Residences at Creekside

Pros

• Creekside is described as a lovely, cheery, and welcoming place.
• The apartments are very nice for seniors.
• Residence apartments are very clean with nice patios.
• The buildings are well kept and clean, making it a nice place for a senior to find a home.
• Management is very helpful.
• Creekside is loved by residents and their families, with long-term residents expressing satisfaction.
• The reviewer loved Creekside and described the management as great.

Cons

• The income-qualification process used a fictitious scenario that overstated earnings.
• Tax returns and pay stubs were disregarded in favor of invented numbers.
• The process dragged on for two months with constant new hurdles.
• The reviewer withdrew after feeling manipulated and being offered a less desirable unit.
• A $300 deposit money order was mishandled and invalidated due to labeling, resulting in a nonrefundable loss.
• Staff allegedly misrepresented income to disqualify despite a clear tax return.
• The overall experience was mishandled and dishonest; they do not recommend renting from the company.
• A mold infestation and health hazards were reported, with concerns of elder neglect.

Review

Creekside Residences comes across in these accounts as a senior-focused community that many people find appealing on the surface - well-kept grounds, clean interiors, accessible patios, and management that can be helpful and friendly in the right moments. But beneath the polished exterior lies a broad spectrum of experiences, from genuinely positive on-site impressions to deeply frustrating interactions with management, particularly around how income is calculated for qualification, how deposits are handled, and how maintenance issues are addressed. Taken together, the reviews paint a picture of a place that can feel welcoming and comfortable for residents and visitors, while also leaving some prospective renters wary of the administrative process and ongoing maintenance challenges.

A recurring thread centers on how Creekside and its management handle income qualification. One reviewer explicitly rated the property poorly not for the unit or building itself, but because the income calculation used to qualify applicants seemed detached from reality. They described a process in which actual earnings - year-to-date income, tax returns, and pay stubs - were supplanted by a hypothetical scenario that projected dramatically higher income. In their words, the numbers were "made up," resulting in a qualification pathway that felt arbitrary rather than grounded in actual earnings. The reviewer noted that, despite a true, lower income, the process produced a situation where they were steered toward a more expensive unit or faced repeated, shifting criteria. The experience caused prolonged delays and ultimately led them to withdraw from the application, underscoring a fear that the income qualification system could be manipulated rather than transparently reflecting a renter's real finances. For another resident with a straightforward income source, there was still a sense of imperative caution: if the income calculation isn't tied to verifiable numbers, the process can become maddening and unreliable.

Beyond the income drama, a separate but connected thread concerns the deposit and the application workflow, especially when handled by a staff member identified in the accounts as Arnease Robinson. Several reviewers describe a deposit procedure that felt mishandled and non-refundable in practice. One account narrates being asked for a $300 money order, only to have the money order marked with "Creekside," which supposedly invalidated it and complicated refunds. The same reviewer reports that after passing a background check and seemingly qualifying, they were asked to redo the same information on a new form, including tax returns that had already been filed. When the applicant suggested a time limit and explained their own circumstances, they allege that the staff member challenged their eligibility, ultimately resulting in a denial based on misinterpreted figures - despite a tax return that showed otherwise. A common thread across these experiences is a warning to prospective tenants to withhold any deposit until the application has been formally approved and to approach the process with heightened skepticism about how, or whether, deposits and paperwork will translate into eligibility.

Serious concerns about safety and health add another layer of tension to the Creekside narrative. One account relays a vivid and alarming claim of a pervasive mold infestation within the complex, described as a full-blown infestation with Stachybotrys mold - the kind associated with dangerous mycotoxins. The person posting this claim identifies themselves as a certified building inspector who took samples and found highly toxic mold. They assert that management minimized the issue and labeled it as "not a big deal," linking the situation to broader concerns about elderly safety and neglect. The mention of state health oversight, with a reference to elderly abuse and neglect language from CDPHE, amplifies the severity of the claim and serves as a stark caution to would-be residents who might be evaluating Creekside based on the impression of a safe, well-maintained place. While mold-related claims are inherently serious and require independent verification, they appear prominently in the collective memory of these reviews and weigh heavily in any overall assessment of the complex.

Amid these controversies, there are consistently positive notes about the environment and the community. Several reviewers describe Creekside as a retirement-friendly place with well-kept buildings, clean interiors, and pleasant outdoor spaces. One visitor joined a community garden tour and found the atmosphere to be cheery and welcoming, with the inside equally inviting. Descriptions of the residences emphasize cleanliness, nice patios, and overall neatness that contribute to a sense of pride in the property. For many tenants and their families, the management team - when responsive and cooperative - receives praise for being helpful and professional, and there are even expressions of affection for specific staff members who contribute positively to residents' daily lives. Comments like "Management very helpful" and "Residence apartments very clean, nice patios" reflect a recurring sentiment that, when the management relationship is smooth, Creekside can be a comfortable home for seniors.

