Webco Manor-Webco East

Pros

• The Administrator and staff are wonderful, hardworking, and trustworthy caretakers.
• The staff are friendly, dedicated, and caring, creating a home-like community.
• Webco Nursing offers a compassionate environment with attentive care and meaningful engagement beyond basic services.
• The bath and shower rooms have been remodeled and are absolutely beautiful.
• The rehab unit has been remodeled with large rooms and private en suite showers, and the 400 hall Rehab wing will open soon.
• The food is wonderful, the facility smells great, and residents are happy with the care.
• Webco is a great place to work and a fabulous place to place a loved one for skilled or long-term care; staff care for residents and their families.
• Webco is a small, non-corporate facility that truly cares about the care they provide.
• Church services are welcoming and contribute to meaningful engagement.

Cons

• The facility needs to be investigated and shut down due to incompetent staff and mistreatment/neglect of residents.
• The environment was described as old, dingy, and badly in need of renovation, with filthy, sticky rooms and decaying decor.
• Care was considered neglectful and borderline abusive, including only two showers in almost four weeks.
• The resident's family member's mental health declined significantly as a result of the care.
• The reviewer called the experience heartbreaking and disgusting and suggested a severe overhaul or closure.

Review

Webco Nursing presents itself as a vibrant, caring community where residents and their families feel seen, valued, and supported. Across many voices, the facility is described as having a compassionate environment with attentive staff who go beyond basic care to create a sense of home. Reviewers consistently highlight the warmth of the team, the way daily activities and spiritual services engage residents, and a leadership approach that emphasizes dignity, safety, and ongoing improvement. The overarching message is one of a facility that strives to be more than a place to stay - an environment where residents can thrive and feel part of a caring community.

A number of commenters share personal experiences that reinforce a positive impression. Families describe loved ones recovering from surgeries and moving through rehab with confidence, noting that improvements are underway, including a remodeled shower area and a rehab wing that promises enhanced privacy and comfort. People mention a new administrator and a clean, home-like atmosphere, with large rooms and en-suite showers in the soon-to-be-open rehab suites. The care philosophy is repeatedly tied to practical benefits - private rooms, updated facilities, and a focus on comfort - paired with engaging activities, good food, and opportunities to participate in community events. This blend of practical amenities and heartfelt care is presented as a hallmark of Webco's approach.

Staff and leadership are a recurrent source of praise. Several reviews describe a staff that is friendly, dedicated, and genuinely invested in residents' well-being, including support for families during difficult times. The nonprofit mission and strong leadership team are highlighted as pillars that drive continuous improvement and better resident outcomes. In this view, Webco is more than a place to receive care; it is a community that prioritizes safety, dignity, and meaningful engagement, with a visible commitment to evolving and enhancing the resident experience over time.

The sentiment about remodeling and modernization is strong in multiple accounts. Improvements cited include updated bath and shower rooms, a remodeled skilled and rehab unit, and plans for opening a new rehab wing with private en-suite facilities. The anticipation of the 400 hall Rehab wing, private rooms, and en-suite bathrooms is framed as a concrete sign of progress that enhances comfort and privacy for residents. Reviewers often pair these updates with compliments about the smells of the facility, the quality of food, and the kind, welcoming atmosphere - elements that collectively reinforce a sense of pride in the care being delivered.

Among the positive testimonials, there is a clear sense of trust and appreciation from families who have entrusted Webco with their loved ones. Statements like "best place to work and a fabulous place to place your loved one" and "would be honored to care for your loved one" speak to a deep confidence in the staff's ability to provide high-quality skilled or long-term care. Even for those who are not immediate residents, the tone is unequivocally favorable, with recommendations to tour the facility and see for yourself the care environment that families describe as loving and respectful.

