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The Grand at Twin Lakes in Palatine, IL

The Grand at Twin Lakes is an independent living community in Palatine, IL.

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The Grand at Twin Lakes in Palatine, IL

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  • Interior

    A modern dining area with neutral tones and sleek furniture.
  • Outdoors

    A sunny outdoor dining area with tables and chairs next to a multi-story building.
  • Decor

    A modern dining room with a large table, surrounded by chairs and decorated with artwork and plants.
  • Living Room

    A modern open-space apartment with a kitchen, living area, and furniture.
  • Building

    Entrance of a modern hospital building under a clear blue sky.
  • Bedroom

    A bright bedroom with a view into an adjacent bathroom, featuring a dresser and mirror.
  • Windows

    A modern indoor swimming pool with natural light streaming through large windows.
  • Dining

    A spacious and modern dining room with neatly arranged tables and chairs, illuminated by stylish ceiling lights.
  • Landscaping

    A serene garden setting with a white pergola, wooden benches, and a paved pathway under a clear sky.
  • Kitchen

    A modern studio apartment with an integrated kitchen and bedroom area, featuring bright decor and cozy furnishings.
  • Lighting

    An elegant dining room with neatly arranged tables and chairs, featuring soft lighting and a spacious layout.
  • Seating Area

    A modern and spacious lobby featuring a grand piano with ample seating.
  • Bookshelves

    A modern library interior with comfortable seating and bookshelves.
  • Library

    Two people having a conversation in a library setting with bookshelves and comfortable seating.

920 E Northwest Hwy, Palatine, IL 60074

To contact a resident: (224) 338-1880

For more information about senior living options: (866) 208-4318

4.6 from 146 reviews
5 stars
114
4 stars
15
3 stars
7
2 stars
4
1 stars
6

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2021

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The Grand at Twin Lakes Costs & Pricing

The Grand at Twin Lakes offers competitive pricing for its residents, especially when compared to average costs in Lake County and the broader state of Illinois. For a studio apartment, residents can enjoy a monthly rate of $2,900, significantly lower than the average rates in Lake County at $4,770 and Illinois at $4,028. Similarly, the one-bedroom option at The Grand is priced at $3,500, which remains advantageous against Lake County's average of $4,157 and Illinois' typical cost of $3,527. This pricing structure reflects The Grand at Twin Lakes' commitment to providing quality living options that are both accessible and desirable within the local market.

Floor plansThe Grand at Twin LakesLake CountyIllinois
Studio$2,900$4,770$4,028
1 Bedroom$3,500$4,157$3,527

Overall Review of The Grand at Twin Lakes

common

Staff support is a major plus

Residents and families repeatedly describe staff as kind, helpful, and responsive.

Across many reviews, residents and families talk about staff members who are friendly, supportive, and easy to approach. Several reviewers mention that staff respond quickly when issues come up, and that they feel known by name. A few reviews also connect that day-to-day help to peace of mind for families and smoother moves into the community.

common

Activities and social life matter

The community’s activities and social calendar are a frequent part of residents’ routines.

Many reviews highlight a steady stream of activities—such as games, group events, and scheduled programming—along with opportunities to socialize with other residents. Some reviewers describe the community as feeling lively and hard to be bored, while others mention specific types of gatherings like happy hour and classes. A few negative comments also point to gaps in activity programming at certain times, which suggests consistency can vary.

caveat

Dining gets both praise and complaints

Dining is a mixed experience, with residents praising meals while others report service and quality issues.

Several reviews praise the food and mention that residents enjoy meals and regular dining experiences, including options like happy hour and special dietary accommodations. Other reviews are more critical, citing problems such as meal wait times, staff and kitchen turnover, and lower-quality food. There are also a couple of comments about menu changes happening at short notice or losing choices, which aligns with the broader split in dining feedback.

  • A sunny outdoor dining area with tables and chairs next to a multi-story building.
  • A modern dining area with neutral tones and sleek furniture.
  • A spacious and modern dining room with neatly arranged tables and chairs, illuminated by stylish ceiling lights.
differentiator

Care options support aging in place

Residents describe on-site care support that can help when needs increase.

While the community is positioned as independent living, multiple reviews mention that help is available as situations change—such as more assistance if needed, and added medical support on site. Some families specifically describe confidence that services could be accessed quickly when care needs arise. A few reviewers also caution to visit at different times and confirm how independent living looks day to day, since experiences may differ depending on who else is in the building at the time.

common

Pricing comes in well below local benchmarks

Pricing is positioned substantially below county and state benchmarks for both studio and one-bedroom units.

