Lockwood of Genesee

Pros

• The staff at Lockwood of Genesee are extremely friendly and helpful, creating a welcoming atmosphere for residents.
• Visitors appreciated the well-kept grounds and clean facilities during their tours of Lockwood of Genesee.
• Many reviews highlighted positive experiences with the layout and spaciousness of the apartments at Lockwood.
• Residents enjoyed the family-like atmosphere of the community during their short stay at Lockwood.
• A new executive director has been recognized for making efforts to improve meal quality by promoting scratch cooking in the kitchen.
• American House was noted for its cleanliness, caring staff, and accommodating services provided to residents, such as transportation to doctor appointments.
• The community features various activities and amenities that contribute to a vibrant living environment for seniors.

Cons

• The facility lacks security, leading to thefts from residents.
• The staff is friendly but not well qualified, and there are frequent staff changes.
• The food quality has deteriorated since management changed, and many residents have expressed dissatisfaction with it.
• There is a lack of activities and community engagement, making the atmosphere feel lonely and uninviting.
• The apartment tours were unprepared or disorganized, with some units shown in disarray.
• Residents have reported issues with staff responsiveness to emergencies, requiring calls to 911 for medical assistance.
• The leasing process can be challenging when trying to break a lease, despite initial claims that it would be easy.
• Many former residents cite that the facility has become run down compared to its previous management under American House.

Review

The reviews of Lockwood of Genesee offer a mixed perspective on the facility, revealing both strengths and weaknesses that potential residents and their families should consider. A recurring theme among reviewers is the friendliness of the staff, who are often described as helpful, cheerful, and genuinely caring toward residents. Many visits highlighted how clean the building was and praised the beautiful grounds that are well-kept, creating an inviting atmosphere for prospective tenants. This friendly vibe, coupled with a good layout of rooms that include two-bedroom apartments with kitchens, dishwashers, and garbage disposals, made a strong impression on many visitors.

However, several concerns emerged in these reviews regarding security measures at Lockwood of Genesee. One reviewer expressed discontent over reported thefts and noted a lack of adequate security personnel or systems in place to protect residents and their belongings. The absence of 24/7 medical support has also been raised as an issue since it can lead to delays in responding to emergencies or resident needs. Comments indicated that while the facility markets itself as an assisted living community, it often falls short of providing actual assistance or monitoring that would typically be expected in such environments.

Food quality was another area where frustration surfaced consistently across multiple reviews. Many residents reported dissatisfaction with meals served at the facility. Complaints about food not being prepared fresh were common; one reviewer mentioned that their loved one had quit eating in the cafeteria altogether due to health issues potentially related to poor-quality meals. Although there is a new executive director attempting to improve this situation by pushing for scratch-made meals, sentiments from residents suggest that fundamental changes are still needed for meals to meet acceptable standards.

Despite these shortcomings, some reviewers maintained a positive outlook on their experiences at Lockwood of Genesee. One individual pointed out that even though their loved one only resided there briefly for two months, they felt welcomed by a family-like atmosphere within that community—something they found invaluable compared to other facilities explored during their search for independent living options. Such comments reinforce the notion that personal connections between staff and residents play a critical role in enhancing life within senior living spaces.

In contrast, there were negative observations regarding maintenance issues within the facility itself. Some tours revealed unkempt areas needing attention—like stained carpets—and signs indicating neglect may undermine perceptions about overall cleanliness and care provided by management. Furthermore, some visitors noted feelings of isolation during visits where hallways appeared deserted—a stark difference from what many prospective residents envision when searching for vibrant communities filled with engaging activities aimed at fostering social interaction.

While opinions regarding staff engagement vary — some praising them while others criticized frequent turnover rates — it is evident that more focus is needed on better staffing levels to ensure consistent resident care and adequate social programming offerings like games or movie nights with full amenities such as popcorn. Several family members expressed concern about ongoing administrative upheaval hindering stability in care services and overall satisfaction ratings coming down due largely from operational interruptions rather than issues with individual employees trying their best despite staffing shortages.

As for American House—a different entity sometimes mentioned alongside Lockwood—the feedback portrays it positively compared to its competitor’s challenges. Reviewers commend its spacious apartments equipped well enough for independent living purposes alongside organized activities catered specifically toward elderly individuals’ needs while stressing excellent staff efforts marked by genuine caring attitudes towards each resident's experience there too could serve as reassuring alternatives when evaluating options available locally today amidst rising costs posed throughout various facilities transitioning ownership frequently.

This part of Flint, Michigan, offers a variety of amenities and services that may be beneficial for senior living. The proximity to several physicians, including neurology specialists and kidney specialists, can provide easy access to medical care. There are also pharmacies nearby for convenient prescription pick-ups. In terms of dining options, there are familiar chains like Red Lobster and Cracker Barrel as well as fast-food options like McDonald's and Taco Bell. Additionally, there are several places of worship in the area for spiritual support. Nearby hospitals such as McLaren Health Care Corporation and Children's Hospital of Michigan provide peace of mind in case of medical emergencies. For leisure activities, there is a movie theater, parks for outdoor walks, cafes for socializing, and the Bishop International Airport for travel convenience. Overall, this area provides a mix of healthcare services, dining choices, religious support, entertainment options, and transportation access that can cater to the needs of seniors looking for a comfortable living environment in Flint.

Physicians

• Neurology Clinic (0.3 miles)
• Flushing Family Care (1.7 miles)
• Moore Julian MD (2.1 miles)
• Denny Martin DO (2.3 miles)
• Mid-Michigan Kidney and Hypertension Specialists, PC (2.8 miles)
• Advanced General and Oncological Surgery (2.9 miles)
• Chest and Sleep Medicine Consultants PLC (2.9 miles)

Restaurants

• Halo Burger (0.4 miles)
• Big John Steak & Onion (0.4 miles)
• Red Lobster (0.4 miles)
• Taco Bell (0.5 miles)
• Cracker Barrel (0.8 miles)
• McDonald's (0.9 miles)
• Liberty Family Dining (1.4 miles)

Places of Worship

• Trinity Baptist Church (2 miles)
• House of Prayer Missionary Baptist Church (2.8 miles)
• Holy Cross Lutheran Church (2.8 miles)
• St John Vianney Church (3.7 miles)
• St Robert Catholic Church (4 miles)

Pharmacies

• Walgreens (2 miles)
• Kroger Pharmacy (2.1 miles)
• Villa Linde Pharmacy (2.2 miles)
• Rite Aid (3.1 miles)
• Good Neighbor Pharmacy (3.2 miles)
• Diplomat Specialty Pharmacy (3.2 miles)
• Linden Pharmacy (3.2 miles)

Hospitals

• McLaren Health Care Corporation (2.1 miles)
• Children's Hospital of Michigan - Hurley Pediatric Surgery Clinic (3 miles)
• Select Specialty Hospital (3.6 miles)
• Da Vita (4.2 miles)
• Mclaren Partial Day Treatment Facility (4.3 miles)
• Ross Medical Education Center-Flint (5 miles)
• Reliant Renal Care (5.6 miles)

Theaters

• Rave Motion Pictures Flint West 14 (3.8 miles)

Parks

• Riverbank Park (4.1 miles)
• Flushing County Park (4.3 miles)

Cafes

• Biggby Coffee (4.9 miles)
• Cafe Rhema (5 miles)
• Panera Bread (5.5 miles)

Transportation

• Bishop International Airport (FNT) (6 miles)