Shepherd Of The Valley Rehabilitation And Wellness in Casper, WY

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Shepherd Of The Valley Rehabilitation And Wellness Shepherd Of The Valley Rehabilitation And Wellness Shepherd Of The Valley Rehabilitation And Wellness

Shepherd Of The Valley Rehabilitation And Wellness in Casper, WY

Shepherd Of The Valley Rehabilitation And Wellness is an assisted living community in Casper, WY.

Information last verified:

60 Magnolia Street, Casper, WY 82604

For more information about senior living options: (866) 208-4318

3.3 from 34 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
1
1 stars
13

Overall Review of Shepherd Of The Valley Rehabilitation And Wellness

caveat 10 reviews mention this

Staffing gaps and neglect concerns

Some residents and families describe the facility as understaffed and sometimes unresponsive to basic needs.

Several reviews describe a short-staffed feel that leads to neglected routines like showers, wound care, and timely help. Other reviewers compare the experience to being confined, and multiple comments criticize how interactions and requests are handled. A few reviews also describe problems around pain control and medication timing, especially when residents need help right away.

caveat 3 reviews mention this

Communication and follow-through issues

Residents and families report limited communication about care and placement changes.

Some reviewers say there was little communication between the office, floor staff, and family during the stay. Others describe not receiving updates about evaluations or placement changes after a move to a different type of unit. There are also complaints about the facility not answering phones and not addressing call lights.

caveat 4 reviews mention this

Rehab care is mixed

Therapy experiences vary, with some families praising therapists while others say therapy or pain support was stopped too soon.

A few reviews highlight standout therapy moments, including praise for an occupational therapist and overall care during recovery. Other reviewers describe physical therapy being cut off, even when they felt it was still needed. There are also complaints about pain medication not being given as ordered, which connects to concerns about how comfort and treatment plans are followed.

caveat 2 reviews mention this

Food quality comes up

Food is described positively by some residents, but others say meals are not edible or gross.

One review says the food is good, while another calls the food gross and not edible most of the time. This contrast suggests dining satisfaction isn’t consistent across residents and stays. The community also offers restaurant-style dining, which may be part of why dining is mentioned both ways.

common 11 reviews mention this

Caring staff and volunteers stand out

Many reviewers say the staff and volunteers are kind and genuinely care about residents.

A number of reviews describe friendly, kind, and efficient staff who make families feel at home and supported. Several comments specifically say the staff and volunteers care deeply about residents, giving examples of gentle assistance and personal touches. Even among critical reviews, some mention that individual caretakers were the only positive part of the experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 192 resident community capacity 192 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Natrona County International (7 miles away) Natrona County International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • 307 River Sports (0.7 miles)
  • Armor's Silver Fox Restaurant & Lounge (1 miles)
  • Burger King (1.5 miles)
  • McDonald's (1.6 miles)
  • J's Pub & Grill (1.7 miles)
  • Pancho's Mexican Food (1.7 miles)
  • Fuzzy's Taco Shop (1.8 miles)

Cafes

  • West Side Motel (0.7 miles)
  • Starbucks (1.6 miles)
  • Blue Ridge Coffee (3.2 miles)
  • New Moon Cafe (3.4 miles)
  • Parkway Cafe (4.4 miles)
  • Starbucks (4.5 miles)
  • The Lincoln Street Cafe (4.7 miles)

Physicians

  • Mesa Primary Care (1.8 miles)
  • Hardy Luke DDS - Wyoming Oral & Maxillofacial Surgery (2.6 miles)
  • Wyoms (2.6 miles)
  • McGinley Orthopaedic Innovations (2.8 miles)
  • Natrona County Health Department (3.9 miles)
  • Wyoming Health Fairs (4.1 miles)
  • Brain Injury Association of Wyoming (4.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.9 miles)
  • Gunner's Taxidermy (3.7 miles)
  • U-Haul Neighborhood Dealer (5 miles)
  • Alamo (5.6 miles)

Places of Worship

  • Southern Baptist Convention (2.1 miles)
  • Mountain View Baptist Church (2.1 miles)
  • The Outpouring (2.2 miles)
  • Mount Hope Lutheran Church (2.5 miles)
  • Southern Baptist Convention (2.5 miles)
  • 2nd Street Church of Christ Building Corporation, Casper, Wyoming (2.6 miles)
  • Shepherd of the Hills Presbyterian Church (3 miles)

Pharmacies

  • Smith's Food & Drug (2.4 miles)
  • Albertsons Pharmacy (3.3 miles)
  • Walgreens (3.3 miles)
  • Pharmacy Solutions (4.9 miles)

Parks

  • Mike Sedar Park (3.3 miles)
  • Freedom Park (3.3 miles)
  • Marion Kreiner Park (5 miles)

Theaters

  • Rialto Theatre (4.3 miles)

Frequently Asked Questions

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