Compassionate Heights

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  • Interior

    A sunlit living room with various chairs arranged near large windows.
  • Decor

    A cozy waiting area with two chairs, plants, and wall art.
  • Architecture

    A single-story house with a central blue door, surrounded by trees and a driveway leading up to it.
  • Bedroom

    A cozy bedroom with a floral-patterned bedspread, wooden nightstand, and a view into an adjacent bathroom.
  • Windows

    A brightly lit hallway featuring a cozy seating area with an armchair and a lamp.
  • Dining

    A modern dining room with a glass table and blue upholstered chairs, featuring wall art and a window.
  • Bathroom

    A compact bathroom with a toilet, shelves, a decorative shower curtain, and a towel rack.
  • Wall Art

    A cozy corner with vibrant floral wallpaper, featuring a small wooden desk and a blue chair, complemented by a stylish lamp.
  • Healthcare

    Two women standing next to a healthcare clinic poster.
  • Design

    A logo featuring a phoenix with gradient colors and the text 'Compassionate Heights'.

Compassionate Heights

1937 N Main St, West Bend, WI 53090

For more information about senior living options: (844) 490-3973

2 from 1 review
Assisted Living Memory Care Respite Care

Pricing

Compassionate Heights offers competitive pricing for its accommodations, particularly in comparison to both Washington County and the broader state of Wisconsin. For a one-bedroom unit, residents can expect to pay $2,200 per month, which is significantly lower than the county average of $3,451 and the state average of $3,412. However, the cost of a studio at Compassionate Heights stands at $6,600 per month, notably higher than the county's $4,386 and the state's average of $3,999. This pricing strategy suggests that while Compassionate Heights may provide more specialized or luxurious amenities in its studio offerings, it remains an attractive option for those seeking one-bedroom units in a more affordable range compared to other local providers.

Room TypeCompassionate HeightsWashington CountyWisconsin
1 Bedroom$2,200$3,451$3,412
Studio$6,600$4,386$3,999

Overall Review

Pros

  • pro The home-like atmosphere creates a warm and welcoming environment for residents.
  • pro Some caregivers are noted for being very attentive and responsive to the needs of the residents.
  • pro The food offered is generally considered fairly good, providing enjoyable meals for those residing there.
  • pro The facility takes pride in maintaining a cozy, pet-friendly setting with a larger dog on-site.

Cons

  • pro The home lacks a truly supportive atmosphere, leaving residents feeling neglected at times.
  • pro Some caregivers are attentive, but their responsiveness can be inconsistent, leading to frustration.
  • pro The food portions are too small, leaving some residents unsatisfied with their meals.
  • pro There is no licensed practical nurse or registered nurse on staff or on call, raising concerns about medical care and supervision.
  • pro The owners and administrator are not frequently present onsite, which affects the consistency of management and follow-through on issues.
  • pro The presence of a larger barking dog can be distracting and disruptive for residents seeking peace and quiet.

Review

When looking for a suitable care facility, potential residents and their families often prioritize an environment that feels welcoming and home-like. In this regard, some reviewers have noted that the atmosphere at the facility in question is notably warm and inviting. The setting provides a sense of comfort that can be incredibly important for individuals who may be transitioning into assisted living or receiving care services. This home-like feel helps to create a supportive environment where residents can feel more at ease with their new living conditions.

One aspect of the caregiving experience that has garnered mixed feedback pertains to the attentiveness and responsiveness of staff members. Several reviewers highlighted that certain caregivers demonstrate a commendable level of dedication to their duties, being both attentive and responsive to the needs of residents. This suggests that there are caregivers at the facility who genuinely care about providing high-quality service. However, it raises questions about consistency; while some staff members shine in their commitments to resident care, others may not meet these positive standards as frequently.

Dietary considerations are also an essential component of any residential care setting, impacting not only physical health but also overall well-being. Reviewers have shared their observations regarding the food served at the facility, indicating that while it is generally satisfactory and fairly good in quality, portion sizes tend to be smaller than what some might expect or desire. For residents with specific dietary needs or preferences, this could pose challenges in meeting nutritional requirements comfortably. It is crucial for facilities like this one to continuously evaluate meal options and portions to ensure they align with individual needs.

Another point raised by reviewers regards staffing levels related to medical professionals on-site. Despite having caregivers present during various shifts, there appears to be no licensed practical nurse (LPN) or registered nurse (RN) available either among the regular staff or on-call at all times. This absence can lead potential residents and their families to question whether adequate medical support would be accessible during emergencies or for ongoing healthcare management within the facility—an essential consideration for many individuals when choosing a care provider.

Additionally, reviews pointed out a structural challenge associated with administrative oversight at the facility. It was mentioned that neither owners nor administrators are consistently present on-site, which complicates ongoing communication between family members of residents and those responsible for managing operations. When leadership is absent frequently, it can disrupt workflows and hinder efforts aimed at achieving continuity of care across different shifts—an area that requires close attention if personal attention towards patient welfare is truly prioritized.

Lastly, it's worth noting another unique characteristic of this particular establishment: its larger barking dog residing on-site. While some might see pets as contributing positively by adding companionship or an element of joy within communal settings, others may find noise from barking dogs disruptive or overwhelming—especially for individuals sensitive to such sounds due to age-related conditions or personal preferences regarding tranquility in living spaces. The presence of animals should thus be managed carefully so as not detract from a serene environment essential for restorative living conditions.

