261 3 Road Street, Reedsburg, WI 53959
For more information about senior living options: (844) 490-3973
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Cassie is very friendly and goes out of her way to put customers first. The shop is adorable and reminds customers of Pier 1 Imports. Dawn and her team made the wedding flowers absolutely incredible and ensured the day went off without a hitch. Dorothy and her granddaughter are sweet and kind in resolving issues, and the arrangements are beautiful. Kasey designs fantastic arrangements and delivers them with a friendly small-town smile. The staff are fast and friendly, and orders are delivered promptly. Country Charm Fresh Floral & Gifts offers great prices and amazing floral arrangements with an awesome staff. Dawn is praised as the best by clients. The employees are helpful, and the shop carries home decor in addition to flowers. Customers say they would use Country Charm again and enjoy shopping local.
The reviewer found the phone staff unfriendly and felt pressured by the closing time, leaving them disappointed. A customer paid $50 for a bouquet but received only a few daisies, carnations, and two roses, deeming it not worth the price. A delivery order was canceled by email; the caller was bounced around, hung up on, and told there were no flowers, with a 3?5 day refund promised. The customer reported being hung up on seven times when trying to contact the shop and stated they would never return. A customer received a "premium" bouquet that looked like the standard, and there was no balloon; they felt the price was not justified. A customer said the delivered flowers looked nothing like what was ordered, were overpriced, and caused embarrassment. On another occasion, a deluxe arrangement was never delivered, with no notification and excuses offered; refunds were issued but the experience remained awful. A customer compared a delivered arrangement unfavorably to a Walmart bouquet, saying the service was not worth the money. A customer stated they would not buy from the shop again and called the experience awful.Country Charm Fresh Floral & Gifts comes across in many notes as a warm, locally beloved shop with a distinctive charm. Visitors describe the storefront as adorable and inviting, with a cozy, small-town feel that reminds some of familiar specialty shops like Pier One Imports. The staff frequently earns high praise for being friendly, helpful, and genuinely focused on making customers feel valued. One reviewer especially underscored how Cassie goes out of her way to put customers first, painting a picture of a shop where hospitality and heart matter just as much as the bouquets themselves.
Several stories center on memorable, high-impact experiences that left lasting impressions. A couple of customers recount emotional moments surrounding arrangements, with one noting that a bouquet brought his wife to tears of happiness and that the team helped create a flower design that felt truly special for a significant occasion. The wedding flowers are a standout theme in the collection of memories, with Dawn singled out for exceptional service and artistry. Descriptions like "absolute privilege" and "incredible" reflect a sentiment that the staff, especially during meaningful events, can make a day go smoothly and feel truly cared for. The consistency of design, along with the sense that the team treats weddings as a collaborative, personal project, is a throughline in several positive anecdotes.
Other reviews celebrate the shop's friendly, capable design team in everyday orders. Dorothy (often spelled as Dorothy or Dorthey in the chatter) is repeatedly praised as a sweetheart whose presence brightens the experience, and customers note that the store's offerings extend beyond flowers to home d?cor - seasonal items and other gifts - that rotate with the calendar. Kasey is singled out for solid floral design and dependable delivery, bringing a "small-town smile" to every arrangement. Several customers emphasize the speed and responsiveness of the service, including last-minute requests that still arrive with a polished presentation. The overall mood in these accounts is one of reliability, personal touch, and a sense of neighborhood pride in supporting a local business.
There is, however, a counterpoint in the form of a number of negative experiences that illustrate the challenges any small business can encounter. Some reviewers describe unfriendly or curt interactions over the phone, and a few recount explicitly negative experiences with hours and accessibility - being told the shop is closing at 4:30 and then facing pressure to hurry the purchase. Pricing and value are another flashpoint for several readers, with complaints about small, inexpensive-looking arrangements for prices that felt steep, and a perception that some bouquets didn't live up to the photos or the premium label. A recurring thread centers on delivery mishaps and communication gaps: orders canceled or altered without clear confirmation, delays, or no-show deliveries, and instances where customers felt they were left in the dark or shuffled around on calls. One particularly sharp note described a 50-dollar bouquet as underwhelming compared to grocery-store options, highlighting the mismatch between expectations and outcome for some customers.
