500 South State Street, Prairie Du Chien, WI 53821
For more information about senior living options: (844) 490-3973
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The reviewer has had only good experiences with LKi Choice. LKi Choice is praised for quick and polite responses. The reviewer expresses gratitude for all that LKi Choice does.
The person I'm in contact with either does not seem to care or does not like her job. She is also very rude on the phone.Experiences with LKi Choice appear to follow a familiar pattern for many people who interact with the service: a clear sense that the team is responsive, courteous, and appreciative of the people they help. In conversations that surface around LKi Choice, the recurring note is that someone on the other end answers promptly and with a polite, respectful demeanor. The sentiment is reinforced by a simple but meaningful expression of gratitude: "Thanks for all you do!" It's as if the positive interactions create a small but noticeable sense of trust, a feeling that the team values people's time and effort, and that support is accessible when it's needed.
Across these favorable experiences, the common thread is the speed and tone of the communication. Respondents emphasize that inquiries don't linger; questions are answered quickly, and the tone remains courteous and professional. This combination - timeliness paired with a respectful approach - contributes to a reassuring sense that help is available when needed. In environments where plans and schedules can be uncertain, such dependable responsiveness stands out as a key strength, and it's easy to imagine how it can reduce anxiety and make complex processes feel more manageable.
Yet the picture is not uniformly positive. A different perspective highlights a disconnect between what is approved or promised and what actually materializes in practice. In this account, a client was approved for more hours, a change that should logically be reflected in the schedule and in the person's workload. However, the speaker notes that their own hours have remained unchanged. The implication is that there is a failure somewhere in the process - between approval at one level and the execution of that change in the field. This gap can be frustrating, because it undercuts the sense of progress that was anticipated when the approval came through.
Compounding the issue is the attitude described in the outreach, which centers on the person the reviewer is in contact with. The reviewer characterizes this individual as either indifferent to the work or dissatisfied with their role, suggesting a lack of engagement or enthusiasm. The negative perception goes beyond mere tiredness or busyness; it implies a broader disengagement that colors interactions. In addition, the reviewer asserts that the person can be rude on the phone, a behavioral red flag that can erode trust, hinder clear communication, and increase the emotional burden on someone already navigating a challenging situation.
The combined effect of stalled hours and discourteous communication is significant. For the client and the reviewer, it creates a sense of inconsistency and diminished reliability. When hours are an important part of a plan - whether for care, support, or other essential needs - seeing a promised increase fail to appear can feel like a setback rather than progress. Coupled with a phone experience that feels unfriendly, it becomes harder to maintain confidence in the service and to feel supported during a time when dependable assistance matters most.
From a broader perspective, these two threads - the consistently positive, responsive experiences and the troubling case of unfulfilled approvals and dismissive communication - illustrate a service that is capable of both excellent performance and noticeable gaps. The positive stories point to what LKi Choice can do well: quick, polite engagement that makes clients feel acknowledged and valued. The other account highlights opportunities for improvement, particularly around internal coordination and frontline professionalism. Addressing these gaps could help ensure that the good experiences aren't an exception but rather the standard across all interactions.
Ultimately, the impressions suggest a need for alignment and accountability within the system. When a client is told that more hours are approved, there should be clear, timely steps to reflect that change in practice, with transparent updates if delays occur. At the same time, frontline staff should receive ongoing training and support to maintain a consistently respectful and helpful demeanor on calls. With attention to these areas, LKi Choice has the potential to balance the strong, positive experiences many users already report with the constructive feedback provided by those who encounter more challenging interactions.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Knapp State Street in Prairie Du Chien, WI is a board and care home that provides exceptional care services and amenities for elderly residents. The fully furnished community offers a comfortable and nurturing environment for seniors to enjoy their retirement years.
Residents can indulge in delicious meals served in the dining room, which accommodates special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and tidy. Additionally, the community offers move-in coordination services to assist with a smooth transition.
For leisure and relaxation, Knapp State Street features outdoor spaces and a garden where residents can enjoy fresh air and nature. Wi-Fi/high-speed internet connectivity is available for residents to stay connected with loved ones or pursue personal hobbies.
The dedicated staff at Knapp State Street provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. In addition, they coordinate with health care providers to ensure residents receive optimal healthcare services. Special attention is given to diabetes care, including managing diets as required.
Transportation arrangement for medical appointments is provided to ensure residents have access to necessary healthcare services. Scheduled daily activities are also organized to engage and entertain residents throughout the day.
The community's convenient location offers various amenities nearby. Residents have access to two cafes for casual dining options within close proximity. Nature enthusiasts will appreciate the 12 parks in the area where they can enjoy scenic walks or picnics. Pharmacies and physicians are conveniently located nearby, making it easy for residents to access healthcare services when needed.
For entertainment options, there are 26 restaurants offering diverse culinary experiences and one theater nearby for movie lovers. Religious individuals will find solace with 17 places of worship within reach.
Overall, Knapp State Street in Prairie Du Chien provides a comfortable and supportive environment for seniors, offering excellent care services, numerous amenities nearby, and opportunities for social engagement and relaxation.
Knapp State Street is located at 500 South State Street, Prairie Du Chien, WI 53821 in Grant County, Wisconsin
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