Golden Village

Pros

• Shelby was a great manager at first.
• The maintenance team, Jorge and Alberto, are the best.
• They keep this place looking great.
• They handle maintenance issues promptly.

Cons

• The office manager lets the kids in the complex do whatever and scream past 10pm.
• She lets kids ride scooters and bikes across the sidewalks, nearly crashing into neighbors.
• The kids have no supervision.
• The office manager also lets certain people break rules but not others.
• The office running the complex seems shady.
• Shelby has become incredibly rude and entitled and is allegedly breaking California laws in her position.
• She was a great manager at first, but she has let it go to her head.
• Her response to anyone who challenges her is "move."
• The management company AWI lacks integrity and should be forced to change their name.
• There is no integrity when dealing with AWI.

Review

Residents of a rental complex managed by AWI say the situation has deteriorated markedly since Shelby took over as the office manager. What began as a well-run environment has, in their view, devolved into a less professional and more chaotic atmosphere. The early impression of Shelby as a capable manager has given way to a description of someone who is rude, entitled, and at times dismissive of residents' concerns. The overall tone of the reviews suggests a sense that leadership has shifted from supportive to self-important, with a noticeable drop in the quality of day-to-day management.

In these accounts, Shelby's behavior is singled out as a major problem. She is described as incredibly rude and as having let her confidence and authority go to her head. The reviews emphasize that she responds to anyone who challenges her with a curt directive to "move," signaling a low tolerance for pushback and a willingness to push residents aside rather than engage in constructive dialogue. This change in demeanor is portrayed as a departure from how she was perceived early on, when she was allegedly a good manager.

Compounding the leadership concerns is a broader dissatisfaction with the management company itself, AWI (Always With Integrity). The writers express disappointment that the company, which earned its name on the premise of integrity, now seems to fall short in residents' eyes. They go so far as to suggest the company should reconsider its branding, arguing that there is little integrity in the way management decisions are being handled. The sentiment conveyed is one of friction between residents and the management structure, with a sense that accountability is lacking.

Amid the character assessments and concerns about policy enforcement, the maintenance team stands out in a positive light. Jorge and Alberto are singled out as the best part of the property's upkeep. Residents praise their competence and responsiveness, noting that they keep the grounds looking good and address maintenance issues promptly. Their consistently solid performance serves as a counterpoint to the criticism directed at Shelby and the overarching management framework, offering a bright spot in an otherwise troubled environment.

Safety and daily living conditions are another major thread in the reviews. The renters claim that children in the complex are left unsupervised and are allowed to behave in ways that disrupt the community. They describe kids screaming well past 10 pm, creating noise that many find intolerable. In addition, there are complaints about children riding escooters and bikes across sidewalks, occasionally nearly colliding with neighbors. The lack of supervision, coupled with the late noise and traffic risks, paints a picture of a setting where resident safety and peace are not adequately prioritized.

Finally, the reviews touch on perceived fairness and rule enforcement. According to the writers, some people are allowed to break rules while others are held to stricter standards, contributing to a sense of inconsistency and favoritism within the complex. The office - already described as shady by some - appears to be the source of ongoing frustration about how rules are applied and who is held accountable. Taken together, the critiques present a portrait of a community grappling with ineffective leadership, uneven rule enforcement, and a management company that is not meeting residents' expectations, even as the maintenance crew earns their praise.

Parks

• Rolling Hills Park (7.5 miles)
• Lindhurst Memorial Park (11.6 miles)
• John L. Sullivan Park (13.9 miles)
• Veteran's Memorial Park (14.8 miles)
• McBean Memorial Park (15.4 miles)
• Robert L Doyle Park (15.9 miles)
• H. C. Elliott Park (16.3 miles)

Pharmacies

• Walgreens (7.7 miles)
• Rite Aid (13.3 miles)
• Peach Tree Pharmacy (14.5 miles)
• Walgreens (14.6 miles)
• CVS Pharmacy (15 miles)
• Walgreens (15.3 miles)
• Mission Pharmacy Services (15.4 miles)

Restaurants

• Hard Rock Cafe (10.2 miles)
• Sanji Rasoi (11.5 miles)
• Duke's Diner (12.9 miles)
• In-N-Out Burger (14.6 miles)
• Mom's Diner (14.7 miles)
• Wing Street (14.9 miles)
• Casa Ramos (14.9 miles)

Places of Worship

• Iglesia Pentecostal Cristo Vive (12.4 miles)
• Christ Has Risen Ministries (14 miles)
• Linda Church of Christ (14.3 miles)
• Crossroads Community Church (15.7 miles)
• Center for Spiritual Living Yuba-Sutter (15.7 miles)
• Southern Baptist Convention (15.8 miles)
• Iglesia Monte De Dios (15.8 miles)

Physicians

• Lindhurst Family Health Center (13 miles)
• California Ambulatory Surgery Associates (14 miles)
• Lincoln Professional Center (14.4 miles)
• Lincoln Internal Medicine (15.1 miles)
• Ho, Hung Uc Davis Medical Group Rocklin (15.5 miles)
• Sutter North Occupational Health (15.5 miles)
• Iman Y. Kahwaji, MD (15.5 miles)

Cafes

• Starbucks (13.4 miles)
• Starbucks (15.4 miles)

Transportation

• TSA Security - Terminal B (14.8 miles)
• Hertz Rent A Car (15 miles)
• Sacramento International Airport (SMF) (15 miles)
• Terminal A (15 miles)
• Baggage Claim (15 miles)
• Delta Air Lines (15 miles)
• Southwest Airlines (15.1 miles)

Hospitals

• Sutter Health Care Center (15.4 miles)
• Sutter Surgical Hospital North Valley (15.5 miles)
• Rideout Memorial Hospital (15.8 miles)
• Rideout Memorial Hospital (15.9 miles)
• Rideout Emergency (15.9 miles)
• DaVita Marysville Dialysis Center (16.3 miles)

Theaters

• Cinemark Yuba City (15.6 miles)