1411 North 26Th Street, Sheboygan, WI 53081
For more information about senior living options: (844) 490-3973
At Hil New Horizons, the monthly costs for room types demonstrate a competitive pricing strategy that stands out favorably when compared to both Sheboygan County and the state of Wisconsin. For instance, a studio at Hil New Horizons is priced at $2,525, significantly lower than the county's average of $3,758 and even more so against the state average of $3,999. Similarly, the semi-private room is available for $3,570, which is slightly above the local county cost but still below the state average. The one-bedroom option is priced at $3,980 - higher than both county and state averages - though it offers value considering its unique amenities and services. Overall, Hil New Horizons positions itself as an attractive choice for potential residents seeking quality care without the hefty price tag often associated with similar facilities in the area.
| Floor plans | Hil New Horizons | Sheboygan County | Wisconsin |
|---|---|---|---|
| Studio | $2,525 | $3,758 | $3,999 |
| Semi-Private | $3,570 | $3,473 | $3,977 |
| 1 Bedroom | $3,980 | $3,898 | $3,412 |
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The staff at Aurora is intelligent and compassionate. The staff is wonderful, understanding, and knowledgeable with exceptional follow-up care. The doctors at Aurora Clinic in Sheboygan are very nice, listen to patients, and don't rush them. Dr. Best and Kelly are great. The care provided has saved a life.
They describe the experience as a living hell because the counselor forced them to discuss trauma in group when they were not ready. They say first appointments were canceled on the morning of the visit, leaving them without care and continuity. They allege the intake staff misidentified them and that there is a 90-day wait with no guaranteed therapy sessions. They claim the department is a scam and that staff do not care about patients' health. They accuse clinicians of overmedicating and overprescribing medications. They report prescription policies that cause monthly run-outs and poor communication about refills. They describe difficulty contacting doctors after appointments, with delays via MyChart and repetitive nurse questions. They say staff refuse to fill out SSI disability paperwork and provide unhelpful referrals.A wide range of patient experiences colors the portrait of Aurora's psychiatric services, from life-changing support to frustrating episodes of administration and access. On the one hand, there are stories of care that feels attentive, compassionate, and effectively uplifting; on the other, there are warnings about how the system can derail care through cancellations, poor communication, and policy hurdles. Taken together, the accounts reveal a setting where the personal touch of individual clinicians can shine, but where the broader machinery - scheduling, intake, and prescription management - often struggles to keep up with patients' needs.
One narrative centers on the period of a two-week program that turned into a personal nightmare for one participant. The counselor in group therapy insisted on discussing trauma - even though the patient repeatedly stated they were not ready to open up about it. The reviewer describes a daily sense of dread and lack of motivation, precisely because the trauma topic was pushed despite clear boundaries and a lack of readiness. "The counselor made me talk abt the trauma in group that I clearly said I didn't want to talk abt it. Not only did that happen once it happened 3 times. Everyday I had no motivation to go because I know I didn't like to talk abt it." This painful experience stands in stark contrast to other testimonies about the organization's strengths.
In sharp relief to that painful episode are expressions of gratitude for the staff's character. Several patients speak about staff as intelligent, compassionate, and thorough in follow-up care. "I cannot thank the staff enough for helping me in the worst of my times. The staff is both intelligent and compassionate. Thank you aurora." Another voice notes, "Wonderful, understanding, knowledgeable staff with exceptional follow up care." These lines echo through a chorus of praise that suggests genuine human warmth and diligent attention from some clinicians and support personnel, even when the system around them is faltering.
Yet the record also bears witness to a series of operational frustrations that make it difficult to secure consistent care. A number of reviewers recount first visits canceled on the day of the appointment, sometimes twice, leaving patients in limbo and unable to access the care they need. The frustration is compounded by longer-term concerns about continuity of care. "My first visit has been cancelled by the provider twice. Both the morning of my morning appointments. I'm so frustrated because I can't get any care, much less any continuity of care." There are specific complaints about the intake process as well, including a nurse who, in one instance, addressed the patient as "Tom" and discussions about a long wait time to see a provider or to receive therapy sessions. Statements like, "Intake nurse addressed me as 'Tom'? there was a 90 day wait to even see a provider and then no guarantee of scheduled therapy sessions," paint a picture of a bottleneck-ridden entry into care that undermines trust from the outset.
The mixed picture extends to the perceived fit and temperament of intake staff. One reviewer describes a poor experience with intake personnel, suggesting a mismatch between the staff's approach and the needs of someone seeking mental health support. The same reviewer notes that outreach and paperwork support - specifically around SSI disability documentation - felt unhelpful, with a sigh and reluctance to assist. This kind of friction adds practical barriers to getting disability benefits or other essential supports, compounding the emotional strain of navigating a complex system.
