Legacy Living And Rehabilitation Center
Save1000 South Douglas Highway, Gillette, WY 82716
For more information about senior living options: (844) 490-3973
There are several alarming experiences shared about Legacy in Casper, contrasted sharply with a facility that many feel manages patient care far more reliably. Taken together, the stories paint a picture of a hospital environment where safety, clear communication, and timely medical attention can be seriously inconsistent. The most enduring impression is that, despite the building's beauty, the level of care and oversight fails to meet the basic expectations families have when their loved ones are vulnerable.
One account centers on a father with dementia who was a patient at Legacy. According to the family, there was a frightening lapse in safety when he wandered outside in the middle of the night - around 1 a.m. - and could not remember the code to re-enter because of his dementia. The family believes there were not staff members who were adequately trained to manage dementia-related wandering, and the result was a hazardous situation that left the father exposed and frightened. Fortunately, he ended up safe with his daughter, but the episode left a strong impression: the family is convinced that the facility is not prepared to protect residents with dementia, and they vow that their father will never return to that institution.
Another disappointed account concerns a husband who stayed at Legacy for several days. While the family notes that the nurses were kind, they say the therapy needed for his rehabilitation was not delivered effectively. A persistent issue highlighted is the ongoing staff shortage, with a noticeable lack of personnel on weekends and a sense that residents are not kept informed about their daily schedules. The most troubling incident involves a therapist named Page who allegedly left the husband unattended on an exercise machine. The machine reportedly pulled on him with such force that he could not turn it off on his own, leading to a hernia that will require surgery. The patient reportedly informed a nurse about the problem, but the response was that she was not touching the machine and nothing was done at the time. This sequence of events leaves the family with serious concerns about the adequacy of supervision during therapy and the speed with which urgent issues are escalated to medical care.
The consequences of these concerns extend beyond the immediate incident. The husband, now 86, faces ongoing consequences: a hernia near the groin that was likely preventable with timely intervention, and a pain-management situation that deteriorated because medications were not regulated promptly. The family describes a period when the patient was in pain but there were few nurses available to assess his pain or administer necessary medications. The lack of timely medical oversight, exacerbated by staffing gaps, is framed as a systemic issue rather than an isolated error.
In stark contrast to the experience at Legacy, one portion of these accounts contrasts Legacy with Elkhorn in Casper, suggesting that Elkhorn provides a higher level of medical oversight. The reviewer notes that Elkhorn has two doctors who check in every morning, individually review each patient, and assess whether they need anything at all. This level of daily, visible medical attention is presented as a crucial difference that translates into better safety and responsiveness for residents. The implication is that the care at Elkhorn is more predictable and more attuned to the needs of aging patients who require ongoing therapy and medical monitoring.
The overarching sentiment from these accounts is one of disappointment tempered by warnings to other families. The Legacy facility is described as aesthetically impressive, with architecture and interior design that can be falsely reassuring. Yet the reviewers insist that looks can be deceiving: the care in practice does not meet the standards expected for dementia patients or elderly residents with complex rehabilitation needs. The criticisms go beyond a single incident; they point to chronic issues with leadership and supervision, staffing levels, timely intervention, and the coordination of therapy and medical care. The final verdict is blunt: Legacy, as described by these families, does not meet their expectations for safety, competency, or compassion.
Taken together, the reviews urge prospective families to be vigilant and to seek facilities with demonstrable, hands-on medical oversight and well-staffed therapy and nursing teams. They emphasize the importance of dementia-trained staff, robust weekend coverage, clear communication of daily schedules, and prompt response to patient pain and urgent medical concerns. While the Legacy building may be impressive to look at, the experiences recounted here strongly suggest that significant changes are needed in leadership, staffing, and clinical practice before they can earn the trust of families who must entrust their loved ones to such a facility. The contrast with Elkhorn reinforces the message that a facility's reputation for safety and attentiveness rests on daily, comprehensive medical oversight and responsive care, not on appearances alone.
Legacy Living And Rehabilitation Center in Gillette, WY offers a welcoming and comfortable environment for seniors in need of skilled nursing care. Our facility is equipped with a range of amenities to ensure residents feel at home and receive the support they require.
Our beauty salon allows residents to pamper themselves and maintain their personal appearance. We provide cable or satellite TV for entertainment, as well as community-operated transportation for easy access to nearby amenities and services. Our computer center allows residents to stay connected with loved ones, while our dining room offers restaurant-style dining experiences.
For physical fitness, we have a fully furnished fitness room where residents can engage in exercise activities tailored to their abilities. Our gaming room provides opportunities for social engagement through various games and activities. Outside, our beautiful garden provides a peaceful space for relaxation and enjoying nature.
Our housekeeping services ensure that living spaces are kept clean and tidy at all times. Each resident has access to private bathrooms for comfort and privacy. Our small library offers reading materials for intellectual stimulation, while telephone services keep residents connected with friends and family.
Additionally, our wellness center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for individuals on diabetes diets or with special dietary restrictions. Medication management is provided to ensure residents' health needs are met.
Transportation arrangements are made for residents who require off-site appointments or outings. Our dining options accommodate special dietary restrictions to ensure everyone receives proper nutrition.
We understand the importance of engaging in meaningful activities, which is why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents can enjoy nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals all within close proximity to our facility.
At Legacy Living And Rehabilitation Center in Gillette, WY, we prioritize the care and well-being of each resident while providing a warm and inclusive community environment.
Legacy Living And Rehabilitation Center is located at 1000 South Douglas Highway, Gillette, WY 82716 in Campbell County, Wyoming
Legacy Living And Rehabilitation Center on seniors.fyi includes 7 photos including images showing interior, lobby, dining, lighting, bedroom, hospital bed, outdoors, and more.
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