Open Arms 20 II | Reviews | Mount Pleasant, WI

5335 Taylor Avenue, Mount Pleasant, WI 53403

For more information about senior living options: (866) 208-4318

4.8 from 85 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Overall Review of Open Arms 20 II

differentiator 25 reviews mention this

Caregivers and managers stand out

Residents and families repeatedly describe caregivers and managers as professional, responsive, and compassionate.

Many reviewers focus on the people, praising caregivers and house managers for being professional, kind, and attentive to resident needs. Several comments call out responsiveness to resident care and family requests, along with leadership that makes residents feel well cared for. A few reviewers also recommend the facility specifically because of the team’s approach to care and communication.

common 2 reviews mention this

Clean, welcoming environment

Reviewers mention a clean, welcoming home environment.

At least a couple of reviews describe the home as clean and note that it feels welcoming from the first visit. One review also points to the location as feeling safe, alongside the cleanliness and caregiver care they observed.

caveat 4 reviews mention this

Serious concerns about staff handling

Some reviews raise serious concerns about staff behavior and care follow-through.

A group of negative reviews describe problems with staff conduct and professionalism, including claims of inappropriate behavior around residents. Others report inadequate day-to-day care during a stay, with one reviewer alleging minimal hygiene support. There are also allegations of unsafe physical handling and calls for investigation, alongside a separate complaint that staff training appears insufficient for medical or caregiving needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

4 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

General Mitchell International (18 miles away)

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

McDonald's (0.5 miles)
McAuliffe's Pub (0.5 miles)
Burger King (2.4 miles)
Chick-Fil-A (2.4 miles)
Joey's (2.4 miles)
Taco Bell (2.5 miles)
O&H Danish Bakery (2.5 miles)

Physicians

Advanced Pain Management (0.7 miles)
Byron Health And Heali (0.8 miles)
Great Lakes Dermatology (2.1 miles)
Ahmad Zia Khan, MD (2.6 miles)
Psychiatric Services (2.6 miles)
Dr James D. Mataczynski, MD (2.7 miles)
Aurora Dermatology (2.7 miles)

Pharmacies

Walgreens (1.1 miles)
Pick 'n Save Pharmacy (1.2 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.3 miles)
Walmart Pharmacy (2.4 miles)
Nutritional Designs & Pharmacy (2.4 miles)
Walgreens (2.5 miles)

Hospitals

Reach Unlimited (1.4 miles)
R M Lakeshore Investments (3.3 miles)
Wheaton Franciscan Healthcare - All Saints (3.4 miles)
Aurora Quick Care (3.7 miles)
Mental Health Service-st Lukes (3.8 miles)
Wheaton Franciscan Healthcare-All Saints (3.8 miles)
St Luke's Sleep Center (3.8 miles)

Parks

Lake Park (2.2 miles)
Petrifying Springs Park (2.6 miles)
Racine Lakefront Parkway (3.7 miles)
Racine Quarry Park (4.5 miles)

Cafes

Wilson's Coffee & Tea (2.7 miles)
Starbucks (6.1 miles)
The Coffee Pot (6.5 miles)
Harborside Common Grounds (6.7 miles)

Theaters

Renaissance Cinema Sturtevant, Wi (4.2 miles)

Places of Worship

Lakeside Lutheran Church (5.8 miles)
Holy Rosary Parish (6 miles)

Frequently Asked Questions

Where is Open Arms 20 II?

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Open Arms 20 II in Mount Pleasant, WI