Bethany Home

Pros

• Bethany Home has been serving seniors for 125 years, demonstrating their long-standing commitment to providing care.
• The facility offers a full senior living campus with various levels of care, allowing residents to easily transition as their needs change.
• The food at Bethany Home is described as really good by one reviewer.
• The community provides a range of activities for residents, including both individual and whole-campus events like pumpkin decorating and campus-wide bingo games.
• One reviewer praises the staff at Bethany Home for being attentive and doing a good job.
• Another reviewer appreciates the location of the facility, which is centrally located on the outskirts of town.
• The pricing at Bethany Home is considered to be more affordable compared to other similar assisted living facilities.
• The rehab facility at Bethany Home is exceptional, according to one review.
• Another reviewer commends the caring nursing staff who seemed genuinely concerned about the residents' well-being.
• One individual expresses gratitude towards Bethany Home for providing a Christian environment that allowed their loved one to stay active in practicing their faith.

Cons

• The place is nice but it needs updating.
• The food that all of us family members saw at different times was not good.
• They seemed to be understaffed.
• It was a difficult thing to get them to [parents] have milk at meals.
• It's like, why are you giving these people caffeine this time of day?
• The food department is horrible.
• Their activity program is very poor.
• Seems like the employees who work there aren't happy.
• The care is very inconsistent.
• I wouldn't recommend the food to anyone.

Review

Bethany Home - Heartwood has garnered a variety of feedback from families and residents, painting a multifaceted picture of the senior living experience it offers. With an impressive legacy spanning 125 years, the facility prides itself on being a comprehensive senior living campus. This continuity means that residents can transition through various levels of care as their needs evolve, which provides peace of mind for families concerned about future requirements. Currently, one reviewer mentioned their father is residing on the Community-Based Residential Facility (CBRF) assisted living side, appreciating the robust range of daily activities available to residents. From pumpkin decorating events to lively campus-wide bingo games every Friday, these activities not only promote social interaction but also encourage engagement among residents.

However, despite some positive experiences regarding community engagement and food quality, there are significant concerns regarding care consistency and service quality. One family noted their mother's unfortunate experience at Bethany Home when she suffered an eight-pound weight loss during her stay. Although they initially chose this facility for its proximity to family members, the reality fell short; they observed inadequate therapy services and what seemed to be understaffing issues. This highlights a troubling disconnect between the appealing exterior and critically essential services such as meal quality and individualized care plans.

While some reviewers have praised specific staff members for being attentive and caring toward residents?especially in nursing roles?others have raised alarms about a lack of adequate support staff during evening hours. The reviews indicate that while many staff members show genuine compassion toward seniors, chronic understaffing may hinder their ability to provide consistent care across all shifts. In fact, several comments pointed out staffing shortages among Certified Nursing Assistants (CNAs), particularly on the evening shift when resident needs might intensify due to fatigue or health concerns.

Food service has emerged as a contentious topic within these reviews; one resident shared positive dining experiences with good-quality meals served at Bethany Home while another criticized the overall food department severely. Concerns like lack of attention to individual dietary needs were underscored, as one reviewer even questioned why caffeine was provided late in the day instead of something more appropriate for seniors accustomed to regular milk with meals. This inconsistency suggests that while some aspects may meet high standards, others fall significantly short and could affect overall well-being.

Physical amenities did receive commendations from certain reviewers who noted that facilities such as gymnasiums and spacious private rooms enhance daily life quality at Bethany Home - Heartwood. However, despite these physical advantages like large bathrooms and pleasant views from private rooms?even alongside natural surroundings by a lake?many found outdoor accessibility lacking for enjoying fresh air or gentle walks in nature.

In conclusion, Bethany Home appears to be a place where strong community connections flourish amidst some operational challenges concerning care consistency and food quality. While many families praise the enriching environment created through organized activities and supportive staff interactions that align with Christian values?a vital aspect for some residents?the varying experiences suggest potential improvements are needed in staffing ratios and meal planning strategies to ensure every resident receives optimal care tailored uniquely for them throughout their stay.

Hospitals

• Riverside Medical Center (0.3 miles)
• Wisconsin Veteran's Home At King (3.1 miles)

Physicians

• Forefront Dermatology Waupaca, WI (0.4 miles)
• Orthopaedic Specialists SC (0.4 miles)
• Larson Eric M MD (0.4 miles)
• Dermatology Associates of Wisconsin SC (0.4 miles)
• Community Eyecare Center (0.9 miles)
• Heistad Hearing Services (1.1 miles)
• Women's Care Of Wisconsin Sc (1.1 miles)

Parks

• South Park (0.4 miles)
• Schwenn Lions Park (1 miles)
• Whispering Pines Hartman Creek State Park (5.5 miles)
• Hartman Creek State Park (6.5 miles)
• Wayauwega Community Park (7.3 miles)
• Nelson Park (7.4 miles)
• Stedman Park (8.8 miles)

Restaurants

• Subway (0.5 miles)
• Hut Drive-Inn (0.6 miles)
• Rose Garden Family Restaurant (0.6 miles)
• Julie's Crystal Lounge (0.7 miles)
• Little Caesars Pizza (0.8 miles)
• Dq Grill & Chill (0.8 miles)
• Simpson's Restaurant (0.9 miles)

Transportation

• Riverside Hospital Heliport (0.6 miles)
• Enterprise Rent-A-Car (1.2 miles)
• Brown Cab Taxi (1.3 miles)
• Waupaca Taxi (1.3 miles)
• Waupaca Airport (3.4 miles)
• Brunner Field (3.6 miles)
• Wild Rose Airport Association (11.2 miles)

Cafes

• Secret Garden Cafe (0.6 miles)
• Little Fat Gretchen's (1 miles)
• Freckled Frogg (2.8 miles)
• Scoopers (4.4 miles)
• Crystal Cafe (11.6 miles)
• The Daily Grind Cafe (11.6 miles)

Places of Worship

• Wels (0.6 miles)
• Radiant Fellowship (1.3 miles)
• Victory Church (1.6 miles)
• Southern Baptist Convention (2.2 miles)
• Spencer Lake Christian Center (3.9 miles)
• Emmaus Ev Lutheran Church (7.3 miles)
• St Peter's Pella Opening, Office (8.7 miles)

Pharmacies

• Stratton's Drug Store (1 miles)
• Walgreens (1.4 miles)
• Waupaca Woods Pharmacy (1.4 miles)
• Youthful Essence Wellness (1.4 miles)
• Professional Pharmacy (1.4 miles)
• Home Town Pharmacy (1.4 miles)
• Sweet Medicine Pharmacy (11.6 miles)

Theaters

• The Gerold Movie Theatre (7.6 miles)