Faith Gardens

Pros

• The staff at Faith Gardens are extremely friendly and helpful, providing a positive experience for residents and their families.
• Residents feel well taken care of, with many expressing satisfaction with the care provided.
• The community is well maintained, clean, and has a homely atmosphere that makes residents feel comfortable.
• One family member appreciated the supportive and encouraging nature of the staff towards their loved one.
• The facility offers a variety of amenities and activities that contribute to a pleasant living environment for residents.
• Many reviewers noted that the meals served at the facility were pleasing to the residents.
• There is a sense of safety and comfort among families regarding the care their loved ones receive at Faith Gardens.

Cons

• A resident walked out the door and died of exposure due to gross understaffing at the facility.
• Recent hires are more interested in their social media than doing their job, indicating a lack of professionalism.
• The staff on duty during the night were untrained and unable to properly document medication administration, raising concerns about care quality.
• The community was described as dark and gloomy with little natural light, contributing to a depressing atmosphere.
• The person leading the exercise class screamed at the residents instead of providing supportive guidance.
• The assisted living housing was deemed too depressing due to small room sizes and inadequate windows.
• Employees are treated poorly depending on their status, leading to a perception that some staff members do not fulfill their responsibilities when care is needed.
• A scheduled tour was mishandled with no one available to provide adequate information or assistance during the visit.
• An alarm went off while visiting, but staff did not attend to it promptly; an aide chose to smoke outside instead of checking on resident safety.

Review

The experiences shared by families and visitors at Faith Gardens Memory Care reveal a complex picture of the facility, marked by both commendable staff interactions and serious concerns regarding safety and overall management. Many reviewers highlight the kindness and attentiveness of the care staff, noting that residents generally receive friendly and compassionate treatment. For instance, one reviewer emphasized how their mother adjusted well to the community, appreciating the clean environment and nutritious meals provided. Moreover, another family member expressed their gratitude for the supportive nature of the staff, acknowledging their prompt responses to inquiries about their loved one’s care.

However, alongside these positive testimonials sit alarming accounts that cannot be overlooked. A particularly troubling incident was reported where a resident tragically died due to exposure after walking out of the facility during frigid December temperatures. This highlights a critical issue — staffing levels at Faith Gardens were described as grossly inadequate by several reviewers. The lack of adequate supervision raises serious questions about resident safety within the community, particularly for those who may have cognitive impairments or require closer monitoring.

A common theme among negative reviews was dissatisfaction with managerial oversight and training for new employees. One reviewer noted an incident involving medication administration where a night staff member failed to log when they had given medication to their mother every three hours as required. While this concern was resolved upon further investigation, it pointed to potential gaps in training that could jeopardize resident health if not addressed. In another account, parents’ needs were neglected when communication lines between potential residents’ families and staff fell short; scheduled tours went unstaffed, indicating poor organization within management.

The physical environment also came under scrutiny in many reviews. Observations regarding poor lighting left some visitors feeling that certain areas of Faith Gardens appeared dark and uninviting. In addition to aesthetic complaints about gloominess, there were significant questions raised concerning available outdoor space for residents — with multiple reviewers calling for larger areas for fresh air activities. Such shortcomings in facility conditions can dramatically affect both resident morale and overall well-being.

Conversely, some families reported positive interactions during tours but ultimately decided against placing their loved ones at Faith Gardens due to various reasons ranging from unsuitable room layouts to overall feelings of unease stemming from observed practices amongst staff members during different activities or classes held at the facility. Activities often felt disorganized; one visitor complained about an exercise class led by an instructor who resorted to yelling at participants instead of providing encouragement.

In conclusion, while many testimonials laud individual caregivers' dedication at Faith Gardens Memory Care center—commending them on professionalism amid difficult circumstances—significant systemic issues remain apparent across multiple reviews regarding insufficient staffing levels leading to safety concerns as well as weaknesses in managerial operations affecting both visitor experience and quality assurance measures around care provision protocols like medication administration records or activity engagement facilitation efforts among its residents. Prospective visitors should weigh these factors carefully based on personal priorities before making placement decisions for loved ones requiring assisted living services.

The area of Sun Prairie, Wisconsin, offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With several clinics, pharmacies, and hospitals in close proximity, residents have easy access to healthcare services. The numerous parks provide opportunities for outdoor recreation and relaxation. There are also a range of dining options available, from casual eateries like McDonald's and Culver's to more upscale restaurants such as Buck & Honey’s. Places of worship are nearby for those seeking spiritual fulfillment. Additionally, transportation options like the Dane County Regional Airport and U-Haul make travel accessible for visiting loved ones or going on trips. Overall, this part of Sun Prairie provides a balanced mix of essential services and recreational activities suitable for senior living.

Physicians

• Sun Prairie Clinic (0.1 miles)
• Dean Health System (0.1 miles)
• Dean Clinic (0.1 miles)
• Total Wellness (0.7 miles)
• Allure Skin Health (0.7 miles)
• Robertson Plastic Surgery (3.1 miles)
• Aesthetic Artistry MedSpa (3.6 miles)

Pharmacies

• SSM Health Prescription Center (0.1 miles)
• Walgreens (1.1 miles)
• Pick 'n Save Pharmacy (1.2 miles)
• O'Connell Pharmacy (1.5 miles)
• Walgreens (2.8 miles)
• UW Health at The American Center Pharmacy (5.4 miles)
• Walgreens (7.1 miles)

Parks

• Wetmore Park (0.5 miles)
• Angell Park Dream Park (1.3 miles)
• Bristol Ridge Community Park (1.5 miles)
• Sheehan Park (1.6 miles)
• Pheasant Run Park (1.7 miles)
• Orfan Park (1.9 miles)
• Sunny Valley Park (2.3 miles)

Restaurants

• Lost Court Bar and Grill (0.7 miles)
• Buck & Honey’s (0.7 miles)
• Guimo's Mexican Restaurant (1 miles)
• McDonald's (1.1 miles)
• Nitty Gritty Sun Prairie (1.2 miles)
• Daly's Bar & Grill (1.3 miles)
• Culver's (1.9 miles)

Places of Worship

• Sacred Hearts of Jesus and Mary Catholic Church (0.8 miles)
• Heartland Community Church (0.9 miles)
• Eastside Evangelical Lutheran (6.8 miles)
• Norway Grove Memorial Lutheran Church Elca (8.1 miles)

Hospitals

• Spay Me (3.4 miles)

Cafes

• Panera Bread (6.4 miles)
• Starbucks (7.1 miles)

Theaters

• Flix Brewhouse (6.8 miles)

Transportation

• Dane County Regional Airport (MSN) (8 miles)
• U-Haul (8.9 miles)