Villa Marie

Pros

• Residents appreciate the caring and attentive nature of the maintenance staff, who go above and beyond to ensure their comfort and safety.
• The atmosphere at Villa Marie is described as exceptionally nice, with residents finding it welcoming and pleasant.
• The facility is noted for being very clean, well-maintained, and reminiscent of home, providing a comfortable living environment.
• Many residents are happy with the available services, including laundry options and easy access to hair care and medical professionals.
• The location is conveniently close to a hospital, which gives peace of mind to families with elderly members who may require medical attention.
• Family members express satisfaction with the ease of transition into Villa Marie, noting that staff were welcoming during the move-in process.
• Some residents recommend Villa Marie for those seeking a Catholic community that aligns with their faith values.

Cons

• The current resident manager at Villa Marie is difficult to work with, and many residents feel intimidated by her.
• The management team is slow to respond to urgent situations, leading to frustrations among residents and their families.
• The food quality has declined significantly, with low nutritional value compared to what was initially served.
• Housekeeping is inadequate, as rooms are only cleaned every other week and not thoroughly.
• Residents who provide feedback or question the management's decisions are often targeted for lease violations.
• There are reports of poor communication from management regarding COVID-19 cases in the facility, raising concerns about transparency.
• Many residents are choosing to leave due to dissatisfaction with the current staff's treatment and management practices.

Review

Villa Marie: A Mixed Bag of Experiences and Testimonials

Villa Marie, a senior living community located on the St. Edith’s campus, has garnered a range of reviews from residents and families, reflecting both positive and negative aspects of life at this facility. For some, the convenient location near essential services such as hospitals is a significant advantage, alongside its Catholic affiliation, which provides comfort to those who value their faith in choosing a home for their loved ones. The caring nature of certain staff members has also been highlighted by many, particularly the head of maintenance who reportedly goes above and beyond in assisting residents.

Residents have praised the aesthetic appeal and cleanliness of Villa Marie. One reviewer noted how beautiful and well-maintained the environment appeared during their tour, with warm comments about the staff's helpfulness. The tour guide was especially commended for offering detailed explanations about the community’s offerings and costs. Other testimonials reflected similarly favorable impressions regarding the atmosphere—described as welcoming—which seemed to resonate well with potential new residents. There were anecdotes shared about satisfied residents enjoying their time there, appreciating amenities like laundry service and access to hair salons.

However, not all experiences at Villa Marie have been positive. Several reviews raised concerns regarding staffing issues that detracted from residents' overall satisfaction. Notably alarming was feedback indicating that there is no overnight staff present—a situation that can become problematic for those in need of immediate assistance after regular business hours. Furthermore, it was mentioned that common areas could only be accessed through breezeways or skywalks without heated flooring during colder months; features that may not suit everyone's preferences or needs.

Recent changes in management were a common point of contention among former residents' families. Reports characterized current leadership as difficult to communicate with and unresponsive to urgent matters, leading families to feel frustrated when addressing pressing concerns related to health or safety within the community. In contrast to previous staff reported as attentive and nurturing, this team's alleged lack of support left families feeling disheartened about their loved one's living conditions.

Quality control came under scrutiny as well—especially regarding meal services—and multiple reviewers expressed disappointment over food quality compared to initial expectations upon enrolling their family members into Villa Marie's programs. Complaints arose about low nutritional value in meals served recently while an apparent decline in cleaning schedules meant that rooms were not being maintained thoroughly enough for habitats now considered unsuitable by some families.

Moreover, distressing incidents involving unnecessary lease violations emerged from recent complaints highlighting conflict around resident behavior—especially concerning mobility challenges faced by elderly individuals with walkers or similar aids. Concerns grew over accusations made by staff members towards residents perceived unfavorably—a practice contributing to serious fears among current inhabitants regarding stability within Villa Marie's community framework.

In conclusion, Villa Marie presents a complex picture shaped by varying resident experiences ranging from excellent care offered by individual staff members to overarching systemic issues linked with management effectiveness throughout recent transitions at its helm. While some residents find solace in its ambiance and faith-based environment coupled with affordability—even amidst transportation challenges—it remains crucial for prospective families considering this community to navigate reviews thoughtfully before making decisions regarding their loved ones’ housing arrangements in senior care facilities like Villa Marie.

This area of Livonia, Michigan offers convenient access to essential services such as pharmacies, hospitals, and physicians. With multiple CVS Pharmacy locations nearby, as well as Rite Aid and Meijer Pharmacy, residents can easily fulfill their medication needs. Trinity Health Wound Care - Livonia Hospital is in close proximity for any medical emergencies, along with other hospitals like Botsford Hospital and Providence Park Hospital a bit further away. Residents also have a variety of dining options at restaurants like Grand Tavern, Chipotle Mexican Grill, and BJ's Restaurant & Brewhouse. For entertainment, there are theaters such as Phoenix Theatres Laurel Park Place within reach. Places of worship like Ward Church cater to spiritual needs, while cafes including Panera Bread and Starbucks provide cozy spots for socializing. Several parks like Flanders Park and Heritage Park offer opportunities for outdoor recreation and relaxation. This area presents a well-rounded living environment for seniors seeking convenience and amenities in Livonia.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Rite Aid (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.8 miles)
• Meijer Pharmacy (3.1 miles)
• Kroger Pharmacy (3.6 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (0.6 miles)
• Botsford Hospital (5.8 miles)
• Providence Park Hospital (8.3 miles)

Physicians

• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (0.6 miles)
• Livonia Dermatology (2.1 miles)
• Parkview Professional Building (2.4 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (2.4 miles)
• Fairwood Medical (2.9 miles)
• Beaumont Midwest Internal Medicine Associates (3.6 miles)
• Asthma & Allergic Disease Center (3.7 miles)

Restaurants

• Grand Tavern (1.3 miles)
• Chipotle Mexican Grill (2.3 miles)
• Shake Shack (2.3 miles)
• J. Alexander’S Restaurant (2.4 miles)
• Coaches Corner of Livonia (2.5 miles)
• BJ's Restaurant & Brewhouse (2.5 miles)
• Leo's Coney Island (2.9 miles)

Theaters

• Phoenix Theatres Laurel Park Place (1.4 miles)
• Emagine Theatres (4.9 miles)
• Riviera Cinema (5.6 miles)
• Emagine Novi (7.5 miles)

Places of Worship

• Ward Church (1.8 miles)
• Church of the Holy Family (5.7 miles)
• Muslim Community of Western Suburbs (7 miles)

Cafes

• Panera Bread (3 miles)
• Starbucks (4.3 miles)
• Biggby Coffee of Westland (4.9 miles)
• Panera Bread (6.6 miles)
• Starbucks (7.2 miles)
• Tim Hortons (7.5 miles)
• Starbucks (7.6 miles)

Parks

• Flanders Park (4.3 miles)
• Rotary Park (4.6 miles)
• Plymouth Township Park (4.7 miles)
• Paul Revere Park (5.1 miles)
• Garden City Park (6.2 miles)
• Woodland Hills Nature Park (7 miles)
• Heritage Park (7.4 miles)