Our House Assisted Living
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2831 Maple Dr, Plover, WI 54467
For more information about senior living options: (844) 490-3973
Our House Assisted Living offers a competitive pricing structure for its one-bedroom accommodations, with a monthly cost of $3,350. This rate is slightly higher than the average in Portage County, which stands at $3,040, yet remains quite close to the statewide average of $3,412 in Wisconsin. The pricing reflects the quality of care and living environment that Our House provides, ensuring residents receive personalized attention and support tailored to their needs. While costs vary by location, Our House maintains a reputation for delivering value through both amenities and exceptional service in assisted living.
| Floor plans | Our House Assisted Living | Portage County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $3,350 | $3,040 | $3,412 |
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The reviewers report a very good experience with the facility. Staff from managers to caregivers are described as compassionate. The caregivers treat each resident as if they were family members. The owners are local and often present. Many staff, including the managers, have worked at the facility for several years. The reviewers felt like part of a large family. The facility has a great reputation for memory care and it's well earned.
The care at the facility is horrific. Residents are left sitting in the dark, not fed, and filthy. Diapers go unchanged for days. Staff respond with hostility, excuses, and blame shifting when confronted. The memory care unit smells of urine and needs to be shampooed. Management is awful, with managers avoiding workers and family members. Staff are accused of talking behind families' backs and making fun of them.Opinions about this facility run the full gamut, with some families recounting experiences that left them devastated and others praising what they perceived as genuine warmth and dedication. On one end of the spectrum, there are brutal accounts of neglect and dehumanizing conditions. Visitors describe dementia patients left sitting in darkness, without meals or clean clothes, and repeatedly found in visibly distressing situations. In these stories, the resident's basic dignity seemed to slip away as caregivers allegedly failed to feed or bathe them, and some family members felt compelled to mark time by writing the date on diapers to understand how long care had gone without a change. When confronted about what they witnessed, these families say they were met with hostility from staff, coupled with blaming and excuses rather than accountability. The tension between families and care staff during these visits was palpable, leaving relatives anxious and outraged at the perceived mistreatment of their loved ones.
A particularly troubling thread runs through several of the negative accounts: inconsistent care that appears to hinge on who is on duty and how the day unfolds. One family even reported a week or more in which a loved one's toileting needs and hygiene were not adequately addressed, triggering a strong sense of alarm about the facility's ability to safeguard basic comfort and dignity. The impression given by these reviews is that the environment can feel chaotic or uncaring at times, with residents who require daily, attentive support receiving anything but reliable routine care. The sheer contrast between this level of neglect and the distress about staff responsiveness is what many families find most upsetting.
In stark contrast to the harsher reports, other reviewers paint a very different picture. They describe a very positive experience, highlighting compassionate caregivers who treat residents as if they were their own family. These accounts emphasize that the staff - from managers to front-line aides - demonstrate genuine kindness, taking time to listen to families and to attend to residents with patience and warmth. The owners, described as local and frequently present, are portrayed as approachable figures who foster a sense of community and continuity. According to these reviewers, memory care is a strong suit of the facility, and the stable, long-tenured staff adds to a sense of trust and reliability. The overall tone in these reviews is one of gratitude and reassurance, with families feeling welcomed and included in their loved ones' daily lives.
Yet the discord between experiences doesn't end there. Several reviewers harshly criticize the management, describing it as aloof or even hostile toward both workers and families. Phrases like "god-awful management" appear in these accounts, with specific complaints about managers who seemingly avoid engagement and fail to address concerns openly. The memory care unit is also singled out for criticism in some of these reviews, with mentions of a pervasive urine odor indicating inadequate cleaning or maintenance. The overall message from these stories is a warning to prospective families: the atmosphere can be either uplifting and collaborative or dismissive and neglectful, depending on which staff members are present and how management handles issues when they arise.
There are additional notes about a culture of talking behind families' backs. Some reviewers claim that staff will speak about residents' families in a way that feels disrespectful or unprofessional, and several recount instances where the same questions or concerns had to be raised repeatedly without meaningful resolution. In these narratives, the care itself may not be in question - some families attest to being treated well and receiving attentive care for those in need - but the interpersonal dynamics inside the facility leave a sour aftertaste. The sense conveyed is that the day-to-day experience can hinge on the mood and discretion of a few individuals, rather than on consistent, transparent practices across the board.
