Knapp Home Cass Street in Prairie Du Chien, WI

216 West Cass Street, Prairie Du Chien, WI 53821

For more information about senior living options: (844) 490-3973

4.4 from 5 reviews
5 stars
3
4 stars
1
3 stars
1
2 stars
0
1 stars
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Assisted Living Board and Care Home

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    Overall Review of Knapp Home Cass Street

    Pros

    • pro They have only had good experiences with LKi choice.
    • pro Responses are quick and polite.
    • pro They appreciate all that is done.

    Cons

    • pro The person I'm in contact with either does not seem to care or does not like her job.
    • pro She is also very rude on the phone.

    Review

    Knapp Home Cass Street in Prairie Du Chien is best suited for active seniors who want straightforward, attentive daily care in a setting where staff interactions feel genuinely friendly and responsive. The community earns strong marks for on-the-ground warmth and prompt communication from front-line staff, a trait that matters most to families seeking ease of day-to-day coordination rather than a fortress of policy. With a 4.4 rating from a small pool of reviews, the tone across most experiences is consistently positive, underscoring a culture where aides and aides' aides respond quickly and politely. For residents who value personal connection and a cheerful, practical staff, this community delivers a reliable baseline of day-to-day support.

    Those considering Knapp Home Cass Street as a long-term solution should contrast this with the needs of residents who demand flawless reliability in scheduling and professional escalation when issues arise. A single, clear warning from a family member notes that a request for more hours was approved but not enacted, highlighting that administrative follow-through can lag. Another voice describes a front-desk contact as disinterested or curt on the phone. If care coordination, proactive communication, and respectful, consistent phone manners are non-negotiable, alternatives with stronger centralized management and more predictable workflows may be preferable.

    On the plus side, the strongest assets are immediate, courteous responses and an overall culture that makes families feel welcomed. When conversations stay with front-line staff, issues tend to be acknowledged swiftly, and residents experience smoother daily routines as a result. The community's positive reputation in the reviews suggests that most residents enjoy a comfortable, personable environment where care staff remember preferences and respond with kindness. Those practical benefits can compensate for occasional gaps in administrative follow-through, especially for residents who do not require highly complex care plans or aggressive scheduling discipline.

    However, the notable downsides require careful weighing. The hour-adding misstep points to a potential gap between asks and action, which can ripple into trust and satisfaction for families managing care from afar. The report of rude phone communication, though isolated, signals that some lines of contact may color the overall experience with a negative tone. In practice, this means care coordination may feel inconsistent, and the person responsible for arranging services may not always convey professionalism that reassures families during busy periods. These flags don't condemn the community, but they do merit a clear risk signal for households that depend on exacting administrative reliability.

    Prospective families should verify two critical threads before committing. First, clarify the chain of responsibility for care hours, scheduling changes, and who handles escalations when an adjustment is needed. Ask for the administrator's direct contact and request a concrete timeline for implementing approved changes. Second, request a tour and a candid conversation with both caregiving staff and the office team to assess whether the communication style aligns with the family's expectations. In addition, seek examples of how the community handles complaints or service gaps, and whether there is a formal follow-up process after issues are raised.

    In the end, Knapp Home Cass Street offers a solid, practical home for seniors who prize quick, polite, on-site interactions and a friendly living environment. Its best-case picture is a resident who benefits from responsive staff and a warmth that translates into reliable daily routines. The weaker thread is a susceptibility to administrative friction and occasional borderline curt phone interactions, which can undermine confidence if not addressed. For families willing to push for clear expectations, document a reliable contact path, and insist on timely execution of agreed changes, this community can be a strong fit. For those who need impeccable scheduling discipline and consistently smooth administrative communication, it may be prudent to compare alternatives more closely.

    Features

    Housing

    • 7 resident community capacity 7 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Knapp Home Cass Street in Prairie Du Chien, WI is a board and care home that provides personalized care and assistance to seniors. Our fully furnished facility offers a comfortable and homelike environment for our residents.

    With amenities such as a dining room, outdoor space, and high-speed internet, residents can enjoy a variety of activities and stay connected with their loved ones. Our dedicated staff takes care of housekeeping services, ensuring that the living spaces are always clean and tidy.

    We understand the importance of maintaining health and well-being, which is why we offer various care services including assistance with daily activities, bathing, dressing, transfers, medication management, and coordination with healthcare providers. For those with specific dietary needs or restrictions such as diabetes diet or special dietary restrictions, our kitchen staff prepares nutritious meals tailored to their requirements.

    Transportation arrangement for medical appointments is available to ensure that residents can easily access necessary healthcare services. Additionally, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    At Knapp Home Cass Street, we strive to create a supportive community where seniors can live comfortably while receiving the assistance they need. Come visit us today to experience our warm and caring environment firsthand.

    Nearby Places of Interest

    Places of Worship

    • Gundersen Lutheran Sparta Medlink (0.3 miles)
    • Holy Trinity Episcopal Church (0.3 miles)
    • St John's Catholic Church (0.3 miles)
    • St John Nepomuc Parish (0.3 miles)
    • Holy Family Parish (0.3 miles)
    • St Gabriel's Catholic Church (0.7 miles)
    • Grace Evangelical Lutheran Church-Wels (1.3 miles)

    Restaurants

    • Sawmill Saloon (0.3 miles)
    • Cafe Hope (0.4 miles)
    • Bob's Bar (0.4 miles)
    • McDonald's (0.4 miles)
    • China Buffet (0.5 miles)
    • Elmaguey Mexican Restaurant (0.5 miles)
    • Frazier's Old Faithful Inn (0.5 miles)

    Cafes

    • Simply Coffeehouse & Eatery (0.3 miles)
    • Hungry House (0.8 miles)
    • Corner Shoppe (13.2 miles)

    Parks

    • Prairie Du Chien Parks & Rec (0.4 miles)
    • Homestead Community (0.4 miles)
    • Lochner Park (0.6 miles)
    • Lawler Park (0.7 miles)
    • Fort Fun Playground (1 miles)
    • Marquette City Park (1.5 miles)
    • Triangle Park (2.1 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Prairie Prescription (0.6 miles)
    • McGregor Pharmacy (2.1 miles)
    • Walmart Pharmacy (4 miles)
    • Nucara Pharmacy 40 (12.2 miles)

    Physicians

    • Gundersen Behavioral Health Prairie du Chien (0.5 miles)
    • Gunderson Lutheran Clinic Prairie Du Chien WI (0.6 miles)
    • Crossing Rivers Health (2.5 miles)

    Hospitals

    • Prairie Du Chien Memorial Hospital (0.6 miles)
    • Crossing Rivers Health Medical Center (2.4 miles)
    • Medical Associates Clinic (12.2 miles)

    Theaters

    • Prairie Cinema (1.3 miles)

    Transportation

    • Prairie du Chien Municipal Airport (PCD) (2.3 miles)

    Frequently Asked Questions

    Where is Knapp Home Cass Street?

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