Other remarks celebrate the social and community aspects, painting Creekside as a place with a strong sense of community and supportive services. The phrase "great management" appears in multiple reviews, sometimes paired with enthusiastic statements about the broader area, such as the sentiment that Metro West is "a gift to seniors." There are accounts of residents or their families speaking highly of the experience of living there, including references to HVAC maintenance and other on-site services that seem to contribute to resident comfort. In short, for every stubborn complaint about application hurdles or health concerns, there are parallel notes of satisfaction with the staff, the supportive environment, and the tangible upkeep of the grounds and facilities.

Parking and accessibility emerge as practical, day-to-day concerns that can shape the overall experience. A number of reviews mention increasing difficulty in securing parking for visitors, with a particular emphasis on larger vehicles such as SUVs or trucks. This is framed as part of a broader pattern of changes that some residents feel have made visiting or managing day-to-day life around Creekside more challenging. Combined with earlier stories about the administrative process and maintenance, these parking issues contribute to a sense that Creekside is a favorable place in many respects but not immune to logistical friction that can affect how easy it is to enjoy or manage daily life there.

Overall, Creekside Residences presents a multifaceted picture. On one hand, the property and its grounds - along with some staff members and the overall senior-environment design - are repeatedly praised for cleanliness, order, and a welcoming feel. On the other hand, the experiences described around income qualification, deposit handling, and especially health concerns like mold create a sense of fragility in the resident experience. For prospective tenants or families evaluating Creekside, the chorus suggests proceeding with careful, proactive steps: verify how income is calculated and proven, secure a clear and fair deposit policy before submitting any money, inspect the building for maintenance issues, and ask pointed questions about health and safety standards, including mold remediation practices. In the right hands and under transparent procedures, Creekside can be a pleasant, well-maintained home for seniors; in other circumstances, the experience can feel uncertain or frustrating due to administrative and maintenance gaps.

This area of Lakewood, Colorado offers a convenient and diverse range of amenities for senior living. With multiple cafes such as Dutch Bros Coffee and Starbucks nearby, residents can enjoy a variety of dining options in the neighborhood. The proximity to parks like Citizens Park and Sloan's Lake Park provides opportunities for outdoor recreation and leisurely strolls. Additionally, there are several healthcare options in the area, including Rocky Mountain Primary Care and Kaiser Permanente Lakewood Medical Offices, ensuring easy access to medical services. Pharmacies like Walgreens and CVS Pharmacy are also conveniently located for prescription needs. For entertainment, seniors can visit Alamo Drafthouse Denver or Regal UA Denver Pavilions 4DX & RPX theaters. Overall, this neighborhood offers a mix of amenities that cater to the needs and preferences of seniors looking for a comfortable and vibrant community to call home.

Cafes

• Dutch Bros Coffee (0.3 miles)
• The Bardo Coffee House (1.7 miles)
• Starbucks (2.7 miles)
• The Radiator (3.8 miles)
• Dutch Bros Coffee (3.9 miles)
• Huckleberry Roasters (4 miles)
• Crema Coffee House (4.9 miles)

Physicians

• Native Roots Dispensary (0.7 miles)
• Rocky Mountain Primary Care (1.2 miles)
• Cornerstone Orthopaedics & Sports Medicine (1.8 miles)
• Kids First Pediatrics (1.9 miles)
• SCL Health Heart & Vascular Institute - Wheat Ridge (1.9 miles)
• Dr Bassow (2 miles)
• Kaiser Permanente Lakewood Medical Offices (2.5 miles)

Parks

• Citizens Park (0.9 miles)
• Sloan's Lake Park (1 miles)
• Panorama Park (1.5 miles)
• Crown Hill Open Space Park (1.8 miles)
• César Chávez Park (2.4 miles)
• Berkeley Park (2.6 miles)
• Fairmount Park (2.7 miles)

Pharmacies

• Walgreens (1 miles)
• Grifols (1.4 miles)
• Lutheran Outpatient Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.3 miles)

Theaters

• Alamo Drafthouse Denver (1.5 miles)
• Regal UA Denver Pavilions 4DX & RPX (4.3 miles)

Restaurants

• Clancy's Irish Pub (1.7 miles)
• McDonald's (2.1 miles)
• In-N-Out Burger (2.2 miles)
• The Pasty Republic (2.5 miles)
• Tstreet Roadhouse (2.5 miles)
• BookBar (2.6 miles)
• Domino's Pizza (3.1 miles)

Hospitals

• Scl Health - Front Range (1.9 miles)
• Exempla Lutheran Medical Center (1.9 miles)
• St Anthonys Medical Plaza 2 (3.7 miles)
• Webb Center for Primary Care (4.4 miles)

Places of Worship

• Wat Buddhawararam (3.4 miles)