903 Summit Avenue, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
The residents who live there are great, warm and welcoming. Summit Woods offers a free Tech Genie program that helps residents with technology. Tech Genies assist with setting up computers or phones, troubleshooting, and TV problems. Scott demonstrates exercises and leaves participants with a smile. My father has lived Summit Woods for almost three years; everyone is wonderful and truly cares about the residents. The staff and residents are friendly, and there is a wide range of activities that residents enjoy. It is a great place for seniors, with personable staff and a very clean environment. Becky runs Summit Woods and does an awesome job. The team keeps families updated and informed during COVID and keeps residents safe. Capri Communities and Summit Woods are appreciated for their services.
The kitchen and cleaning staff are the main reason for the 2 star review. The Supervisor brings her young kids to work if she can't find day care. The dining room floor is seldom washed and is usually dirty with crumbs and spilled drinks. There are bugs and cobwebs by the windows, fireplace and exits. The kitchen staff don't wear hair nets and sometimes don't wear gloves in the kitchen. One staff member is on her phone most of the time and is rude to residents. Management is aware of these issues but chooses to look the other way. Repairs can take weeks to complete, delaying fixes by the handyman. A downspout is disconnected from the building, and the office was informed over 9 months ago and it is still disconnected. There have been too many executive changes in little time.Summit Woods, a community managed by Capri Communities, comes across as a place where residents genuinely feel connected and cared for, even as they navigate the sometimes rough waters of aging and technology. A resident who is 83 years old speaks with gratitude about the Tech Genies program, a service designed to help seniors master the essentials of the digital world. For many, the internet has become essential for everything from doctor appointments and online groceries to staying in touch with family, and here that dependence is met with practical help. The program is free, trusted, and capable of resolving a wide range of issues - from setting up computers and phones to troubleshooting landlines and TV problems. In a world that often feels rushing past older generations, the Tech Genies stand out as a tangible bridge to independence and security.
The enthusiasm for Tech Genies is matched by a strong sense of community at Summit Woods. Residents describe a warm, welcoming environment where neighbors look out for one another, and where staff presence helps residents feel supported in daily life. One resident notes how Scott, a staff member, leads exercise sessions and demonstrates different ways to achieve the best benefits for strength and flexibility, leaving participants with a smile and a positive start to the day. Such experiences highlight Summit Woods as a place where social and wellness activities are valued, and where residents often mention feeling that the community is their home rather than simply a facility.
Yet no community is without its challenges. A number of reviews draw attention to concerns about dining and kitchen operations. The kitchen and cleaning staff are cited as the primary reason for a two-star rating in one review, with specific criticisms about supervision and staffing dynamics. It is noted that the supervisor sometimes brings her young children to work when day care isn't available, and that the children spend time in the kitchen where meals are prepared. There is also a sense that managers are aware of these issues but haven't taken decisive action. Problems cited include the dining room not being thoroughly cleaned, crumbs and spilled drinks on the floors, and the occasional appearance of bugs and cobwebs near windows, the fireplace, and exits. Hygiene practices are questioned, with occasional mentions that hair nets and gloves are not consistently worn in the kitchen, and a staff member is described as being on the phone for long stretches and displaying rude behavior toward residents. Taken together, these concerns point to a need for improved consistency and adherence to basic cleanliness and safety standards.
There are also individual stories that illustrate the mixed nature of day-to-day life at Summit Woods. Family members describe both good and not-so-good experiences with maintenance and upkeep. For example, another resident notes that while most staff are generally good, handyman work can take weeks, and a downspout is disconnected from the building - a problem reported for more than nine months. These anecdotes underscore ongoing maintenance bottlenecks and the desire for quicker response times, even as residents acknowledge that when things do get addressed, there is real appreciation for the effort involved.
Despite the maintenance and dining concerns, many residents sing the praises of the staff and the opportunities available at Summit Woods. People describe the place as a great home for seniors, with personable staff and a strong emphasis on cleanliness in many areas. A particularly positive thread runs through comments about the kindness and attentiveness of caregivers, dietary staff, housekeeping, maintenance, and a broad menu of activities that residents enjoy participating in. One resident expresses wholehearted approval, stating that the team there is wonderful and that the staff, across departments, truly care about the residents. Another review emphasizes the supportive atmosphere that makes the community feel like family, with staff and residents alike described as friendly and welcoming.
The emotional and practical support surrounding family members during special times is also highlighted. For example, a family member notes that their grandfather moved into Summit Woods in November, and the team has been diligent about keeping the family updated and informed during COVID, reinforcing a sense of safety and transparency during a challenging period. A review from a relative of a long-time resident adds that the overall experience - management, care staff, dietary, housekeeping, maintenance, and activities - has been marked by care and dedication, leading to a strong recommendation for others considering Summit Woods.
In sum, Summit Woods presents a portrait of a vibrant living community where the people - residents, families, and staff - create a supportive, neighborly atmosphere. The Tech Genies program stands out as a particularly valuable resource for staying connected in an increasingly digital world, helping residents manage everyday tasks with less stress and greater independence. The environment is rich with social and wellness activities, and many residents feel their needs are met by a capable and caring staff. At the same time, there are clearly identified areas for improvement: the dining room and kitchen hygiene, consistent staffing practices in the kitchen, maintenance responsiveness, and steady leadership that minimizes frequent executive changes. When these elements align, Summit Woods shines as a place where seniors can live with dignity, safety, and a sense of belonging.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Booth House in Waukesha, WI is a welcoming and comfortable board and care home offering exceptional care and services for individuals in need of assistance with daily living. Our fully furnished facility provides a homelike environment where residents can feel at ease.
At Booth House, we understand the importance of maintaining an active and social lifestyle, which is why we offer a range of amenities and activities to enhance our residents' quality of life. Our dining room serves delicious meals prepared by our staff according to special dietary restrictions. Additionally, housekeeping services ensure that our community remains clean and tidy at all times.
For those who enjoy spending time outdoors, we have a beautiful garden where residents can relax and enjoy the fresh air. We provide Wi-Fi/high-speed internet throughout the facility, allowing residents to stay connected with their loved ones. Move-in coordination eases the transition process for new residents, ensuring that they settle into their new home seamlessly.
Our dedicated staff is trained to provide assistance with various activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical care they require. Medication management ensures that medications are administered accurately and on time.
Booth House strives to cater to individual needs, including diabetes diets and special dietary restrictions. We also arrange transportation for medical appointments, ensuring that residents can attend their important healthcare visits without worry.
In terms of nearby facilities, Booth House benefits from its convenient location. Three cafes are located nearby for residents looking to grab a cup of coffee or enjoy a meal outside the community. Four parks offer opportunities for outdoor recreation and relaxation. Twelve pharmacies ensure easy access to medication supplies. For healthcare needs beyond our scope, six physicians are available in close proximity.
Additionally, for entertainment purposes or spiritual fulfillment, one theater and one place of worship options are nearby. Residents can also choose from 26 restaurants available when they want to dine out or enjoy a meal with family and friends.
At Booth House, we strive to provide a comfortable and enriching assisted living community where residents can feel supported and engaged.
Booth House is located at 903 Summit Avenue, Waukesha, WI 53188 in Waukesha County, Wisconsin
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