5335 Taylor Avenue, Mount Pleasant, WI 53403
For more information about senior living options: (844) 490-3973
Open Arms Assisted Living is praised for awesome caregivers and abundant enrichment and socialization opportunities. The team is highly professional and makes families feel comfortable during discussions about placement. Dai-Cheri Rashada is described as a terrific manager who is responsive to residents and family requests. Annah and the administrative team are noted for being helpful and welcoming. The staff is consistently described as amazing, with Glorious highlighted as a patient, loving manager who truly cares. Marquita is regarded as the best manager, getting things done in a timely manner. Open Arms is considered by many to be the best assisted living option in the area, with a clear commitment to excellence. The environment is friendly and welcoming, with clean facilities and positive vibes. The staff is described as caring and compassionate toward residents.
A reviewer stated that one staff member was rude and very unprofessional, suggesting her license should be revoked or she needs more training. The facility was described as terrible, with a claim that all staff should be fired for mistreating residents. A reviewer alleged that a staff member punched a resident in the face and put him in a choke hold, with no charges filed. The reviewer criticized the staff as poorly trained and hired from the streets, lacking basic medical knowledge. The reviewer warned against sending loved ones to the facilities, describing them as full of empty promises and noting a resident's decline due to inaction. The reviewer observed neglect of basic care, stating residents were barely showered or brushed teeth. The reviewer claimed that when residents exhibited tough behaviors, staff would call the cops and issue tickets instead of providing proper care.Open Arms Assisted Living comes through in the reviews as a place that many families consider a welcoming home for their loved ones, where enrichment, socialization, and attentive care sit at the center of daily life. Across the board, families emphasize how much they value the opportunities for their relatives to stay engaged, supported, and connected with caring staff. There's a recurring sense that residents are treated with respect and warmth, and that the environment offers more than just basic housing - a space where meaningful activities and genuine kindness come first.
Several reviewers highlight the professionalism and responsiveness of the team from the very first contact. One person described meeting with the staff to discuss a possible placement and walking away reassured by the high level of professionalism, which made them feel comfortable and confident in their decision. Others point to specific administrative leaders, noting how the administrative team, especially Annah, as well as house managers like Dai Cheri (also spelled Da Cheri) and Glorious, work to ensure residents' needs are understood and addressed promptly. The impression is that the team goes beyond the minimum to create a sense of ease for families during what can be a stressful transition.
Within the community, the praise is especially strong for individual leaders who are repeatedly named as making a tangible difference in residents' lives. Glorious, described as kind, patient, and exceptionally dedicated, stands out as a cornerstone of smooth daily operations and a source of comfort for both residents and their families. Marquita is celebrated as a proactive manager who gets things done quickly and efficiently, while Dai Cheri is repeatedly called out as a compassionate and responsive house manager whose presence is felt positively by caregivers and residents alike. The feedback paints a picture of a leadership team that is deeply involved in daily care, fostering a sense of trust and stability.
Beyond leadership, the staff culture is praised for its warmth and personality. Reviewers frequently mention smiling faces, "good vibes," and a sense that the caregivers genuinely enjoy their work. The staff are described as loving, patient, and capable of keeping spirits high even on challenging days. One reviewer specifically notes that Glorious helps keep everyone laughing, suggesting a balance of professional care with an atmosphere where residents feel at ease and valued. The sentiment is that the team not only meets basic care needs but also contributes to residents' overall happiness and well-being.
The experiences are not monolithic, however. A few reviews raise serious concerns that deserve attention. One reviewer describes a perception of poorly trained staff and questions the level of medical knowledge available on-site, suggesting that some hires may lack the necessary background. In another account, a very negative portrayal emphasizes abuse, stating that a loved one was mistreated, not properly cared for, and that there were alarming incidents that warranted investigation. These concerns underscore the importance of ongoing training, rigorous safeguarding, and transparent, responsive handling of any complaints. They serve as a reminder that, while many experiences are highly positive, there are real and serious issues that prospective families should carefully vet.
Against the backdrop of both praise and concern, several reviews anchor Open Arms as a standout option in its market. Phrases like "by far the best Assisted Living in our market area" and "clearly committed to excellence" reflect a strong conviction among supporters that the facility can offer exceptional care when everything functions smoothly. Yet the contrasting, outspoken voices call for due diligence and careful conversations with current residents and staff. The spectrum of feedback - from glowing endorsements to grave warnings - suggests a community that is deeply loved by many but also one where ongoing attention to training, safety, and accountability remains essential.
For families considering Open Arms, the message is nuanced and practical. The facility appears to deliver high-quality, compassionate care, with a commendable emphasis on enrichment, socialization, and resident-centered leadership. The positive experiences emphasize responsive management, engaged caregivers, and a welcoming, clean, and safe environment. At the same time, the negative accounts urge prospective entrants to ask tough questions about staff training, supervision, and safeguarding procedures, and to seek direct, current feedback from residents and their families. Overall, Open Arms presents a compelling blend of warmth, professionalism, and community spirit - balanced by a call for vigilance to ensure every resident remains safe, respected, and well cared for.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Open Arms 20 II is an assisted living community located in the serene neighborhood of Mount Pleasant, WI. It offers a range of amenities and care services to ensure the comfort and well-being of its senior residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by our professional staff. The living spaces are fully furnished, providing a cozy and homely atmosphere for our residents. Open Arms 20 II also boasts a beautiful garden, offering a peaceful outdoor space for relaxation and socializing.
Housekeeping services ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is provided to ease the transition for new residents. Telephone services and Wi-Fi/high-speed internet are available to keep residents connected with their loved ones.
In terms of care services, Open Arms 20 II offers assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff coordinates with healthcare providers to ensure that each resident's medical needs are met. Residents with diabetes receive specialized diet plans, while medication management is provided to ensure proper administration of medications. Special dietary restrictions are accommodated.
Transportation arrangement for medical appointments is available, ensuring that residents can easily access necessary healthcare services. Scheduled daily activities provide opportunities for socialization and engagement within the community.
For convenience, there are several nearby amenities. Cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals are all in close proximity to Open Arms 20 II.
At Open Arms 20 II in Mount Pleasant, WI, we strive to provide a warm and caring environment where seniors can feel comfortable and supported.
Open Arms 20 II is located at 5335 Taylor Avenue, Mount Pleasant, WI 53403 in Racine County, Wisconsin
Visions Of Life II
Racine, WI
Extensive care services and amenities with personalized support (24/7 supervision, medication management, transport coordination, activities).
Time To Treasure 6 S
Racine, WI
Comprehensive memory care with 24/7 supervision, ADL support, medication management, tailored meals, mental wellness program, and move-in coordination in an intimate, fully furnished setting.
Time To Treasure 5 S
Racine, WI
Comprehensive memory care with 24/7 supervision and dementia-focused programming.
Wood Adult Family Home
Racine, WI
Comprehensive memory care with 24/7 supervision and ADL support.
Lifestyle Adult Family Home 2
Racine, WI
Small, personalized care with memory care options and 24/7 supervision, medication management, and transportation.
Oliver Adult Family Home
Racine, WI
Small, homelike setting with personalized care, delicious meals, and access to a garden and outdoor space.
Manor Of Kenosha
Kenosha, WI
Caring staff and effective therapy; improvements under new management.
Kenosha Place Senior Living
Kenosha, WI
Friendly staff, clean environment, and engaging activities.
Kenosha Place Senior Living costs
Kenosha Place Senior Living reviews
Kenosha Place Senior Living images
Lakeside Towers
Kenosha, WI
Active independent living with a pet-friendly policy and nearby parks, dining, and healthcare.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
