1227 North 29Th Street, Sheboygan, WI 53081
For more information about senior living options: (844) 490-3973
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Vista Care elicits a wide range of responses, with many families and staff praising the organization for its mission-driven approach and person-centered care. Several reviewers highlight a culture built on strong values: honesty, integrity, accountability, and a genuine commitment to supporting both clients and their families. In particular, praise is directed toward leadership figures such as Erin Krause, the local area director, who is described as "beyond wonderful," and Kelley Potenziani, who is noted for going above and beyond. These positive voices emphasize a sense of connection and trust, with references to transparent, frequent, and clear communication among clients, host home providers, and family guardians.
Across a broad swath of testimonials, Vista Care is celebrated for creating a welcoming, supportive environment for both clients and providers. Reviewers describe an atmosphere of innovation and collaboration, where professional development is valued and ongoing training keeps providers up to date. The agency is portrayed as nurturing, with classes and resources designed to help providers grow professionally. The culture also includes social and celebratory elements - summer picnics, holiday celebrations, and other gatherings - that contribute to a sense of community and shared purpose. There is a strong emphasis on being "connected" and available, so that providers, clients, and families feel supported without needing to schedule formal meetings in order to get help.
A core strength cited by many is the agency's commitment to clear, open communication and to keeping families informed about the client's care and any regulatory requirements. Reviewers note that Vista Care stays on top of Medicare and Medicaid rules, ensuring re-certifications and compliance so families do not bear the burden. The company is also praised for its tangible, practical support for host home providers, including respite care and a framework that helps families feel confident in the care their loved ones receive. The sense of teamwork - from the top down - fosters trust among colleagues and clients alike, with a shared understanding of each client's needs and a willingness to problem-solve together.
In contrast, a substantial portion of the feedback presents serious concerns about management and day-to-day operations. Some reviews describe environments where food is scarce in the house, cleanliness is inadequate, and communication with staff is lacking when issues arise. Allegations include underpayment, favoritism, and undertrained supervisors, with critics arguing that these deficiencies undermine the quality of care for residents. A number of comments portray a troubling scenario in which client safety and well-being appear compromised due to what reviewers describe as unprofessional behavior by some staff and insufficient oversight by leadership.
Several accounts detail alarming incidents and patterns that have shaken trust. One reviewer recounts a staff member threatening a relative in a chokehold, and notes that no apparent action was taken to remove or discipline the individual. Others claim ongoing issues with staff conduct and supervision, including references to "bar closings" and inappropriate off-hours conduct by leadership that allegedly spills over into the work environment. There are even assertions that some homes have been closed as a result of management-related problems, raising concerns about the root causes of those decisions and the overall stability of placements.
The reviews collectively present two markedly different realities: on one hand, a representation of Vista Care as a values-driven organization with strong leadership, supportive networks, and a culture of care that makes providers feel valued and clients feel known. On the other hand, there are persistent allegations of poor management, safety concerns, inconsistent staffing quality, and behaviors that critics say undermine the level of care residents receive. Some reviewers remain convinced of the company's positive potential, while others decisively advise against placing a family member with Vista Care, citing experiences that range from disappointing to alarming.
If you are considering Vista Care, the mixture of perspectives suggests a careful, highly informed approach. Prospective clients and providers may want to ask direct questions about leadership accessibility, staff training and supervision, safety incident reporting, and the steps taken to address complaints and protect residents. Request current service policies, a clear outline of accountability structures, and the mechanisms for addressing concerns quickly and transparently. Given the strong testimonials about mission-driven care alongside the serious concerns raised by others, a thorough on-site visit and conversations with multiple stakeholders could help you gauge whether the organization's strengths align with your family's needs and expectations.
Vista Care North 29th in Sheboygan, WI is an assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The community features a dining room where residents can enjoy delicious meals, as well as fully furnished accommodations for their comfort. A beautiful garden and outdoor space provide a peaceful environment for relaxation and socialization.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Residents can stay connected with telephone and Wi-Fi/high-speed internet services.
The care services at Vista Care North 29th include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive necessary medical attention. Special diets, including diabetes diets, are catered for, and meal preparation and service are provided. Medication management is available to ensure that residents take their medications correctly.
Transportation arrangements are made for medical purposes, as well as transportation to doctors' appointments. The dining options in the nearby area accommodate special dietary restrictions. Scheduled daily activities keep residents engaged and entertained.
The convenient location of Vista Care North 29th provides easy access to various amenities and services nearby. There are five cafes, three parks, 11 pharmacies, 37 physicians, 28 restaurants, one transportation option, eight places of worship nearby. In case of any emergencies or medical needs, there are six hospitals in close proximity.
Overall, Vista Care North 29th offers a supportive assisted living community with excellent amenities and care services to enhance the quality of life for its residents in Sheboygan, WI.
Vista Care North 29Th is located at 1227 North 29Th Street, Sheboygan, WI 53081 in Sheboygan County, Wisconsin
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