11428 West State Road 27/70, Radisson, WI 54867
For more information about senior living options: (866) 208-4318
Overall Review of Queen Of Angels Convent And Cbrf
Pros
The facility is very welcoming.
Cons
The staff do not treat residents very well.- Residents are treated more like patients.
- People are advised not to send their family members there.
- There are many secrets and a sense of something sneaky.
- The women who run the place are mean.
- The facility cannot retain staff.
- Former employees say it is awful.
- The environment makes residents feel horrible.
- The place should be shut down.
- It feels like a prison cell for residents until they die.
- The reviewer was punished for talking to staff too much.
Review
Queen Of Angels Convent And Cbrf is best suited for families seeking a traditional, intimate setting with a religious or convent-informed atmosphere and who are prepared to be actively involved in advocating for a loved one. The environment can feel warm and familiar at first glance, and the setting may appeal to seniors who thrive on routine, quiet days, and a sense of ceremony or structure. This is not a facility that leans on high-tech polish or glossy assurances; it rewards families who want a close, neighborhood-like feel and are willing to monitor day-to-day care rather than rely on passive assurances.
Those who should strongly consider alternatives are families for whom consistent, respectful treatment and transparent governance are non-negotiable. The mixed feedback in the reviews points to significant red flags: residents described as being treated more like patients than people, a culture of secrecy and “sneakiness,” and administrators perceived as unkind or harsh. Coupled with reports of staff turnover, these concerns raise questions about stability, responsiveness, and whether residents truly feel safe and valued. For families prioritizing dignity, autonomy, and predictable care, another option is advisable.
The positive thread in the feedback, namely, a notably welcoming initial impression, highlights a real, if uneven, capability to create warmth and social connection when staff are present and engaged. In practical terms, the pros would be meaningful if they could be consistently replicated: friendly reception, opportunities for meaningful social interaction, and a calm, convent-like ambience that can support spiritual or reflective routines. When these elements align, they represent genuine value for residents who benefit from gentle social engagement and a home-like cadence. Yet the existence of warmth does not erase the heavier concerns about how residents are treated, or how staff stability and governance function over time.
The core cons are substantive and difficult to overlook. Claims of residents being treated more as patients than as individuals, paired with talk of secrecy and a sneaky culture, create an atmosphere of mistrust that undermines quality of care. Staff turnover compounds these issues, eroding continuity of care, making it hard for residents and families to build relationships with caregivers, and increasing the risk of overlooked needs or miscommunication. The described “prison cell” feel and punitive undercurrents are the most troubling traits, because they strike at dignity, autonomy, and emotional well-being, critical factors for long-term living arrangements. Even if some days feel welcoming, the broader pattern suggested by the reviews signals real risk.
In weighing the pros against the cons, the potential warmth and quiet charm do not reliably offset the substantial risks identified. A family facing this choice should anchor decisions to concrete assurances: sustained, respectful resident interactions; a stable, well-supported caregiving staff; transparent operations; and easy access to advocacy and grievance channels. Without visible, ongoing improvements in governance and staffing, the favorable aspects remain episodic rather than systemic. For many, the burden of vigilance required to safeguard a loved one would be too high to justify admission.
Practical steps for families considering this community (and how to proceed if choosing it) are clear. Schedule multiple, unannounced visits at different times of day to observe interactions, ask to speak with several current residents and families, and request detailed data on staff retention and training, supervision, and leak-proof incident reporting. Inquire about daily routines, activity programming, and how residents’ preferences are honored. Verify compliance records with state regulators and request a clear, written policy on grievance resolution and resident rights. If any concerns persist, broaden the search to communities with proven, consistent resident-centered care and transparent governance. In the end, the decision hinges on whether the welcoming moments can be achieved consistently within a culture that treats residents with sustained dignity and respect.
12 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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