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3.1 from 65 reviews
5 stars
18
4 stars
12
3 stars
13
2 stars
5
1 stars
17
Overall Review of Sandia Vista Apartments
caveat10 reviews mention this
Management communication feels unreliable
Residents describe management as difficult to reach and inconsistent with follow-through.
Several residents say calls and messages were not returned, including instances where the office picked up and hung up or never followed up. Others mention paperwork/payment issues and argue that maintenance and management failed to resolve problems. A smaller set of reviewers describe the manager or front desk as helpful, but the overall tone across reviews is that communication is inconsistent.
common6 reviews mention this
Staff support is mixed
Staff experiences range from friendly help to rudeness and frustration.
Some residents explicitly praise the manager and staff as helpful or friendly. Others report rude or disrespectful interactions and say staff was not helpful when they needed assistance. Together, the reviews suggest a wide gap in day-to-day customer service depending on the situation.
caveat4 reviews mention this
Pests and cleanliness draw criticism
Residents raise concerns about bugs and general cleanliness.
Reviews mention cockroaches and bed bugs, along with mold in areas that were expected to be remodeled. Others describe problems with onsite laundry and visible animal waste outdoors. At minimum, residents do not consistently describe the property as clean and well maintained.
caveat6 reviews mention this
Neighborhood safety is a recurring concern
Multiple reviews describe crime, drugs, and frequent disturbances nearby.
Several residents describe issues like theft, drug dealing, and vagrants in the area, along with reports of heroin needles. Other comments point to a rougher environment with fights, ongoing police presence, and cars being broken into. While a few reviewers focus on enjoying the mountain view or family feel, safety concerns come through strongly in the negative reviews.
differentiator4 reviews mention this
Renovations and improvements are underway
Residents mention recent or upcoming renovations and improvements.
Some reviewers say the community is being remodeled and that improvements are happening now. Others describe renovations planned for the near future and note better conditions under recent management. A few residents still report mixed experiences, but the theme of active changes shows up in multiple reviews.
caveat2 reviews mention this
Section 8 and availability can be limited
Availability and program acceptance are mentioned as potential limitations.
One review says there were no available units and that the community does not take section 8. Another mentions that it is affordable subsidized housing, suggesting policies may be a point of confusion for prospective residents. If you rely on a specific program or need a unit soon, these reviews indicate it may be worth confirming details early.
common2 reviews mention this
Mountain views are a bright spot
Reviews highlight enjoyment of the mountain view.
Some residents say they enjoyed living there for the mountain view, and one mentions extra snow and the scenic aspect of the location. Others focus more on concerns about the neighborhood, but these comments stand out as a consistent positive about the setting.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Independent Living
Transportation
Albuquerque International (7 miles away)
Nearby Places of Interest
This part of Albuquerque, New Mexico offers a variety of amenities that cater to senior living. With several parks nearby, such as the Jeannette MacPherson Rest Area and Midtown Dog Park, residents can enjoy outdoor activities and relaxation. In terms of healthcare, there are multiple pharmacies and physicians within a short distance, providing convenient access to medical services. Additionally, there are places of worship in close proximity for spiritual comfort. For entertainment, there is Regal Winrock IMAX & RPX theater for movie buffs. The area also features dining options ranging from fast food to Vietnamese cuisine, as well as cafes like Starbucks for socializing with friends. With hospitals like Gibson Medical Center and Raymond G. Murphy VA Medical Center nearby, seniors can have peace of mind knowing that quality healthcare is easily accessible in this neighborhood.
Sandia Vista Apartments is located at 901 Tramway Blvd NE, Albuquerque, NM 87123 in Bernalillo County, New Mexico
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Independent Living
Albuquerque International (7 miles away)
Prime Albuquerque location with abundant nearby amenities (restaurants, parks, pharmacies, physicians, places of worship, theater, hospitals).
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