Preston Pointe

Pros

• Residents and their families have experienced a welcoming and friendly atmosphere at Preston Pointe, with staff genuinely caring about their comfort and well-being.
• The community is beautifully maintained, with impressive renovations enhancing the living environment.
• Many residents appreciate the quality and variety of food offered, enjoying the restaurant-style dining experience.
• There is a strong sense of community, with numerous activities available that foster socialization among residents.
• Staff members are described as attentive, professional, well-trained, and consistently helpful to both residents and families.
• Long-term employees indicate a positive work environment at Preston Pointe, contributing to high-quality care for the residents.
• Residents express satisfaction with their living arrangements and report feeling at home in the community.
• The facility offers excellent value for money with no hidden costs or astronomical buy-ins compared to other options.
• Family members feel reassured by the effective communication regarding activities and meals posted regularly for residents.
• New residents have made friendships quickly due to the warm and inviting culture of the community.

Cons

• After the change in management from a family-run business to a corporation, many previous staff members have left, causing dissatisfaction among residents and their families.
• During the tour, potential residents felt pressured into renting an apartment under false pretenses about availability, leading to distrust in the facility's transparency.
• There have been reports of maintenance issues and concerns about the lack of a backup generator for emergencies.
• New residents experienced a chaotic move-in process due to multiple bookings that resulted in elevator unavailability, causing inconvenience during moving.
• The communication skills of the staff need improvement, as highlighted by experiences related to support during the transition and ongoing care.
• A suggestion was made that there should be a welcoming committee for new residents to help them acclimate and connect with others more easily.
• Some residents expressed concerns regarding staffing shortages affecting service quality in dining areas despite efforts to improve wait staff availability.

Review

Preston Pointe has garnered a wealth of positive reviews from residents and their families, painting a picture of a warm, inviting community that prioritizes comfort and well-being. Those who have experienced life at Preston Pointe remark on the exceptionally friendly management and staff who genuinely care about their residents. Many individuals noted the helpfulness of the staff, describing them as attentive, professional, and eager to assist both residents and their families. This atmosphere of care contributes to an overall positive communal experience where residents feel valued and welcomed.

The quality of the facilities also drew significant praise in reviews. With recent renovations enhancing its aesthetic appeal, many remarked on how beautiful and well-maintained Preston Pointe is. Current upgrades are reportedly being made to certain areas such as the game room and café, creating an environment that feels both modern and comfortable. Residents appreciate that these improvements reflect a commitment to providing high-quality living spaces while ensuring that safety protocols are prioritized during ongoing updates.

Dining experiences at Preston Pointe were frequently highlighted as exceptional. The meals served are described as not only delicious but also varied, which adds to the dining experience for residents who enjoy a restaurant-style setup rather than buffet-style service. Several reviews emphasized the chef’s dedication to preparing quality food, further enhancing satisfaction among those residing in the community. Additionally, communication with families about meals and activities is maintained through weekly flyers posted at resident doors, keeping everyone informed about what is happening within the community.

Social opportunities abound at Preston Pointe as well; many residents expressed joy in participating in various activities designed to foster interaction among peers. From group dinners to engaging programs like chair yoga, there appears to be no shortage of ways for individuals to connect with one another. This vibrant social aspect makes adjusting to life at Preston Pointe seamless for newcomers while helping established residents cultivate friendships within this supportive environment.

Despite overwhelmingly positive feedback, there were some recent challenges related to management changes—specifically concerning new corporate management replacing previous family ownership—which elicited concerns from some long-term residents about staffing stability and care continuity. Reviews indicated that some beloved staff members had left due to these shifts, leaving certain families feeling uneasy about the future. One reviewer conveyed their discontent regarding perceived pressure during apartment tours—an experience characterized by short-lived tactics claiming limited availability—but expressed hope that ongoing improvements would ultimately lead back toward greater transparency.

Nevertheless, many still express gratitude for their decision to move into this retirement community; they commend Preston Pointe's culture rooted in friendliness—a trait likened humorously by one reviewer to "the Chick-fil-A of retirement communities." Overall impressions suggest that those residing here find abundance not just in amenities but also in genuine relationships built over shared experiences with other residents facing similar life transitions. The sense of community prevails strongly amidst concerns raised by newer management approaches; continual engagement from staff fosters an environment where older adults feel safe navigating their next life chapter alongside caring friends and attentive professionals committed to improved living standards throughout each day spent at Preston Pointe.

In summary, it’s apparent that despite some challenges following management transitions, Preston Pointe remains a favored choice among seniors seeking meaningful community connections enriched by excellent service quality paired with delightful culinary offerings and thoughtfully planned social activities—making it a heartening option for anyone looking towards future living arrangements or services designed around maintaining independence while embracing life's new seasons together within wholesome company.

This part of Morrisville, North Carolina is a convenient and bustling area with easy access to essential amenities for senior living. There are multiple pharmacies nearby such as CVS Pharmacy and Walgreens, as well as various dining options including Hickory Tavern and Chick-Fil-A. For medical needs, there are physicians like Internal Medicine and Pediatric Associates PA, along with WakeMed Cary Hospital just a short distance away. Additionally, there are parks like Fred G. Bond Metro Park for recreational activities and places of worship for spiritual fulfillment. The close proximity to Raleigh-Durham International Airport provides easy travel options, and there are rental car services available for convenience. Overall, this area offers a mix of healthcare facilities, recreational opportunities, transportation convenience, and entertainment options making it a desirable location for seniors looking to settle down in Morrisville.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.5 miles)
• Option Care Health (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• Hickory Tavern (0.5 miles)
• Big Easy (1.7 miles)
• Woody’s Sports Tavern & Grill (2.2 miles)
• Chick-Fil-A (2.5 miles)
• Rally Point Sport Grill (2.8 miles)
• City Barbeque And Catering (3.6 miles)
• Chick-Fil-A (5.1 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)
• Chanticleer Cafe & Bakery (5.2 miles)
• Panera Bread (5.2 miles)
• Starbucks (6.9 miles)
• Starbucks (8 miles)

Physicians

• Internal Medicine and Pediatric Associates PA (1.7 miles)
• MyEyeDr (2.3 miles)
• Cary Skin Center (3.6 miles)
• Raleigh Neurology (4.5 miles)
• Western Wake Pediatrics, PA (5 miles)
• Raleigh Orthopaedic (5.7 miles)
• Wake Endoscopy Center (5.8 miles)

Parks

• Fred G. Bond Metro Park (2.2 miles)
• Harmony Community Pool and Playground (4.4 miles)
• Method Road Park & Community Center (6.6 miles)
• Brookhaven Nature Park (7.7 miles)
• Grandale Park (7.7 miles)
• Dorothea Dix Park (8.9 miles)
• Carolina Pines Dog Park (9 miles)

Places of Worship

• Christ the King Lutheran Church (3.3 miles)
• New Hope Church (9.3 miles)

Transportation

• CCO Concourse (3.9 miles)
• Hertz Rent A Car (4.3 miles)
• National Car Rental (4.3 miles)
• American Airlines (4.8 miles)
• Raleigh-Durham International Airport (RDU) (4.9 miles)
• RDU - Terminal 2 (4.9 miles)

Hospitals

• WakeMed Cary Hospital (4.9 miles)
• UNC Specialty Women's Center at Rex (6 miles)

Theaters

• Cinemark Raleigh NC (6.9 miles)
• AMC DINE-IN Holly Springs 9 (9.9 miles)