910 Summit Avenue, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
Summit Woods is a great place for seniors, with personable staff and a very clean environment. The management team, care staff, dietary, housekeeping, maintenance, and activities are wonderful and truly care about residents. The staff and residents are friendly, and the community offers a wide range of activities, making it a wonderful place to live. Scott demonstrates exercises that enhance strength and flexibility and leaves participants with a smile. Becky, who runs Summit Woods, is doing an awesome job. The Tech Genies program helps residents with technology needs and is free. Families appreciate the team's efforts to keep them updated and to keep residents safe, including during COVID. Residents highly recommend Summit Woods.
The kitchen and cleaning staff are the main reason for the 2 star review. Staff seldom clean the entire dining room. The floor is usually dirty with crumbs and spilled drinks. There are bugs and cobwebs by the windows, fireplace and exits. The kitchen staff don't wear hair nets and sometimes don't wear gloves in the kitchen. One staff member is on her phone 90% of the time and is rude to residents. It can take weeks to get the handyman to fix things. The maintenance is slow and well behind.Summit House I in Waukesha is best suited for active seniors who prize a warm, social living environment and practical tech support that keeps daily life running smoothly. The community leans into a lively resident culture with a broad slate of activities and a sense of peer companionship that many families seek when choosing assisted living. A consistently highlighted asset across Capri Communities properties is a tech-support initiative - often described as Tech Genies - that helps residents set up devices, troubleshoot phones, and navigate online services. For those who feel overwhelmed by digital tasks or want to stay connected to appointments, shopping, and entertainment, the available tech assistance is both responsive and reassuring. In sum, Summit House I offers the interpersonal warmth and communal energy that make senior living feel like a welcoming home, especially for those who want real social engagement paired with practical digital help.
People who may want to consider alternatives include families prioritizing flawless dining, spotless public areas, and rock-solid maintenance response. Several reviews flag the dining room as a weak point, with notes about crumbs on floors, inconsistent service, and occasional questions about kitchen hygiene. Maintenance requests can take weeks to resolve, and basic fixes - like a downspout that remained disconnected for months - signal reliability concerns. Leadership turnover is another red flag for families seeking steadiness and predictable day-to-day operations. In short, when pristine dining quality, consistently fast repairs, and stable management are non-negotiable, it's prudent to compare Summit House I with other options that emphasize those strengths.
The favorable elements of the community do more than simply offset the rough edges. The general atmosphere is described as friendly and resident-centric, with staff who feel like a dependable, caring extension of family. The activity lineup and the opportunities to participate in exercise classes - led by attentive instructors - create tangible daily value for residents who want to stay engaged and physically active. The social fabric also extends beyond programming; residents report having meaningful relationships with caregivers, dietary staff, and maintenance teams, which helps create a sense of belonging even when service hiccups occur. When a community can deliver meaningfully positive interactions and a supportive social scene, it cushions the impact of occasional maintenance delays and dining inconsistencies.
That said, the negatives are not trivial. Maintenance delays can stretch into weeks, hindering everyday comfort and creating frustration for both residents and families. Dining quality fluctuates enough to be a frequent topic of discussion, with perceptions of food presentation and consistency varying by shift or day. Staffing patterns - such as staff multitasking in the kitchen or appearing distracted on personal devices - undercut confidence in day-to-day operations, and instances of no-shows or staffing gaps contribute to a sense that problems are not always promptly prioritized. Leadership changes happening in a relatively short span leave some families feeling uncertainty about long-term direction and accountability. These factors, while not universal, are persistent enough to require careful due diligence.
On balance, Summit House I earns credibility from its strongest suits: a genuinely friendly community, tangible social and wellness programming, and a tech-support infrastructure that removes friction for residents navigating modern life. The exercise offerings and the evident dedication of program leaders - paired with people like Becky who run activities with enthusiasm - create practical, everyday value that many families find compelling. The care culture, described as family-like by multiple residents, reinforces the sense that staff care deeply about residents' wellbeing, even when operational challenges surface. For families prioritizing companionship, personal attention, and opportunities to stay digitally connected, these positives carry substantial weight.
The bottom line for decision-making is clear: Summit House I is a practical match for families seeking an active, socially integrated setting where residents can thrive with robust peer networks and accessible tech help. However, those who cannot tolerate inconsistent dining experiences, uneven maintenance responsiveness, or leadership churn should consider alternatives or require concrete reassurances before committing. Prospective families should request current dining menus and service standards, ask for typical repair timelines and a tour of the maintenance workflow, and talk to several current residents about how recent leadership changes have affected day-to-day operations. A candid, on-site visit - talking with residents, observing the dining area, and noting maintenance response times - will reveal whether the balance of warmth and capability aligns with the family's priorities.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summit House I in Waukesha, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and convenient living experience, Summit House I offers fully furnished apartments with various options for outdoor space.
The community takes pride in its attentive staff who provide housekeeping services and assist with activities of daily living such as bathing, dressing, and transfers. Residents also have access to coordination services with health care providers, ensuring that their medical needs are met with ease. Medication management is available to help individuals stay organized and on track with their prescribed treatments.
At Summit House I, delicious meals are prepared according to individual dietary restrictions including those related to diabetes or special dietary needs. The dining room provides a welcoming atmosphere for residents to enjoy their meals while socializing with friends and neighbors. For added convenience, transportation arrangements can be made for medical appointments or other outings.
Engaging in daily activities is an important part of life at Summit House I. Scheduled activities cater to varying interests and abilities, providing opportunities for residents to stay active, socialize, and pursue their hobbies. Additionally, the community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
With its comprehensive amenities and care services as well as its prime location near various local establishments and healthcare facilities, Summit House I offers a vibrant community where seniors can thrive while receiving excellent care tailored to their individual needs.
Summit House I is located at 910 Summit Avenue, Waukesha, WI 53188 in Waukesha County, Wisconsin
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