However, not all feedback sits entirely in the positive column. One review provides a starkly different perspective, calling for investigation and shutdown due to reports of incompetent staff, neglect, and mistreatment. The account paints a disturbing picture: a dirty environment, a bed that wouldn't close properly, a room that remained filthy and sticky, and a lack of adequate showers over a prolonged period. The reviewer describes a decline in the mother's mental health and ultimately removal from the home, attributing this decline to neglectful care. This testimony stands in sharp contrast to the other voices and highlights the critical importance of ongoing quality assurance, patient safety, and accountability within any care facility.

Despite the harsh divergence, other testimonials reinforce a consistently positive experience. Some families recount compassionate, attentive care from staff and caregivers who go above and beyond for both residents and their families. They describe moments of good communication, friendly interactions, and a supportive environment that helps residents feel comfortable and cared for. The personal stories include praise for the way rehabilitation, dietary quality, and service delivery contribute to a sense that Webco is a place where a resident's well-being is taken seriously. The presence of church services and a welcoming community atmosphere are also cited as meaningful aspects of the resident experience for those who appreciate spiritual support and communal activities.

In sum, Webco Nursing is portrayed as a facility of contrasts - an environment with strong foundations in compassionate care, ongoing facility upgrades, and a clear commitment to resident dignity and safety, augmented by robust leadership and a nonprofit ethos. For many families, it is a place where loved ones can recover and thrive, supported by caring staff, comfortable rooms, and engaging activities. But like any care setting, it is not without serious concerns, and one account serves as a potent reminder that quality care requires constant vigilance, transparent communication, and responsive action to address issues when they arise. The shared narrative is one of a community striving to improve, celebrate successes, and address challenges with the goal of providing the best possible care for residents.

This part of Marshfield, Missouri, offers a variety of amenities and services that may be appealing for senior living. With several physicians and medical clinics within close proximity, residents have easy access to healthcare services. Additionally, there are pharmacies nearby for convenient medication pick-ups. For dining options, there are fast-food chains like Sonic Drive-In and McDonald's as well as quaint cafes like The Laughing Dragon. Places of worship such as Destiny Church and Sonrise Christian Church are also within a short distance for spiritual fulfillment. Parks like South Park and Rogersville Community Park provide opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of conveniences and community resources that could make it a suitable choice for seniors looking to settle in Marshfield.

Physicians

• Marshfield Family Clinic (0.1 miles)
• Marshfield VA Clinic (1.1 miles)
• Wellpointe Family Medical Clinic (1.7 miles)
• Cox Health Center (1.8 miles)
• Mercy Clinic (10.3 miles)
• Seymour Family Health Care (15.6 miles)
• Chestnut Wellness Center (18.4 miles)

Transportation

• U-Haul Neighborhood Dealer (0.8 miles)
• U-Haul Neighborhood Dealer (15.8 miles)
• U-Haul Neighborhood Dealer (16.5 miles)
• Downtown Airport (3DW) (18.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• Stanley's Pharmacy (0.8 miles)
• Family Pharmacy (1.2 miles)
• Shields Pharmacy (1.8 miles)
• Family Pharmacy (10.7 miles)
• Good Neighbor Pharmacy (16.7 miles)
• Coker, Jim Owner - Rogersville Pharmacy (16.7 miles)

Restaurants

• Sonic Drive-In (0.8 miles)
• McDonald's (0.9 miles)
• Subway (0.9 miles)
• The Laughing Dragon (1.9 miles)
• McDonald's (10.3 miles)
• La Galette Berrichonne (12 miles)
• Fountain Cafe (12 miles)

Places of Worship

• Destiny Church (0.9 miles)
• Sonrise Christian Church (1.1 miles)
• Southern Baptist Convention (1.7 miles)
• Destiny Church (1.7 miles)
• Marshfield United Methodist Church (2.5 miles)
• Church of Jesus Christ of Latter Day Saints (3.1 miles)
• Kingdom Hall of Jehovah's Witnesses (5.7 miles)

Parks

• South Park (16.3 miles)
• Rogersville Community Park (16.6 miles)
• Bark Yard (18.4 miles)

Cafes

• Ziggie's Cafe (18.8 miles)