition to the broad praise, visitors frequently mention the overall warmth and welcoming feel of the community. The setting is described as inviting, with residents staying busy and engaged through a range of activities. The staff, in particular, are cited for their friendliness and readiness to help, with many noting that they would recommend Parkwood Village and The Landing to friends and family seeking senior living options. The combination of a supportive environment, diverse programming, and dedicated staff creates a strong impression of a place where people are cared for and valued.

It is important to acknowledge a contrasting experience included in the mix of opinions. One reviewer who visited Parkwood Village shared a markedly different impression, raising concerns about day-to-day and end-of-life care. They described a lack of responsiveness from most nursing staff, noting that only one nursing assistant appeared to be on the ball amid a larger team. This account also pointed to a perceived absence of the facility's manager/director from interactions with the family, even during multiple visits. The reviewer credited hospice nurses and doctors for providing care in the final days and suggested considering other facilities. This perspective stands in tension with the overwhelmingly positive commentary and serves as a reminder that experiences can vary within any care setting.

Other testimonials reinforce a positive path for those exploring independent living within the Parkwood Village and The Landing family. A virtual tour led by Leigh Ann was praised for her expert knowledge and the clear presentation of a spacious unit, welcoming amenities, and accessible activities. Prospective residents heard that independent living aspects were well-represented, making it a strong consideration for those looking to transition to senior living. Further remarks described a pleasant, relaxed atmosphere and a dining staff that bent over backward to accommodate individual preferences, with Quinton Branson singled out for his bright service and personal approach, ensuring that Mrs. P. had enjoyable meals with a smile.

Overall, Parkwood Village and The Landing emerge as a multifaceted retirement community that offers independent living, assisted living, and memory care under the umbrella of a company described by some as Five Star Senior Living. Across many voices, the prevailing theme is one of warmth, engagement, and a commitment to treating residents with dignity and respect. While there are notes of caution from a single perspective, the bulk of feedback highlights a compassionate staff, an active social calendar, and a setting that many families feel comfortable recommending to loved ones seeking a supportive and homelike living environment.

Physicians

• Growing Child Pediatrics (21.8 miles)

Pharmacies

• Walgreens (22 miles)
• Glaxosmithkline (22.5 miles)
• Stanley Long Term Care Pharmacy (22.7 miles)

Restaurants

• McDonald's (23.4 miles)
• Likii Hibachi & Sushi (23.7 miles)
• Cook Out (24.3 miles)
• Wendy's (24.3 miles)
• McDonald's (24.4 miles)

Places of Worship

• St Eugene's Catholic Church (23.6 miles)

Cafes

• 41 North (24.4 miles)