Delivery experiences vary widely in the narratives. A few customers report successful, prompt deliveries and even beautiful arrangements after delays or missteps, with staff going the extra mile to make things right. Yet others recount friction with cancellations, refunds, and repeated assurances that the order would be delivered - only to face ongoing delays or changes. There are mentions of cancellations influenced by stock issues, as well as negative comparisons to other providers, including online platforms, that left some customers feeling frustrated or misled. In one particularly pointed account, a funeral arrangement was described as not meeting expectations or resembling a less-preferred option, accompanied by strong disappointment about value and presentation. The recurring theme is a call for more accuracy, transparency, and consistency, especially when customers are relying on a shop for important occasions.
Amid the mixed reviews, a quiet current of loyalty persists. Many customers emphasize Country Charm's strength in person: the tangible care of the designers, the ability to craft just the right look for a special moment, and the sense that the team is deeply invested in their community. Some people continue to rely on the shop for crucial moments - birthdays, hospital visits, sympathy gestures, and family milestones - describing the staff as responsive, compassionate, and willing to work within tight timelines. The contrast between high praise for personal service and frustration over miscommunication or stock issues underlines a dynamic balance: the shop's humans bring warmth and artistry, while operational gaps occasionally dampen the experience.
In sum, Country Charm Fresh Floral & Gifts presents a portrait of a beloved local gem with a strong emphasis on personal connection, artistic arrangements, and a heartfelt commitment to customers. The stories celebrate the shop's ability to turn moments into meaningful memories, whether through a wedding bouquet that feels tailor-made or a last-minute delivery that lands just in time. At the same time, several reviews underscore the importance of clear communication, consistent inventory, and value alignment. For those who choose to visit or order, a bit of patience and direct confirmation can help bridge the gap between the shop's warm, friendly service and the precision customers hope to see in every bouquet.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our country family home in beautiful Reedsburg, WI. Our board and care home provides a warm and comfortable environment for seniors who require assistance with their daily living activities.
Our community offers a range of amenities designed to enhance the well-being of our residents. From a spacious dining room where nutritious meals are served to fully furnished rooms that provide a cozy retreat, we strive to create a comfortable and inviting atmosphere. Our garden and outdoor spaces offer opportunities for relaxation and fresh air, while our Wi-Fi/high-speed internet ensures that residents stay connected with their loved ones.
We understand the importance of maintaining a clean and organized living space, which is why our dedicated housekeeping services ensure that residents can enjoy a tidy and well-maintained home. Additionally, our move-in coordination services are available to assist with the transition process.
At our community, we prioritize the health and safety of our residents. Our caring staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical services, including medication management. For residents with special dietary needs, we offer diabetes diets and accommodate special dietary restrictions.
Transportation is made easy through our arrangement for medical transportation as well as transportation to doctors' appointments. Residents can rest assured knowing they have convenient access to nearby parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
To enrich the lives of our residents even further, we offer scheduled daily activities that cater to their interests and hobbies. Whether it's engaging in group exercises or participating in social events, there is always something exciting happening at our community.
Come join us at our country family home in Reedsburg, WI where you will find compassionate care in a peaceful setting surrounded by nature's beauty and convenient amenities at your doorstep.
This part of Reedsburg, Wisconsin offers a convenient and accessible location for senior living. With a variety of physicians, pharmacies, and hospitals within close proximity, seniors can easily access healthcare services. The abundance of parks provides opportunities for outdoor activities and relaxation, while the diverse selection of restaurants caters to different tastes. Places of worship offer spiritual fulfillment, and transportation options such as taxis and aviation services make it easy to get around. Additionally, amenities like cafes and theaters are just a short drive away for entertainment and socializing. Overall, this area provides a well-rounded community for seniors looking to settle down in a welcoming environment.
Country Family Home is located at 261 3 Road Street, Reedsburg, WI 53959 in Sauk County, Wisconsin
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