Redlands Oasis Garden Apt

Pros

• The community layout is perfect for kids.
• The property has two pools.
• The manager Jessica is always available and is super friendly, courteous, and respectful.
• Jessica does an excellent job and is professional.
• She has helped get repairs done and even installed brighter lights for safety.
• The apartment complex is still nice to live in.
• The grounds are green and clean, and management is helpful.
• Guests feel welcome when visiting.

Cons

• The complex is not well maintained and damages around the apartments are neglected.
• Gate knobs are missing and the remote gate has been down for months, making break-ins easy.
• Roaches are present in every apartment.
• The manager is rude, disrespectful, and dishonest.
• The gate has been broken since November and cars have been broken into.
• Children are discouraged from playing outside because the manager says they are too loud.
• Apartments are falling apart; carpet is nasty; many units have non-working features and repairs are not made or answered.
• Rent has been raised unexpectedly.
• Corporate bureaucracy slows repairs.

Review

The complex comes across in these accounts as a place with a strong sense of community and family-friendly design. Several reviewers highlight the layout as being especially supportive for kids, noting features like two pools and well-planned common areas. For many former and current residents, the property feels like a home that offered a lot of conveniences and a welcoming atmosphere, even decades after some first memories were formed here. The repeated emphasis on a pleasant, family-oriented environment creates a thread of nostalgia that runs through the impressions of people who lived there for many years or visited as guests.

A consistent high point across the reviews is the manager, Jessica. Multiple residents describe her as accessible, friendly, courteous, and professional, crediting her with making a meaningful positive impact on daily life at the property. One reviewer says Jessica was "always available," another notes that she did an excellent job and was particularly proactive about repairs, even while she had to navigate approvals from a corporate office. Several accounts praise her for practical improvements - such as installing brighter lights inside and outside to enhance safety - an effort that allowed residents to feel safer walking around at night. Across the board, Jessica is painted as a standout figure who put residents first and kept communication open.

The lengthy tenures of some residents underscore the sense that, despite organizational hurdles, Jessica's leadership mattered. One person mentions living there for almost 14 years and reiterates that Jessica does an excellent job, highlighting the tension between her hands-on approach and the slower processes that require corporate sign-off. The sentiment is that the complex remains nice to live in largely because she keeps things moving and maintains a professional standard in her management style. Another resident who stayed for nine months still paints a bright picture of a "green and clean" environment, with Jessica singled out as especially friendly and helpful, suggesting that her influence extends beyond mere maintenance to fostering a welcoming community feel.

There are voices from guests and short-term visitors who also left positive remarks about the impression of the place. A guest visiting a friend found the complex beautiful and clean and noted a manager who was polite and welcoming, reinforcing the idea that the management team can create a favorable first impression even for people who are not residents. This reinforces the legitimacy of the property's otherwise strong sense of quality and care when Jessica or other property staff are present and attentive.

Yet the picture is far from uniformly rosy. A number of reviews raise serious concerns about maintenance responsiveness and security. Several comments point to gate issues and other security lapses - missing gate knobs, a broken remote gate left down for months, and a sense that the gates are not reliably kept up or secured. One reviewer explicitly warns prospective renters that despite assurances of an all-gated community, the property has not kept up with gate maintenance, creating opportunities for break-ins and other safety risks. These remarks contribute to a broader sense that, outside the direct attention of Jessica, maintenance and security can be neglected or inconsistent.

In addition to gate and security concerns, there are complaints about the condition of the apartments themselves and pest issues. A reviewer asks whether the place has changed for the better and notes roaches in every apartment, signaling ongoing pest problems that undermine the comfort of living there. Other residents describe rude or unhelpful staff, a lack of responsiveness to repair requests, and carpeting that is dirty or in poor condition, with some feeling that repairs are not prioritized or completed. One account even characterizes the staff as lazy about fixing problems and untruthful, which adds a sharp edge to the perception of management quality beyond Jessica's influence.

Despite the harsh critiques, the collection of reviews also includes a sense of history and memory. One former resident recalls good times from the early 90s, suggesting the property has long been a part of people's lives and memories. This nostalgic element contrasts with the more pragmatic complaints about repairs, roaches, and security, illustrating a layered experience: for some, the community remains a cherished place, but for others, structural and administrative shortcomings erode daily satisfaction.

Overall, the place emerges as a mixed portrait of a community with undeniable strengths and clear vulnerabilities. Jessica is repeatedly identified as a keystone figure - professional, approachable, and effective at getting things done within the constraints of corporate approvals and maintenance backlogs. Her leadership seems to have left a lasting positive impression on many residents. However, beyond her influence, concerns about gate maintenance, security, pest control, and general responsiveness to repairs persist, coloring many residents' perceptions of the complex as a whole. For potential renters or long-time residents weighing their options, the contrast between effective, supportive management and the gaps in upkeep and safety presents a nuanced decision: a place with real community charm and a standout manager, but with notable areas where maintenance and policy lag behind resident expectations.

This part of Redlands, California offers a variety of amenities and services that may appeal to seniors looking for a comfortable and convenient living environment. With several pharmacies located within close proximity, accessing necessary medications and healthcare supplies is easily accessible. Additionally, there are multiple places of worship nearby for those seeking spiritual fulfillment. A selection of cafes and restaurants provide options for dining out or grabbing a quick meal. Various physicians and medical facilities are also situated in the area, ensuring quality healthcare services are readily available. For entertainment, there are theaters and parks within a short distance for leisurely activities. The presence of hospitals in the vicinity offers peace of mind knowing that emergency medical care is easily accessible if needed. Overall, this part of Redlands provides a well-rounded community with essential resources for seniors looking to reside in the area.

Pharmacies

• ABC Pharmacy (0.7 miles)
• Walgreens (1.2 miles)
• Lopez, Kristina - Beaver Medical Group (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.7 miles)
• Ascend Pharmaceuticals (3.3 miles)

Places of Worship

• The Labyrinth At Memorial Chapel. University Of Redlands (0.7 miles)
• The River Christian Reformed Church (0.9 miles)
• Trinity Church (1.3 miles)
• Packinghouse Church (3.4 miles)
• Crosswalk Church (4.7 miles)
• National Association of Seventh Day Adventist Dentists (6.1 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1 miles)
• Starbucks (1 miles)
• The Coffee Bean and Tea Leaf (1.4 miles)
• Starbucks (1.4 miles)
• Stell Coffee & Tea Company (2.9 miles)
• Starbucks (3 miles)

Restaurants

• McDonald's (1 miles)
• Eating Room (1.3 miles)
• Aroi Mak Mak (1.4 miles)
• McDonald's (1.4 miles)
• September’s Taproom & Eatery (1.5 miles)
• Taco Bell (2.5 miles)
• Chick-Fil-A (2.8 miles)

Physicians

• Jamron Neil D MD (1.3 miles)
• Beaver Medical Group (1.3 miles)
• Mountain Vista Optical (1.3 miles)
• West Dermatology Redlands (1.3 miles)
• Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (1.4 miles)
• Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.7 miles)
• In Your Best Interest Medical Clinic (2.4 miles)

Theaters

• Studio Movie Grill (1.5 miles)
• Mountain Grove 16 (3 miles)

Parks

• Brookside Park (3 miles)
• Leonard Bailey Park (4.2 miles)
• Avenue I Park (6.7 miles)

Hospitals

• Loma Linda Ambulatory Care Center (4.4 miles)
• Mountain View Surgery Center (4.5 miles)
• Jerry L Pettis Memorial (5.3 miles)