2100 West Sunset Drive, Riverton, WY 82501
For more information about senior living options: (844) 490-3973
The doctor and the nurse were awesome. The staff were friendly and professional throughout the procedure. The MRI staff were very nice and gentle, putting patients at ease. The care team was extremely diligent, kind, and committed to care. The Riverton hospital staff showed genuine human decency and helped find answers. All staff were professional, compassionate, efficient, and knowledgeable. The mammogram technician was efficient and compassionate. The check-in process was fast and easy, and the staff were friendly and informative. Dr Rao was amazing and demonstrated commitment and care for the patient. The nurses were amazing, friendly, and caring. The doctors and nurses in the emergency department were excellent in knowledge and care. The staff saved my son's life.
The reviewer found the evening reception's tone condescending and would think twice about returning to Sage West. The emergency room's bedside manner was horrifying. Sage West's billing system was described as horrible, with bills arriving months later and estimates far off. The ER wait times were excessively long, with patients waiting hours to be seen. The hospital was labeled a poor place with rude, unprofessional staff and a lack of compassion. A reviewer reported a nurse refused a restroom and bedpan, with other nurses being rude and pain meds not provided when needed. Charity care applications were mishandled, with forms lost and slow responses. The waiting room and ER environment were dirty and unsanitary, with strong odors. Billing personnel were unprofessional and dismissive when explaining charges.This Riverton campus of SageWest Health Care is best suited for seniors and their families who need reliable acute-care access, solid diagnostic imaging, and attentive clinical care when emergencies or urgent conditions arise. It rewards those who can tolerate a mix of experiences in customer service and billing while prioritizing what happens inside the exam rooms and procedure suites. Explicitly, families who prize experienced physicians, responsive imaging teams, and decisive medical action will find value here. Those who demand consistently flawless bedside manner, uniformly timely triage, and transparent, predictable billing should consider alternatives such as Thermopolis or Casper, or Lander for certain specialties.
On the upside, the strongest draw is clinical competence when the right team is engaged. Several reviews praise doctors who listen, diagnose accurately, and follow through with timely tests and consultations. The imaging department stands out for careful, compassionate care - from MRI technicians to radiology staff - who help patients feel at ease during potentially anxious tests. Nursing and hospital teams frequently receive praise for their dedication, with stories of regular check-ins and purposeful, patient-centered support that can turn a stressful visit toward a sense of reassurance. In moments of crisis, staff readiness and medical skill can translate into meaningful outcomes.
Yet the experience is deeply uneven and the drawbacks are consequential. Billing and cost transparency appear to be a persistent pain point, with multiple reviewers reporting unexpected charges, large up-front estimates, and billing disputes that drag on for months. Waiting times can be substantial, especially in the ER, where triage delays, long room waits, and reports of rushed or inattentive interactions have framed some visits as frustrating or dehumanizing. Sanitation and comfort in the waiting areas have also been criticized, underscoring a gap between clinical capability and the patient-adjacent environment that can magnify stress during already difficult moments. These persistent issues color overall impressions and erode trust.
Despite the cons, the core pros offset some of the negative experiences when the care team coalesces around a patient's need. When physicians and nurses align with clear communication, demonstrate empathy, and deliver decisive management, the hospital's strengths become unmistakable. Positive anecdotes include prompt admissions, efficient coordination of imaging or procedures, and thoughtful bedside care that leaves families grateful for the clinicians who listened, explained, and acted. In those cases, the value delivered - diagnostic clarity, timely interventions, and the reassurance of competent hands - often outweighs the friction encountered with billing or occasional delays.
That dynamic creates a practical playbook for families deciding whether to use SageWest Riverton or to pursue alternatives. Prepare to advocate for costs and discharge plans up front: request itemized estimates, confirm what is and isn't covered, and insist on a clear explanation of any out-of-pocket responsibilities. Designate a trusted family member or friend to participate in discussions and triage decisions, and consider requesting a patient navigator or social worker to help coordinate tests, transfer needs, and follow-up appointments. When time is of the essence, having a plan to compare with nearby options - Casper, Thermopolis, or Lander - helps prevent being boxed into a single, unpredictable experience.
The bottom line is clear: SageWest Riverton lies on a practical fault line between technical excellence and experiential inconsistency. For seniors who need robust medical management, quick access to imaging, and clinicians who can deliver reliable, attentive care, it remains a credible option - especially when the care team is at its best. For families whose priorities include a consistently warm bedside manner, transparent pricing, and a uniformly efficient ER experience, this campus may require a more cautious approach or a fallback to nearby facilities with steadier performance. In the right circumstances, SageWest can be a life-saving choice; in others, it warrants careful comparison and deliberate selection.
146 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sagewest Health Care is an exceptional assisted living community located in Riverton, WY, offering top-quality care services in a comfortable and welcoming environment. Our skilled nursing facility provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers.
At Sagewest Health Care, we prioritize the well-being and satisfaction of our residents. We offer a wide range of amenities to ensure their comfort and enjoyment. Our community features a beauty salon, where residents can pamper themselves and feel their best. Residents can enjoy their favorite TV shows or movies with cable or satellite TV in their private rooms. Community-operated transportation is available for outings and appointments. For those who like to stay connected, we provide a computer center and Wi-Fi/high-speed internet access.
Our dining room offers restaurant-style dining, serving delicious meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that each resident's nutritional needs are met. Additionally, housekeeping services are provided for a clean and tidy living space.
Residents at Sagewest Health Care have access to various recreational spaces within our community. They can exercise and stay active in our fitness room or enjoy games with friends in our gaming room. Our outdoor space provides a serene garden area where residents can relax and enjoy nature. A small library is also available for those who love reading.
We understand the importance of social engagement and encourage residents to participate in scheduled daily activities as well as resident-run activities. Fitness programs help promote physical well-being, while planned day trips offer exciting opportunities for exploration outside the community.
Sagewest Health Care also takes into consideration the convenience of its location. There are two cafes nearby where residents can grab a cup of coffee or meet friends for a chat. Two parks provide beautiful natural surroundings for leisurely walks or picnics with loved ones. A pharmacy nearby ensures easy access to medications, while multiple physicians cater to residents' medical needs. Various restaurants offer diverse dining options, and transportation services are available for added convenience. Residents can find solace and connection at nearby places of worship, and in case of emergencies, three hospitals are within close proximity.
At Sagewest Health Care, our priority is to provide exceptional care and support to our residents while maintaining their independence and dignity. We strive to create a warm and nurturing environment where residents can thrive physically, socially, and emotionally.
Sagewest Health Care is located at 2100 West Sunset Drive, Riverton, WY 82501 in Fremont County, Wyoming
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