Loch Haven Apartments

Pros

• The complex is well maintained and the apartments are spacious.
• The new manager is nice and makes an effort to help residents.
• Management does their best to keep the hallways clean, and maintenance mops daily.
• Some tenants report no problems after living there for a year.
• Eda was considered better than the current manager by some residents.

Cons

• The staff is incompetent, with zero professionalism, communication, or accountability.
• The new manager is unhelpful, rarely available, and failing to resolve issues like leaks.
• Maintenance problems persist (water leakage for weeks) and reporting issues gets no action.
• A mail key was lost and not replaced for a month after payment.
• The property is dirty and poorly maintained, with dirty hallways and roaches/mold in apartments.
• Advertising is misleading (pool and playground not open) and renovation claims are deceptive.
• Alleged discriminatory practices include forcing vaccination or eviction, harming families.
• The complex is noisy with thin walls, slow office response, and ineffective security; crime is high.

Review

The collection of reviews paints a complex, often contradictory picture of this rental community. On one hand, several residents acknowledge that the apartments themselves are spacious and the property is maintained in good physical condition. One reviewer notes that the units are "big inside" and that the place, in general, is kept up well. Another person even suggests that, prior to changes in management, the experience could be respectable, describing the apartments as a good find when they first moved in around July 2023 and praising a former manager named Eda for being better than what followed. Amid this surface-level appeal, however, there's a persistent undercurrent of dissatisfaction with how the site is run and how issues get handled.

The most frequent refrain centers on management and staff. A number of comments accuse the leasing office of incompetence, poor communication, and a lack of accountability. One review bluntly says the staff are "incompetent," with "zero level of professionalism." Another describes the new manager as "horrible," claiming she is frequently unavailable - from opening the office late (around 2 p.m.) to closing early (about 4 p.m.) - and overwhelmed by the workload created by what they call a "mess" and by "a lot of nasty people." In contrast, a different voice credits the new manager with genuine kindness and effort, but laments that she cannot do more because the property is in a state of disarray. There is also a sense that management has changed hands or strategies in ways that leave current tenants feeling misled or underserved, with some residents referring to the new owners as "rip offs."

Maintenance and safety concerns emerge as another major thread, occasionally overlapping with management criticism. Several reviews recount practical issues that have persisted for weeks, such as a water leak that has gone unfixed for two weeks despite tenants' warnings. The condition of the building's common areas is described in mixed terms: some say maintenance staff do their jobs by mopping hallways daily on weekdays, while others blame the tenants for messes and yet still complain about the overall cleanliness of shared spaces. In the apartments themselves, there are dire claims of mold and roaches, with one resident explicitly calling out mold "everywhere" and another lamenting a "bad roach issue." The laundry facilities are repeatedly noted as dirty or poorly managed, reinforcing a broader sentiment that essential services do not meet tenant expectations. The hallway and stairwell conditions are also a recurring grievance, with phrases like "pissy hallways/stairway" appearing in reviews.

The reviews also touch on policies and perceived safety concerns, sometimes in provocative ways. One vehement post accuses management of forcing tenants to be vaccinated or face eviction, claiming there are "zero opt outs" and labeling the policy as discriminatory. This represents an extreme view that adds tension to the conversation about how the property is governed. Other mentions emphasize security and crime in a troubling light, with references to high crime rates within the complex and security guards who, in the reviewer's view, "have been killed on the job" or simply sit idly by. These accounts contribute to a perception that the environment outside the apartments - across hallways, common areas, and entry points - feels unsafe or neglected.

Community dynamics within the property are described as a mixed bag. A recurring sentiment is that it is the behavior of some tenants, rather than management alone, that creates mess and noise problems. One review argues that "it's the tenants who does it" in terms of messy hallways, while another blames the overall environment on a climate of neglect and mismanagement. A number of reviewers point to a disconnect between what the owners or managers advertise - such as improvements, a pool, and a playground - and what exists in reality, accusing management of prioritizing upgrades meant to lure new tenants rather than addressing current tenants' ongoing problems. The sense of frustration is compounded by the belief that changes in leadership have not translated into real improvement for those already living there.

Taken together, these observations sketch a property with a paradoxical blend of potential and disappointment. On the positive side, the apartments themselves are repeatedly described as spacious and well-maintained inside, and there are occasional notes of considerate, helpful management. On the negative side, the consensus emphasizes inconsistent management performance, slow or evasive responses to maintenance issues, ongoing cleanliness and mold concerns, a problematic and sometimes accusatory policy landscape, and a general sense that what is promised to tenants by the company's leadership does not consistently materialize in day-to-day living. The most pessimistic voices urge potential renters to steer clear, warning that the combination of miscommunication, unresolved problems, and questionable policies makes the complex a risky choice.

For anyone considering moving in, the takeaway is that experiences here are highly variable and seem to depend largely on timing, staff assignments, and the current state of the property's infrastructure and policies. If you're drawn to the promise of large units and decent maintenance, you'll want to verify the present management team's responsiveness, inspect the condition of common areas and the unit itself, and ask pointed questions about maintenance timelines, pest control, and the status of amenities advertised by management. Conversely, if you're seeking a worry-free living environment with reliable, transparent communication and stable policies, these reviews suggest exercising caution and weighing the risk of recurring maintenance delays, inconsistent service, and the potential for broader community concerns before committing.

This part of Fort Lauderdale, Florida, offers convenient access to a variety of essential amenities for seniors. With multiple pharmacies within a few miles, accessing medications and healthcare supplies is made easy. Additionally, there are several reputable physicians and medical centers nearby for comprehensive healthcare needs. The area also boasts several parks for enjoying outdoor activities and staying active. In terms of dining options, there are various restaurants catering to different tastes, as well as cafes for socializing or enjoying a leisurely coffee break. For transportation, there are nearby stations for easy access to public transit options. Overall, this part of Fort Lauderdale provides a well-rounded environment with essential services and recreational opportunities for senior residents.

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (3.3 miles)

Physicians

• Pom MRI and Imaging Center (2.1 miles)
• Arnoldo Ghitis, MD (3.5 miles)
• Care Resource (4.5 miles)
• Miami Cancer Institute | Plantation (4.7 miles)
• Midland Medical Center (6 miles)
• Eye Centers Of South Florida (6.1 miles)
• Skin Institute (6.2 miles)

Parks

• Central Broward Regional Park (2.4 miles)
• Royal Palm Park (3.6 miles)
• Deicke Park (4.4 miles)
• Holiday Park (5.9 miles)
• Firefighters Park (6.6 miles)
• George English Park (7 miles)

Restaurants

• Subway (3.1 miles)
• McDonald's (3.7 miles)
• Chick-Fil-A (4.9 miles)
• Chipotle Mexican Grill (5 miles)
• Circus Bar (5 miles)
• Taco Bell (5.1 miles)
• Jesse's Xtreme Sports Bar (5.2 miles)

Hospitals

• University Hospital And Medical Center (3.8 miles)
• UM/Sylvester Clinics At Plantation (4.2 miles)

Cafes

• Habibi Hookah Lounge (4.8 miles)
• Starbucks (5.2 miles)

Transportation

• Cypress Creek Station (5.4 miles)
• Brightline (5.7 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (6.9 miles)

Places of Worship

• Coral Ridge Presbyterian Church (7.3 miles)