Taken together, these reviews sketch a care facility that elicits powerful, conflicting feelings among families and visitors. On one side, there is praise for compassionate staff, a family-like atmosphere, and a strong memory care focus, with long-standing personnel and local ownership that contribute to a sense of continuity and trust. On the other side, there are grave accusations of neglect, poor hygiene, and a management style that seems detached or adversarial, accompanied by concerns about the treatment of families and the atmosphere in the memory care unit. The juxtaposition creates a complex picture: for some residents and their loved ones, the facility feels like a reliable, loving home; for others, it feels like a place where basic needs are not consistently met and where the organizational culture undermines trust.
If you're evaluating this kind of facility, these mixed reviews suggest several important considerations. Ask about staffing levels and turnover, particularly on the memory care unit, and request a tour of the spaces where residents dine, sleep, and receive personal care. Inquire about cleaning routines, toileting assistance, diaper changes, and how staff document and monitor each resident's needs. Talk to multiple staff members across shifts to gauge consistency, and request specifics about how concerns from families are handled and escalated. Finally, consider reaching out to regulatory or oversight bodies to learn about any past inspections or corrective actions. The range of experiences reflected in these accounts underscores the importance of direct, in-depth assessment and ongoing, open dialogue with the facility before making any decisions.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Central Wisconsin (23 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Our House Assisted Living in Plover, WI is a warm and inviting community that provides excellent care for seniors. Located in a peaceful neighborhood, our residents can enjoy the tranquility of their surroundings while still having easy access to various amenities.
We understand the importance of spiritual well-being, which is why we offer devotional services off-site. Our residents have the opportunity to nurture their faith and connect with others in a meaningful way.
Within our community, we have indoor common areas where residents can socialize, relax, or engage in activities. These spaces are designed to promote a sense of community and encourage interactions among residents.
At Our House Assisted Living, we also provide specialized care for individuals with diabetes. Our experienced staff members are trained to assist with diabetic care, ensuring that our residents receive the support they need to live a healthy and comfortable life.
Keeping our residents engaged and active is a priority for us. We organize devotional activities offsite, allowing them to explore their spirituality outside of our community walls. These outings also provide an opportunity for socialization and creating new connections.
In addition to our vibrant community environment, we are fortunate to be surrounded by numerous amenities. With two nearby cafes, our residents can enjoy delicious meals or grab a cup of coffee with friends or loved ones. For those who love the outdoors, there are eight parks nearby where they can take leisurely strolls or enjoy nature's beauty.
Accessing healthcare services is convenient due to the proximity of five pharmacies and nine physicians in close proximity to our community. For additional peace of mind, there are two hospitals nearby as well.
Residents at Our House Assisted Living won't ever run out of dining options with 27 restaurants available nearby. They can explore different cuisines or revisit their favorite spots whenever they desire.
Transportation is made easy with four options located nearby, making it convenient for our residents to run errands or attend appointments without any hassle.
For those seeking spiritual fulfillment, there are two places of worship close to our community for residents to join in religious services and connect with their faith community.
Our House Assisted Living in Plover, WI strives to provide a comfortable and enriching lifestyle for our residents. With top-notch care services, engaging activities, and the convenience of nearby amenities, we ensure that our residents can enjoy their golden years with ease and contentment.
This part of Plover, Wisconsin, offers a range of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment. With various dining options such as Paradise Bar Grill, McDonald's, and Subway, residents have easy access to delicious meals. Additionally, there are nearby parks like Worzella Pines Park and Lake Pacawa where seniors can enjoy outdoor activities and nature walks. Access to medical care is also readily available with physicians like Dr. Larry J. Woods and healthcare facilities like Plover Medical Center in close proximity. Places of worship such as Trinity Lutheran Church provide spiritual support for those interested in maintaining their faith practices. Overall, this area of Plover offers a mix of essentials for senior living including healthcare services, recreational opportunities, and dining options within a short distance from residential areas.
Our House Assisted Living offers a competitive pricing structure for its one-bedroom accommodations, with a monthly cost of $3,350. This rate is slightly higher than the average in Portage County, which stands at $3,040, yet remains quite close to the statewide average of $3,412 in Wisconsin. The pricing reflects the quality of care and living environment that Our House provides, ensuring residents receive personalized attention and support tailored to their needs. While costs vary by location, Our House maintains a reputation for delivering value through both amenities and exceptional service in assisted living.
Our House Assisted Living is located at 2831 Maple Dr, Plover, WI 54467 in Portage County, Wisconsin
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