In summary, while the reviews reflect glimpses into a homey atmosphere supported by dedicated caregivers striving for excellence in personalized service delivery—plus enjoyable meals—the lack of medical staffing availability forms critical concerns alongside possible disruptions stemming from animal presence within residence boundaries combined with variable administrative engagement levels affecting continuity across patient experiences underscore areas necessary for improvement moving forward as they strive continually toward optimal resident satisfaction outcomes throughout each aspect presented herein.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Family private dining rooms Family private dining rooms
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Located close to restaurants Located close to restaurants
  • Located close to shopping centers Located close to shopping centers
  • Meal preparation and service Meal preparation and service
  • Move-in coordination Move-in coordination
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour nursing 24-hour nursing
  • 24-hour supervision 24-hour supervision
  • Accept incoming residents on hospice Accept incoming residents on hospice
  • Activities of daily living assistance Activities of daily living assistance
  • Administer insulin injections Administer insulin injections
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Care with behavioral issues Care with behavioral issues
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Preventative health screenings Preventative health screenings
  • Rehabilitation program Rehabilitation program
  • Respite program Respite program
  • Same day assessments Same day assessments
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Devotional activities offsite Devotional activities offsite
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Compassionate Heights is an assisted living community located in the serene city of West Bend, WI. With a focus on providing specialized care for individuals with memory impairment, our dedicated staff ensures a safe and nurturing environment for our residents.

Our community offers various amenities to enhance the quality of life for our residents. Devotional services off-site provide spiritual support and opportunities for worship outside of the community. Indoor common areas encourage socialization and foster a sense of community among residents.

At Compassionate Heights, we prioritize the health and well-being of our residents. We provide diabetic care services to ensure proper management and monitoring for individuals with diabetes. Our trained staff is equipped to handle the unique needs associated with this condition.

We believe in keeping our residents engaged and active, which is why we offer devotional activities offsite. These activities provide opportunities for spiritual growth and personal fulfillment.

In addition to our compassionate care and engaging programing, our community also benefits from its convenient location. There are 2 cafes nearby, allowing residents to enjoy a cup of coffee or a meal outside of the community. For those who enjoy outdoor activities, there are 9 parks nearby where residents can take leisurely walks or participate in recreational activities.

Access to healthcare is crucial for seniors, and at Compassionate Heights, we ensure that it is easily available. With 6 pharmacies located nearby, getting necessary medications is hassle-free. In addition, there are 11 physicians in close proximity who cater to various medical needs.

For dining options beyond what is offered within our community, there are 20 restaurants nearby where residents can explore different cuisines and dining experiences. We understand that transportation can be a concern for seniors; however, we have 2 transportation options available to conveniently take residents wherever they need to go.

Maintaining one's faith and participating in religious services is important to many individuals. Our community has 2 places of worship nearby that allow residents to practice their religion and engage with fellow worshippers.

Lastly, ensuring access to quality healthcare facilities is of utmost importance. With 3 hospitals in close proximity, residents can receive prompt medical attention whenever necessary.

At Compassionate Heights, we strive to create a supportive and enriching environment for individuals requiring memory care. Our community's amenities, care services, engaging activities, and convenient location make it an ideal place for seniors to live happily and comfortably.

Nearby Places of Interest

This part of West Bend, Wisconsin, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a range of restaurants nearby such as M & R Bar and Toucan Food & Custard, seniors can enjoy delicious meals without having to travel far. The proximity to parks like Regner Park and Lac Lawrann Conservancy allows for outdoor activities and leisurely strolls in nature. There are also pharmacies like Walgreens and healthcare facilities such as St Joseph's Community Hospital and Froedtert West Bend Health Center nearby, ensuring easy access to medical care. Places of worship like Immanuel United Church of Christ provide spiritual fulfillment, while cafes like Panera Bread offer a cozy spot for socializing or enjoying a cup of coffee. Overall, this area provides a peaceful and supportive community for seniors considering senior living in West Bend.

Restaurants

  • M & R Bar (0.4 miles)
  • Toucan Food & Custard (1.1 miles)
  • Eddies Lake House (1.2 miles)
  • Little Caesars Pizza (1.3 miles)
  • Collin's Deck Bar (1.6 miles)
  • Casa Tequila (1.6 miles)
  • Culver's (1.7 miles)

Parks

  • Regner Park (0.8 miles)
  • Lac Lawrann Conservancy (0.9 miles)
  • Kilbourn Street Park (2 miles)
  • Ridge Run County Park (2.3 miles)
  • Decorah Hills Park (2.3 miles)
  • Lizard Mound County Park (2.7 miles)
  • Ziegler Park (2.8 miles)

Transportation

  • Hertz Rent A Car (1.3 miles)
  • West Bend Taxi (2 miles)
  • Train Tracks (7.9 miles)

Physicians

  • Affiliated Clinical Services (1.3 miles)
  • Henry N Ambrookian Jr DD (2 miles)
  • General Clinic (2.1 miles)
  • Aurora Advanced Healthcare (2.1 miles)
  • Foot & Ankle Health Center (3 miles)
  • Froedtert West Bend Surgery Center (3.2 miles)
  • West Bend Clinic (3.2 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Shopko Pharmacy (3.2 miles)
  • West Bend Pharmacy (3.2 miles)
  • Walmart Pharmacy (3.3 miles)
  • Walgreens (3.3 miles)
  • Home Town Pharmacy (4.9 miles)
  • Walgreens (8.3 miles)

Places of Worship

  • Immanuel United Church of Christ (1.6 miles)
  • New Life Church (3.2 miles)
  • Peace United Church of Christ (5.6 miles)
  • St Joseph Convent (11.5 miles)

Hospitals

  • St Joseph's Community Hospital (1.9 miles)
  • St Joseph's Hospital (2 miles)
  • Froedtert West Bend Health Center (3.2 miles)
  • Froedtert Jackson Health Center (8.4 miles)
  • Integrated Repair & Information Services (9.5 miles)

Cafes

  • Panera Bread (3.1 miles)
  • Starbucks (3.3 miles)

Frequently Asked Questions

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