Medication management emerges as a particularly thorny arena. Several accounts portray a pattern of overmedicating or over-prescribing, with patients feeling driven onto regimens that may not align with their needs. One reviewer explicitly claims, "Over medicates and over prescribes meds and put ppl on meds they don't need," while another expresses a broader grievance about policy changes that complicate access to prescriptions. A newer policy associated with FDA regulations is described as causing patients to run out of pills each month due to refill delays and rigid scheduling. The frustration is palpable: "They have literally written me a prescription on Thanksgiving and Christmas Day, and would not change the date claiming they can not or they would get fired, then they then claimed it was an insurance issue." These anecdotes also recount situations in which patients face delays in getting essential advice about side effects, sometimes being told to go to the ER, or being told to reschedule rather than receive timely guidance after a medication change. Some patients report relentless difficulty with communication, such as having to wait for days to get responses via MyChart, or being bounced between nurses who ask repetitive questions instead of connecting directly with the prescribing clinician.
Against the backdrop of these tensions, there are voices that single out particular doctors and clinicians. Where some experiences describe systemic problems, others celebrate individual care. Several reviewers recount sessions where doctors listened attentively and did not rush the patient, with quotes like, "the Drs. I've seen through Aurora Clinic in Sheboygan are very nice, and sit & listen to what you have to say, they don't rush you though like cattle." And there are specific commendations for certain clinicians, with one patient noting, "saved my life, if your serious about getting healthy and willing to follow the Dr.'s orders, then this is the place for you. Dr. Best and Kelly are great." These pieces of praise underscore that, in the same system, a patient may feel profoundly helped by a particular clinician while still feeling let down by administrative processes.
A recurring refrain in the more critical threads is a sense that what works well on the clinical side is undercut by operational failings and outsized frustrations with scheduling, policy, and accessibility. There are pointed warnings from some reviews, including calls to beware of the department and even claims that the system operates like a scam in certain respects. The terse and emphatic language - "BEWARE!!!!!" and "best advice: find a psychiatrist who has a private practice and does not accept insurance because Aurora psych dept is a scam." - captures the depth of mistrust some patients feel when their experiences span both care and continuity of care issues. Meanwhile, another reviewer insists that the negative impressions are, in their view, accurate: "The negative reviews are accurate. They don't care about you like mental health professionals should. Will not help you with SSI disability." Together, these statements reflect real fear and disappointment about how care is delivered and documented, particularly for those who rely on disability benefits or long-term planning.
Taken as a whole, the accounts sketch a hospital or clinic system with real strengths and real weaknesses. The clinicians who listen, validate, and guide patients through crises can be outstanding and even lifesaving. At the same time, the surrounding network - intake processes, scheduling reliability, communication channels, and medication management policies - appears inconsistent and sometimes counterproductive to healing. The result is a landscape where a patient may feel profoundly helped by specific doctors or counselors on one hand, while facing systemic barriers that impede access, disrupt continuity of care, and complicate medication plans on the other. For anyone navigating Aurora's psychiatric services, the message is nuanced: there can be exceptional, humane care, but achieving reliable, ongoing treatment may require navigating a maze of administrative and policy hurdles.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hil New Horizons in Sheboygan, WI is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy nutritious and delicious meals prepared and served by the staff. Each unit is fully furnished, providing a comfortable living space for the residents.
The community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy the fresh air. Housekeeping services are provided to ensure that the living areas are clean and well-maintained at all times. Residents can stay connected with their loved ones through telephone services and Wi-Fi/high-speed internet access.
In terms of care services, Hil New Horizons provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive appropriate medical care. The staff is trained in diabetes management and can provide specialized diets for those who require it. Medication management is also available to ensure that residents take their medications on time.
Transportation arrangement for medical purposes as well as transportation to doctors' appointments is provided by the community for convenience. There are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals to cater to the various interests and needs of the residents.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. These activities offer opportunities for social interaction and help promote overall well-being.
Overall, Hil New Horizons in Sheboygan provides a comprehensive assisted living experience with its range of amenities, care services, dining options, nearby attractions, and convenient transportation options.
At Hil New Horizons, the monthly costs for room types demonstrate a competitive pricing strategy that stands out favorably when compared to both Sheboygan County and the state of Wisconsin. For instance, a studio at Hil New Horizons is priced at $2,525, significantly lower than the county's average of $3,758 and even more so against the state average of $3,999. Similarly, the semi-private room is available for $3,570, which is slightly above the local county cost but still below the state average. The one-bedroom option is priced at $3,980 - higher than both county and state averages - though it offers value considering its unique amenities and services. Overall, Hil New Horizons positions itself as an attractive choice for potential residents seeking quality care without the hefty price tag often associated with similar facilities in the area.
Hil New Horizons is located at 1411 North 26Th Street, Sheboygan, WI 53081 in Sheboygan County, Wisconsin
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