SYNERGY HomeCare of Morrisville, NC

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SYNERGY HomeCare of Morrisville,  NC

SYNERGY HomeCare of Morrisville, NC

133 Keybridge Dr Suite E, Morrisville, NC 27560

For more information about senior living options: (844) 490-3973

4.8 from 32 reviews
5 stars
30
4 stars
0
3 stars
0
2 stars
1
1 stars
1

Overall Review of SYNERGY HomeCare of Morrisville, NC

Pros

  • pro Reviewers describe Synergy Home Care as an amazing experience with supportive and kind management.
  • pro Stephanie, Nicole, and Tereasa are praised as amazing, responsive, and caring managers.
  • pro Clients report great care and support after surgeries and highly recommend the service.
  • pro Stephanie is noted for tailoring care solutions; staff are described as kind, dependable, respectful, patient, and good at communicating.
  • pro The agency is considered professional, helpful, and easy to work with.
  • pro Caregivers such as Fazia, Brenda, Hailey, and Carrie are repeatedly praised for kindness, patience, and competence.
  • pro Stephanie Gill is highlighted as a leader who embodies excellence and delivers affordable, high-quality care.
  • pro Synergy is commended for bilingual caregiver placement and for keeping families updated.
  • pro Families feel relief and that a burden is lifted due to their care.
  • pro The company is described as a trusted partner for in-home care, especially in Cary, NC.
  • pro The owner and team are described as compassionate, empathetic, and dedicated to personalized, hands-on care.

Cons

  • pro The other groups are described as USA conglomerate monster stores.
  • pro A reviewer warns of potential overbilling unless security cameras are used as proof.

Review

Synergy Home Care in Cary, North Carolina has earned a strong reputation through a long thread of client experiences that repeatedly highlight compassionate, personalized, and highly reliable in-home care. Across multiple accounts, families and individuals describe a company that blends professional standards with genuine warmth, led by Stephanie Gill, whose leadership is often cited as the thread connecting excellent care to daily practical support. Clients note that this is not just a service, but a steady partnership that helps people live safely and with dignity in their own homes.

One of the most heartfelt themes is the feeling of being treated like family. A reviewer who faced a life-changing emergency - an amputation of the right leg and the need to continue living at home - described finding "best care" and consistent support after a difficult surgery. With little to no family nearby, they appreciated caregivers who showed up regularly, three times a week, and who made the living space feel like it belonged to someone who mattered. The sense of trust, reliability, and warmth from the local, owner-led team turned a frightening transition into a manageable, supported experience.

Several testimonials emphasize the standout leadership team that keeps things running smoothly. Stephanie, along with Nicole and Tereasa, is repeatedly praised for management that is supportive, approachable, and genuinely kind. Clients say they feel welcomed from the first contact, and they stress that the care staff aren't just competent - they are friendly, patient, and easy to work with. This management group is described as being attentive to needs, responsive, and focused on building a care plan that fits the family's situation rather than pushing a one-size-fits-all approach.

The practical impact of excellent care shines through in specific medical recoveries and transitions. A reviewer recovering from a hip replacement highlighted the service as "great" and noted they would highly recommend Synergy. The ability to tailor care solutions to individual circumstances stands out, with Stephanie singled out for responsiveness and for ensuring that the care plan aligns with what the person truly needs. These experiences contrast with earlier encounters with other agencies, where some reviewers felt that Synergy's temperament and skill surpassed what they had previously experienced, especially when navigating delicate family dynamics and medical requirements.

Another recurring message is the ease of ongoing communication and ease of securing practical supports. Reviewers point to Stephanie's attention to the family's voice - she listens to needs, coordinates caregivers accordingly, and helps with reimbursements from insurance when possible. Accessibility is highlighted as a key strength, with someone always available to discuss concerns and ensure that issues are addressed promptly. This level of open communication helps families feel supported not just by caregivers, but by a team they can rely on to manage logistics and keep everything on track.

The care you can expect from Synergy is frequently described as compassionate, patient, and well-coordinated. Aides are portrayed as well-trained and deeply supportive, with strong communication with elderly parents and an emphasis on dignity and respect. The reviews repeatedly underline the importance of a trusted, respectful demeanor, especially for families navigating complex health needs. In several notes, Brenda and Fazia are singled out for their kindness and patience, while other caregivers are praised for being dependable, professional, and attentive to every detail of a loved one's routine and comfort.

Uniquely, several testimonials highlight the agency's ability to address dementia and language needs. One reviewer describes a caregiver match that included a bilingual assistant, which was especially meaningful for their mom who has dementia. The ability to pair families with staff who can communicate in the preferred language and offer thoughtful, person-centered care is presented as a distinguishing strength. In some cases, families even received regular photo updates, offering reassurance and connection as their loved ones continued to thrive at home.

Beyond the day-to-day care, the leadership's commitment to offering "exquisite and affordable services" resonates through praise of Stephanie Gill's ongoing vision. Reviewers call out the combination of high-quality care and reasonable pricing, noting that personalized attention and the hands-on approach differentiate Synergy from other options. The overarching message is that Stephanie's leadership translates into a care culture that emphasizes sincerity, dedication, and a real, tangible commitment to families' well-being.

Finally, the stories acknowledge the human side of caregiving - moments of relief, gratitude, and even the occasional cautionary note. Several accounts share how the team has supported families through difficult times, including 24/7 care when necessary and careful, respectful handling of sensitive home visits. A cautionary anecdote about potential overbilling underscores the importance of clear expectations and documentation, reminding families to protect themselves with appropriate cameras or records if they have concerns about billing. Even this critical voice sits within a broader pattern of trust, transparency, and ongoing effort to improve service for every client.

