Jewish Home of Rochester
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2021 Winton Rd S, Rochester, NY 14618
For more information about senior living options: (844) 490-3973
The rehab team was great, with PTs Liz and Phoenix praised as excellent. The OT and PT staff are fantastic, intelligent, uplifting, and focused on residents' goals. The facility is clean, bright, and feels like a welcoming home rather than a nursing home. The food is excellent. The staff are wonderful, caring, and consistently go above and beyond to make residents feel at home. The Summit at Brighton staff are pleasant, accommodating, and knowledgeable, with good food and transportation services. The Jewish Home is described as a loving, caring community with dedicated staff and responsive communication.
The facility is described as crooked and two-faced, lying to extort as much money as possible from vulnerable seniors. They kept a grandmother in for months despite labeling her healthy and independent after just two weeks, continually inventing new reasons to justify confinement. A nurse reportedly confessed to lying to the family, undermining trust in the care provided. The grandmother was tricked into signing up for iCircle to receive additional aid, which ended up charging thousands for a service she never used; staff pressured her and later seemed confused about what happened. Nurses and staff showed disrespect toward residents with dementia or Alzheimer's, with at least one patient reporting funds drained without understanding where it went. The facility is accused of being money-driven and unresponsive to criticism, often favoring higher-rated reviews over negative ones. There were reports of unsafe conditions: no hot water in showers for days, rude nurses, and cluttered hallways that hindered safety.The Jewish Home of Rochester is best suited for families seeking strong rehabilitative care and memory-supportive living in a campus that feels like a cohesive community. The facility's rehabilitation program is staffed with dedicated PT and OT teams, and a neurobehavioral unit supports dementia-related needs with structured monitoring. The environment reads as bright and clean, with dining and common spaces that feel residential rather than purely clinical. For those whose priority is safe, goal-driven recovery after surgery or steady, humane memory-care within a well-organized community, this campus delivers outcomes that many families value.
Those weighing alternatives should consider this community mainly if cost, consistency of care, and transparent governance are top concerns. A number of reviews raise flags about billing practices, upselling, and services that feel imposed rather than chosen, alongside reports of staffing gaps and uneven responsiveness. If a loved one requires unwavering, rapid communication, impeccable safety records, and predictable, straightforward pricing, other Rochester providers with steadier staffing and clearer financial structures may be preferable. In short, for families prioritizing transparent operations and highly reliable day-to-day execution, exploration of alternatives is prudent.
On the plus side, the pros are evident in clinical quality and resident experience. Rehab services - especially in physical and occupational therapy - are repeatedly praised for effectiveness and engagement, often permitting meaningful progress during shorter stays. For memory care, families observe attentive staff, calm routines, and a framework that can manage complex behaviors with dignity. The campus itself earns admiration for cleanliness, bright dining halls, and a sense of hospitality that helps residents feel at home. Across several neighborhoods, including options that resemble assisted living within the campus, the team's demonstrated devotion to residents' well-being shines through when management is aligned with care goals.
Yet the record is far from uniformly positive. A substantial number of reviews allege deceptive billing, pressure to enroll in additional services, and difficulty getting clear answers about charges. Safety and care experience concerns recur: delayed call bells, cluttered hallways, and occasional reports of neglect or rude or disengaged staff. Instances of miscommunication about therapy frequency or escalation decisions, plus a perception of high turnover and variable leadership responsiveness, undermine confidence in consistent quality. The most serious critiques touch on financial exploitation and unsafe or unsatisfactory care experiences, which must be weighed carefully.
The core strengths - strong rehab outcomes, dementia-focused care, and a generally well-kept, welcoming setting - do offset some risk for families who can exercise diligent oversight and engage in care planning. For residents whose primary need is short-term rehabilitation with tangible progress, the documented therapy effectiveness offers concrete value. For those seeking steady, compassionate memory-care within a structured environment, favorable family testimonials about responsive staff in many units carry weight. However, the significant concerns about billing practices, variable care quality, and safety-related complaints are not trivial, and they warrant treating this community as one option among several rather than the default choice.
Practical next steps center on disciplined due diligence. Prospective families should request a current, itemized pricing sheet and a detailed care plan for their loved one, and obtain copies of the most recent state survey results. Arrange meetings with the unit nurse manager, and observe a rehab session or a shift to gauge consistency and tone of care. Ask direct questions about iCircle enrollment, what services are included, and how charges are documented and explained. Compare with other Rochester facilities that demonstrate stable staffing, transparent pricing, and proven safety records. The Jewish Home of Rochester can be an excellent match for rehab and memory-care needs, but serious consideration of alternatives remains essential before committing.
362 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Jewish Home of Rochester is an assisted living community located in the vibrant city of Rochester, NY. Situated in a convenient and accessible area, this community offers a range of amenities and services to cater to the needs of its residents.
With five cafes nearby, residents have plenty of options for enjoying a cup of coffee or tea in a cozy atmosphere. Whether they prefer a quick snack or a leisurely meal, the 28 restaurants in close proximity provide a variety of culinary choices to satisfy every palate.
Nature enthusiasts will find solace in the proximity of four parks, offering serene environments for walks, picnics, and enjoying the outdoors. The lush green spaces provide a peaceful retreat where residents can connect with nature and relax.
Ensuring their health and well-being is well taken care of, there are 14 pharmacies nearby where residents can conveniently access their medications and healthcare products. Additionally, having 40 physicians nearby ensures that there are ample medical resources available for any healthcare needs that may arise.
For spiritual nourishment, residents have the convenience of having one place of worship nearby. This allows them to practice their faith and engage in religious activities without having to travel far from home.
In terms of emergency care, eight hospitals nearby provide peace of mind knowing that medical attention is readily available if required. Residents can feel secure knowing that quality healthcare is just a short distance away.
Overall, the Jewish Home of Rochester offers a comfortable living environment enriched by its close proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. With its comprehensive range of services and convenient location, this assisted living community strives to provide an enriching and fulfilling lifestyle for its residents.
Jewish Home of Rochester is located at 2021 Winton Rd S, Rochester, NY 14618 in Monroe County, New York
Jewish Home of Rochester on seniors.fyi includes 12 photos including images showing dining, interior, vegetables, landscaping, nature, living room, decor, conference room, and more.
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Interior
Building
Windows
Dining
Landscaping
Bathroom
Brick Building
Vegetables