Pricing feedback in reviews isn’t unanimous, but the community’s rates are shown as below typical benchmarks for both studios and one-bedroom apartments. Some reviewers also explicitly called the overall cost a positive value, while others compared affordability against other options they toured. That combination suggests the pricing story is often favorable, even when residents’ experiences with food or staffing don’t fully match expectations.

common

Clean, bright spaces and amenities

Reviews commonly describe a clean, bright building with amenities that make day-to-day life easier.

Many reviewers mention cleanliness and bright, open spaces, along with features that make the community feel comfortable to move around in. Commonly cited amenities include the pool, movie theater, and a variety of indoor common areas. A few critical reviews cite deterioration over time or specific facility issues, but the overall tone from most comments is that the environment feels well kept and welcoming.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Independent Living Independent Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Full kitchen Full kitchen
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Hiking trails Hiking trails
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Outdoor common areas Outdoor common areas
  • Overnight guests Overnight guests
  • Party space Party space
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Swimming pool Swimming pool
  • Swimming pool / hot tub Swimming pool / hot tub
  • TV room TV room
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (10 miles away) Chicago O'Hare International (10 miles away)
  • Transportation & parking Transportation & parking

Care Services

  • Ambulatory care Ambulatory care
  • Companion care Companion care
  • Diabetic care Diabetic care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Medication management Medication management
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy

Dining

  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Cooking classes Cooking classes
  • Cooking club Cooking club
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Religious services Religious services
  • Stories Stories
  • Wii bowling Wii bowling
  • Wine tasting Wine tasting

Videos

Nearby Places of Interest

This area of Palatine, Illinois offers a convenient and diverse range of amenities for seniors looking to settle in the community. With several Walgreens pharmacies within a short distance, accessing medication and healthcare supplies is easily accessible. Places of worship such as St Thomas Of Villanova and St Hubert Church provide spiritual support and community engagement opportunities. Additionally, there are various dining options nearby including Mariano's Fresh Market and Olive Garden, ensuring seniors have a variety of choices for meals. Access to quality healthcare services is also readily available with Arlington Eye Physicians and NCH Northwest Community Hospital located in close proximity. Parks like Lake Arlington offer peaceful outdoor spaces for leisurely walks or relaxation, while theaters like AMC Streets of Woodfield 20 provide entertainment options for those looking to enjoy movies. Overall, this area provides a well-rounded environment with essential amenities for seniors considering senior living in Palatine.

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (4.1 miles)

Places of Worship

  • St Thomas Of Villanova (1 miles)
  • St Hubert Church (5.5 miles)
  • Willow Creek Community Church (5.9 miles)
  • St Francis de Sales Parish (7.2 miles)
  • Calvary Community Church (8.3 miles)

Restaurants

  • Photo's Hotdogs (1.2 miles)
  • Mariano's Fresh Market (1.4 miles)
  • Durty Nellies (1.7 miles)
  • McDonald's (2.1 miles)
  • Raising Cane's Chicken Fingers (2.2 miles)
  • McDonald's (2.4 miles)
  • Olive Garden (2.4 miles)

Cafes

  • Starbucks (2.5 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.9 miles)
  • Cafe Zupas (4.2 miles)
  • Starbucks (6.6 miles)

Physicians

  • Arlington Eye Physicians (2.7 miles)
  • Premier Eye Care & Surgery (4.1 miles)
  • Ferber, Stuart Nch Buffalo Grove Outpatient Care Center (4.9 miles)
  • Alexian Doctors Building 2 (7 miles)
  • Stuart Bergman-Bock MD - Northshore University Health Systems (7.4 miles)

Hospitals

  • NCH Northwest Community Hospital (2.8 miles)
  • Ascension Alexian Brothers - Behavioral Health Hospital (6.8 miles)
  • Alexian Brothers Women and Children's Hospital (7 miles)
  • St Alexius Medical Center (7.2 miles)

Parks

  • Lake Arlington (3.1 miles)
  • Ned Brown Preserve (3.5 miles)
  • Fabbrini Park (5.5 miles)
  • Olympic Park (5.5 miles)
  • Abrahamsen Park (6 miles)
  • Cuba Marsh Forest Preserve (6.6 miles)
  • Sheffield Park (6.8 miles)

Theaters

  • AMC Streets of Woodfield 20 (4.4 miles)
  • AMC South Barrington 24 (6.9 miles)
  • Regal Lincolnshire & Imax (7 miles)

Transportation

  • Metra (7.4 miles)

Frequently Asked Questions

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