Information last verified:
903 Summit Avenue, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
Summit Woods is a great place to live and feels like home. The staff are helpful, friendly, and caring. The activity director creates engaging, great activities for residents. Residents are warm, welcoming, and the community feels like a family. The accommodations are nice and cozy, with a wide range of daily activities. Tech Genies provide free help with technology, solving problems and keeping residents connected. The facility offers excellent value for the price and high-quality amenities. The team across management, care staff, dietary, housekeeping, maintenance, and activities is dedicated and truly cares about residents. Families are grateful for the staff's communication and for keeping residents safe and informed.
The reviewer states that what they witnessed at the facility is unacceptable and unsafe. Daily wellness checks are not being completed. A PRN medication was never provided when requested. Trash is left in residents’ apartments, causing strong odors and unsanitary conditions. Many caregivers appear disengaged and are often seen on their phones instead of attending to residents. Dining staff have yelled at residents, and dining-room behavior is described as unprofessional and inappropriate. A resident with a medical condition that requires wearing socks for safety was met with yelling and embarrassment instead of accommodation or assistance. Food safety is a major concern, including an incident where undercooked, bleeding chicken was served. Leadership behavior is alarming, with reports of inappropriate sexual conversations near elevators and other improper conduct. There are reports of staff drinking on the job, undermining trust in the facility. Corporate has not responded to concerns despite multiple attempts, with no corrective action taken. The facility does not feel like a home and seems to prioritize monitoring over proper care. Maintenance issues are slow to resolve, such as a downspout disconnected for months. The reviewer would not recommend this facility to anyone.Booth House in Summit Woods, Waukesha, is best suited for active seniors who want a true sense of community and plenty of daily social life without paying luxury-priority prices. The setting feels like a small, welcoming town where neighbors become friends and activities abound. For residents who thrive on companionship, flexible pacing of days, and a wide array of games, events, and casual gatherings, Booth House delivers a compelling, affordable package. It is not the right fit for families prioritizing pristine clinical oversight, uniform dining quality, or unwavering, medically oriented staffing. Those core expectations should guide the search elsewhere.
Families should explicitly consider alternatives if safety, reliable monitoring, and consistently professional conduct are non-negotiable. Several reviews highlight troubling red flags around care consistency, dining interactions, and leadership behavior. If a community must demonstrate predictable daily wellness checks, timely medication administration, and a spotless, well-run dining operation, Booth House may fall short. Prospective residents with complex medical needs or a history of sensitive care requirements may want to screen other properties that emphasize rigid care protocols and a steadier executive team.
The strongest points at Booth House center on the people and the atmosphere. Residents repeatedly praise the staff for being helpful and approachable, and the activity program is frequently cited as a standout, creative, varied, and designed to keep residents engaged. The ED and office team receive frequent endorsement for warmth and accessibility, and residents describe a genuine sense of belonging, almost a family feel, that makes the daily routine feel approachable rather than institutional. The value proposition is clear: strong social life and supportive staff at a price point that makes long-term independence more feasible for many families.
Yet the darker notes cannot be dismissed. Critical concerns surface around safety and day-to-day operations. A number of family members report missed daily wellness checks, delays or failures in PRN medication delivery, and sanitation lapses that undermine trust in the care environment. Dining experiences range from adequate to troubling, incidents of yelling by staff, discomfort over how rules are enforced, and repeated complaints about food safety and kitchen cleanliness. Maintenance delays and some executive turnover add to a perception that accountability and follow-through can be inconsistent. When leadership and frontline supervision appear unsettled, the risk that problems recur grows, even as many residents enjoy the social fabric.
These pros and cons don’t cancel each other out; they offset in a specific way. The community’s social infrastructure and approachable staff create real resilience against loneliness and isolation, helping residents build meaningful routines and friendships. For families who value companionship, accessible activities, and a budget-conscious option that still offers autonomy and choice, Booth House can be a solid fit. However, the reliability of care and the integrity of operations are the hinge points: if daily care and dining quality are expected to be consistently excellent, the weight of the cons becomes hard to ignore. The strong social core can compensate for many imperfections, but it cannot fully compensate for persistent safety and oversight gaps.
The decision comes down to prioritizing social vitality versus risk management. If the top priority is sustaining an active, connected lifestyle with generous programming and a friendly, engaged staff, Booth House is worth serious consideration, provided that due diligence is performed. Families should arrange multiple in-person visits, at different times of day, to observe staff-resident interactions, dining service, housekeeping standards, and maintenance responsiveness. Ask direct questions about intake procedures for medications, frequency and documentation of wellness checks, and the process for addressing complaints. Request a candid tour of the kitchen, review recent inspection or third-party safety reports, and talk with several residents about their daily experiences.
If, instead, strong, consistent oversight and pristine dining conditions are non-negotiable, alternatives should receive priority. Seek communities with demonstrated staffing stability, fewer executive changes, transparent incident reporting, and a track record of hands-on leadership that remains visible and accountable. For families choosing Booth House, the path to a confident decision lies in confirming that the current quality of care matches the social promise: a first-rate sense of community supported by dependable care, clean, safe dining, and steady leadership. When those elements align, Booth House can be a compelling home; when they struggle to align, broader exploration is prudent.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Booth House in Waukesha, WI is a welcoming and comfortable board and care home offering exceptional care and services for individuals in need of assistance with daily living. Our fully furnished facility provides a homelike environment where residents can feel at ease.
At Booth House, we understand the importance of maintaining an active and social lifestyle, which is why we offer a range of amenities and activities to enhance our residents' quality of life. Our dining room serves delicious meals prepared by our staff according to special dietary restrictions. Additionally, housekeeping services ensure that our community remains clean and tidy at all times.
For those who enjoy spending time outdoors, we have a beautiful garden where residents can relax and enjoy the fresh air. We provide Wi-Fi/high-speed internet throughout the facility, allowing residents to stay connected with their loved ones. Move-in coordination eases the transition process for new residents, ensuring that they settle into their new home seamlessly.
Our dedicated staff is trained to provide assistance with various activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical care they require. Medication management ensures that medications are administered accurately and on time.
Booth House strives to cater to individual needs, including diabetes diets and special dietary restrictions. We also arrange transportation for medical appointments, ensuring that residents can attend their important healthcare visits without worry.
In terms of nearby facilities, Booth House benefits from its convenient location. Three cafes are located nearby for residents looking to grab a cup of coffee or enjoy a meal outside the community. Four parks offer opportunities for outdoor recreation and relaxation. Twelve pharmacies ensure easy access to medication supplies. For healthcare needs beyond our scope, six physicians are available in close proximity.
Additionally, for entertainment purposes or spiritual fulfillment, one theater and one place of worship options are nearby. Residents can also choose from 26 restaurants available when they want to dine out or enjoy a meal with family and friends.
At Booth House, we strive to provide a comfortable and enriching assisted living community where residents can feel supported and engaged.
Booth House is located at 903 Summit Avenue, Waukesha, WI 53188 in Waukesha County, Wisconsin
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