In sum, the body of praise surrounding Synergy Home Care in Cary paints a portrait of a company where leadership, staff, and care plans converge to create meaningful, reliable, and compassionate in-home care. Clients repeatedly describe feeling welcomed and valued, with a care team that shows up with empathy, skill, and a genuine desire to help families navigate health challenges with dignity. From post-surgical recovery to dementia support, bilingual matching, and beyond, Synergy Home Care is presented as a trusted partner for families seeking consistent, personalized, and respectful care in the comfort of home.

Features

Transportation

  • Raleigh-Durham International (4 miles away) Raleigh-Durham International (4 miles away)

Description

SYNERGY HomeCare of Morrisville, NC is a reputable assisted living community located in the charming town of Morrisville, NC. With its convenient location, residents have easy access to various amenities that enhance their overall quality of life.

This community is surrounded by a vibrant neighborhood that offers several options for socializing and entertainment. Residents can enjoy a pleasant stroll or meet friends at one of the three cafes nearby, where they can indulge in delicious treats and engage in meaningful conversations. For those who appreciate the beauty of nature, there are two parks within close proximity where they can take leisurely walks or simply relax amidst serene surroundings.

Ensuring the well-being and health of residents is a top priority at SYNERGY HomeCare. The community is conveniently situated near nine pharmacies, providing easy access to medications and essential healthcare supplies. Additionally, having three physicians nearby ensures that medical needs can be promptly addressed.

Residents can explore a variety of culinary experiences as there are seven restaurants located close by. These establishments offer diverse menus catering to different tastes and dietary preferences. Whether residents prefer fine dining or casual meals with friends, they will find an array of options within reach.

Transportation services play a crucial role in promoting accessibility and independence for seniors. With six transportation options nearby, residents can easily travel to appointments, recreational activities, or run errands without concerns about driving or parking.

For spiritual nourishment and connection with others, there is a place of worship in the vicinity that welcomes individuals from all backgrounds to engage in religious ceremonies or participate in community events.

SYNERGY HomeCare of Morrisville, NC offers a holistic assisted living experience by blending excellent care services with convenient access to local amenities. With its thoughtful design and commitment to creating a warm and supportive environment, this community strives to provide seniors with the opportunity to lead fulfilling lives while maintaining their overall well-being.

Nearby Places of Interest

This part of Morrisville, North Carolina offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants such as Hickory Tavern and Big Easy nearby, there are plenty of options for dining out. Additionally, there are several pharmacies within a short distance, ensuring easy access to healthcare needs. The proximity to physicians' offices like MyEyeDr and Cary Skin Center provides convenient medical care options. For recreation, residents can enjoy parks like Fred G. Bond Metro Park or Harmony Community Pool and Playground. Transportation services from CCO Concourse and car rental agencies like National Car Rental make travel easy, while Raleigh-Durham International Airport is just a short drive away. Places of worship such as Christ the King Lutheran Church cater to spiritual needs, and nearby hospitals like WakeMed Cary Hospital ensure access to quality healthcare services. The presence of cinemas such as Cinemark Raleigh NC offers entertainment options for seniors who enjoy movies. Overall, this part of Morrisville is a well-rounded community with convenient amenities for senior living.

Restaurants

  • Hickory Tavern (0.9 miles)
  • Big Easy (2.5 miles)
  • Chick-Fil-A (2.6 miles)
  • Rally Point Sport Grill (3 miles)
  • Woody’s Sports Tavern & Grill (3.2 miles)
  • Chipotle Mexican Grill (4.2 miles)
  • City Barbeque And Catering (4.6 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Option Care Health (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walmart Pharmacy (3.5 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • MyEyeDr (1.5 miles)
  • Internal Medicine and Pediatric Associates PA (2.7 miles)
  • Cary Skin Center (3.5 miles)
  • Raleigh Neurology (5.2 miles)
  • Western Wake Pediatrics, PA (6.1 miles)
  • Raleigh Orthopaedic (6.2 miles)
  • Wake Endoscopy Center (6.4 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (6.1 miles)
  • Chanticleer Cafe & Bakery (6.2 miles)
  • Starbucks (6.9 miles)
  • Starbucks (7.1 miles)

Parks

  • Fred G. Bond Metro Park (2.8 miles)
  • Harmony Community Pool and Playground (4.5 miles)
  • Grandale Park (6.7 miles)
  • Method Road Park & Community Center (7.3 miles)
  • Brookhaven Nature Park (7.9 miles)
  • Bethesda Park (8.7 miles)
  • Piney Wood Park (8.8 miles)

Transportation

  • CCO Concourse (3 miles)
  • National Car Rental (3.6 miles)
  • Hertz Rent A Car (3.6 miles)
  • American Airlines (4.1 miles)
  • Raleigh-Durham International Airport (RDU) (4.2 miles)
  • RDU - Terminal 2 (4.3 miles)

Places of Worship

  • Christ the King Lutheran Church (4.3 miles)
  • New Hope Church (8.3 miles)

Hospitals

  • WakeMed Cary Hospital (5.9 miles)
  • UNC Specialty Women's Center at Rex (6.6 miles)

Theaters

  • Cinemark Raleigh NC (6.9 miles)
  • AMC DINE-IN Southpoint 17 (9.1 miles)

Frequently Asked Questions

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