811 Rogers Street, Viroqua, WI 54665
For more information about senior living options: (844) 490-3973
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The staff are very nice. The nurses, CNAs, and other staff are very kind and caring. The staff stay kind and caring while providing top-notch care. The staff are fantastic. The facility is excellent with caring staff. Grandparents were cared for very well there.
The food is horrible. Residents have to wait too long for help. The facility is woefully understaffed. bathroom assistance was delayed, leading to a near accident. A resident sat on the toilet for 15 minutes before CNAs returned. There are staffing shortages and the food is pretty icky. The facility would not be recommended due to staffing shortages and poor food.The two reviews together paint a picture of a facility where the people are the bright spot, even as there are real problems that color every day. On one hand, there is heartfelt praise for the staff - nurses, CNAs, and other workers who are described as kind, caring, and dedicated. These reviewers repeatedly acknowledge that the team members do their best to provide top-notch care, often under difficult circumstances. They express admiration for the patience, warmth, and generosity shown by the staff, and they urge whoever owns the facility to recognize and reward that dedication. The message is clear: the people who work there are remarkable, compassionate, and deserving of support.
On the other hand, the reviews do not shy away from criticizing the operational side of the place. The most persistently troubling concerns center on staffing levels and the resulting gaps in care. One reviewer bluntly describes the combination of "woefully understaffed" conditions and slower-than-desired response times, noting a specific incident that underscores the issue: pressing the call button for the bathroom, waiting until almost seven, and then, after being left unattended, having to pull the chain again. The reviewer recounts sitting on a toilet for about 15 minutes before two CNAs returned, highlighting how crucial timely assistance is for dignity and safety. The sense conveyed is that with more staff, these distressing delays would be less likely, and quality of life would not be compromised by such avoidable discomfort.
The criticism goes further to target the food served at the facility. The same reviewer candidly describes the meals as "pretty icky" and explicitly urges the owners to invest in better food, stressing that the quality of nourishment is a fundamental component of good care. There is a clear call to action directed at the franchise owners: open the purse strings for more staff and for decent meals. Yet even as they vent frustrations about food and staffing, they repeatedly reiterate that the staff themselves are fantastic and deserving of substantial raises for their hard work and commitment. In essence, the complaint is not about the people working there, but about the resources and conditions that shape the daily reality of care.
In the midst of the critique, the reviewer makes a pointed and heartfelt appeal to leadership. They acknowledge the staff's kindness and resilience in the face of "more patients and less staff," and they commend the caregivers for maintaining warmth and compassion despite the daily pressures. The sentiment is that those who work there are doing their best under circumstances that many families would find unacceptable, and they express a sense of gratitude for what the staff achieves every day - while also insisting that management must invest more heavily in staffing and food quality to honor that effort.
There is a contrasting voice within the set: an entirely positive account that simply hails the facility as excellent because of the care provided to loved ones. This second reviewer emphasizes that their grandparents were looked after very well, praising the facility as an excellent option for family members requiring support. The positive feedback serves as a counterpoint to the criticisms, suggesting that the experience at this facility can be highly favorable when staffing levels align with demand and when the quality of meals meets expectations. It casts the staff in an glowingly favorable light, further underscoring that care quality can be superb when resources allow.
Taken together, these reviews present a nuanced portrait. The staff are repeatedly described as kind, patient, and genuinely caring, often going above and beyond to attend to residents. Yet there is a stark tension between the warmth and professionalism of the caregivers and the practical constraints of understaffing and subpar food service. The overarching message is that the facility has the potential to deliver excellent, life-affirming care, but its current operations - and the financial decisions behind them - limit its ability to consistently meet residents' needs. The call is for greater investment in staffing and nourishment, paired with recognition and fair compensation for the dedicated team that makes care possible.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Vernon Area Rehab Center Cbrf in Viroqua, WI is a comfortable and well-equipped assisted living community that offers a range of amenities and care services to meet the needs of its residents. The dining room provides a pleasant setting for meals, and the fully furnished apartments offer a cozy and convenient living space. Residents can also enjoy spending time outdoors in the beautiful garden or utilize the outdoor space for various activities. Housekeeping services ensure that the living environment remains clean and tidy.
In terms of care services, the staff at Vernon Area Rehab Center Cbrf is ready to assist with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure comprehensive care for residents. The center offers specialized dietary options for those with diabetes or other dietary restrictions. Meal preparation and service are provided, taking into consideration individual preferences and needs. Medications are managed by trained staff to ensure proper dosage and timing.
Transportation arrangement is available for medical appointments, allowing residents to easily access healthcare services. Additionally, transportation can be arranged for other needs as well. For those who prefer to remain engaged in their spiritual pursuits, there are numerous places of worship nearby.
Residents will never be short on things to do as Vernon Area Rehab Center Cbrf schedules daily activities to keep them entertained and socializing with others in the community. There are also several cafes, parks, restaurants, pharmacies, physicians' offices, transportation options, and hospitals located conveniently close by.
At Vernon Area Rehab Center Cbrf in Viroqua, WI, residents can expect a caring environment where their physical, emotional, and social needs are met while enjoying a comfortable lifestyle surrounded by natural beauty.
Vernon Area Rehab Center Cbrf is located at 811 Rogers Street, Viroqua, WI 54665 in Vernon County, Wisconsin
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