910 Summit Avenue, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
The residents are warm and welcoming. Tech Genies help residents solve technical problems and the service is free. The staff and residents are very friendly. There is a wide range of activities for residents to participate in. From management through activities, the team truly cares about the residents. The team keeps residents updated and informed during COVID and keeps them safe. Becky runs it and does an awesome job. The staff are generally good. It is a wonderful place to live.
The kitchen and cleaning staff are the main reason for the 2 star review. The supervisor brings her young kids to work if she can't find day care. The children spend time in the kitchen where food is made. Staff seldom clean the entire dining room. The floor is usually dirty with crumbs and spilled drinks. There are bugs and cobwebs by the windows, fireplace and exits. One staff member is on her phone 90% of the time and is rude to residents. It can take weeks to get the handyman to fix things. The downspout is disconnected from the building and has been for over 9 months.Summit Woods, a Capri Communities residence, is portrayed by residents as a community that embraces both connection and help, especially for those navigating the modern demands of everyday life. A resident who is 83 years old praises the Tech Genies program, highlighting how easy it is to get support with computers, phones, and even landlines and TV problems. The program is free and trustworthy in her eyes, offering a much-needed bridge to online appointments, digital grocery shopping, and other online conveniences that have become essential. Her note reflects gratitude for an initiative that makes the Internet feel accessible rather than intimidating, especially for seniors.
The people living at Summit Woods are described as warm and welcoming, which many reviews emphasize as the community's strongest asset. Yet along with this warmth comes a mix of praise and concerns about how things are run day-to-day. The kitchen and cleaning staff are repeatedly cited as the main reason some reviewers give the community a two-star impression. A particular point of contention is the supervisor who brings her young children to work when day care isn't available, resulting in children spending time in the kitchen where meals are prepared. The sense from residents is that the supervisor often relies on two to three staff members to help her, rather than allowing others to work independently. This has contributed to a perception that there isn't consistent leadership in the dining area.
Cleanliness and maintenance issues also surface in several accounts. Reviewers note that the dining room is not consistently cleaned, with floors often described as dirty, covered in crumbs and spilled drinks, and not regularly washed. Bugs and cobwebs are mentioned around windows, the fireplace, and exits, suggesting infrequent attention to some areas of the building. Hygiene practices in the kitchen are another point of concern, with specific mentions that the kitchen staff sometimes do not wear hair nets or gloves. One staff member is described as being on her phone most of the time and rude to residents, with the impression that management is aware of these problems but has not taken decisive action. Taken together, these observations paint a picture of uneven execution in some operational areas despite a generally positive view of staff and management.
There are also personal anecdotes about the day-to-day rhythms of life at Summit Woods that illustrate both routine enjoyment and frustration. An exercise program led by a staff member named Scott is highlighted as a bright spot: he demonstrates exercises aimed at improving strength and flexibility and leaves participants with a smile, providing a positive start to the day. Other residents share appreciation for the overall character of the place, noting that the staff and residents are friendly and that there is a wide range of activities to participate in. A particular sentiment runs through several reviews: Summit Woods is described as a wonderful place to live, with a caring, personable staff and a clean environment, which many residents and family members strongly endorse.
Family perspectives add nuance to the narrative. One aunt's experience confirms that while the staff are generally good, some are less reliable, with maintenance issues taking weeks to resolve and a disconnected downspout that was reported over nine months prior and still unresolved. This points to gaps in the responsiveness of maintenance, which contrasts with other stories of highly capable caregivers across departments. Another family member emphasizes the positive, highlighting that the staff, including dietary, housekeeping, maintenance, and activities, are all genuinely dedicated to residents. The sentiment here is one of strong, wholehearted recommendation, underscoring the trust many families place in Summit Woods.
Several residents and family members discuss the community's culture of care and communication, including praise for staff who "go above and beyond." Some describe it as a family-like atmosphere, especially noting that caretakers are excellent and that the overall environment is very welcoming. Yet there is also acknowledgment of leadership changes, with one review pointing to too many executive changes in a short period. This note suggests some anxieties about stability at the administrative level, even as the day-to-day operations and the resident experience are described positively by many. In the end, while there are legitimate concerns about cleanliness, maintenance response times, and some management choices, Summit Woods emerges as a place with caring people, valuable programs, and a broad array of activities that many residents and families would still highly recommend.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summit House I in Waukesha, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing a comfortable and convenient living experience, Summit House I offers fully furnished apartments with various options for outdoor space.
The community takes pride in its attentive staff who provide housekeeping services and assist with activities of daily living such as bathing, dressing, and transfers. Residents also have access to coordination services with health care providers, ensuring that their medical needs are met with ease. Medication management is available to help individuals stay organized and on track with their prescribed treatments.
At Summit House I, delicious meals are prepared according to individual dietary restrictions including those related to diabetes or special dietary needs. The dining room provides a welcoming atmosphere for residents to enjoy their meals while socializing with friends and neighbors. For added convenience, transportation arrangements can be made for medical appointments or other outings.
Engaging in daily activities is an important part of life at Summit House I. Scheduled activities cater to varying interests and abilities, providing opportunities for residents to stay active, socialize, and pursue their hobbies. Additionally, the community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
With its comprehensive amenities and care services as well as its prime location near various local establishments and healthcare facilities, Summit House I offers a vibrant community where seniors can thrive while receiving excellent care tailored to their individual needs.
Summit House I is located at 910 Summit Avenue, Waukesha, WI 53188 in Waukesha County, Wisconsin
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