Home Care Assistance Fox Cities

Pros

• The agency provides excellent care, leading to a positive experience for the family.
• The caregiver is professional, punctual, and attentive to the mother's needs.
• The caregiver engages in meaningful conversations with the mother, enhancing her well-being.
• The family appreciates the support that allows them to maintain their own lives while ensuring their mother receives proper care.
• The service offered by Home Care Assistance is seen as a valuable alternative to retirement communities, providing personalized attention for the mother.

Cons

• The caregivers would fall asleep on the third shift when they were supposed to monitor the husband to prevent aspiration.
• The caregivers watched TV with the husband instead of assisting with housework as requested.
• The caregivers did not respect the family's property.
• There were issues with the amount of money charged for services that were not adequately provided or executed.

Review

The experiences shared by families regarding home care services reveal a profound range of satisfaction and dissatisfaction, highlighting the critical role that caregivers play in supporting individuals with varying needs. In particular, two contrasting narratives emerge concerning the quality of care provided by Home Care Assistance, illustrating the diverse experiences of clients who rely on such services for their loved ones.

Two reviewers express immense gratitude for the support their mother receives from a caregiver affiliated with Home Care Assistance. Both siblings appreciate the professional demeanor and punctuality of the caregiver assigned to their mom, noting that she goes above and beyond to ensure her comfort and well-being. The positive relationship formed between their mother and the caregiver is particularly heartening, as it fosters an engaging environment where conversations about sports further enrich their mother's day-to-day life. This sense of familiarity is bolstered by an interesting coincidence—the caregiver was a previous student of their father's, adding a personal touch to the care experience.

The siblings emphasize how invaluable this service has been for them in managing their responsibilities while ensuring that their mother receives appropriate care. Their decision to choose this agency stemmed primarily from their mother's need for assistance due to her incontinence—an area they felt required professional handling beyond what they could provide alone. They acknowledge that while there are financial considerations at play, they firmly believe they have made the best choice possible given their circumstances. The relief gained from knowing their mother is being cared for professionally allows them to continue pursuing their own lives without constant worry.

In stark contrast, another review highlights significant frustrations related to the caregiving experience provided by the same agency. This reviewer expresses disbelief over the high fees charged by Home Care Assistance juxtaposed against what they perceived as inadequate service delivery. Critical issues arise around caregivers falling asleep during night shifts when vigilance was essential; specifically, ensuring that the client's husband did not aspirate while sleeping—a serious concern requiring attentive supervision. Such negligence not only jeopardizes patient safety but also raises questions about caregiver training and oversight.

Furthermore, this reviewer describes situations where caregivers prioritize leisure activities over fulfilling household duties despite explicit requests for help with everyday chores. The feeling of disrespect towards both property and caregiving responsibilities exacerbates an already difficult situation, leaving family members feeling frustrated and unsupported during an already challenging time in caring for a loved one with health limitations.

Ultimately, these disparate experiences underscore a complex narrative surrounding home care services—where one family's journey reflects success borne from tailored caregiving solutions and another's encounter reveals unsettling gaps in service quality that can lead to heightened stress levels for family caregivers. These differing perspectives serve as vital testimonials for prospective clients aiming to navigate home care challenges effectively.

Choosing the right agency can prove daunting amidst these varied accounts; thus it becomes imperative for families seeking such services not only to conduct thorough research but also to have open communication with providers about expectations and specific needs before committing financially or emotionally. Each family's unique circumstances will shape how they perceive value within home care—what may work seamlessly for one may falter dramatically for another—ultimately emphasizing that diligent assessment remains crucial in finding effective solutions tailored appropriately to individual requirements.

This part of Oshkosh, Wisconsin, offers a convenient and accessible location for senior living. With several pharmacies nearby such as Walgreens and CVS Pharmacy, medical needs are easily met. There are also various dining options within walking distance, including Potbelly Sandwich Shop, Taco Bell, and Olive Garden. For healthcare services, there are reputable clinics and hospitals like Gauthier Chiropractic and Theda Clark Surgery Center nearby. Additionally, the area provides recreational opportunities with parks like South Park and Westhaven Circle Park within close proximity. Overall, this neighborhood offers a blend of amenities that cater to the needs of seniors in terms of healthcare, dining, and entertainment options.

Pharmacies

• Walgreens (0 miles)
• CVS Pharmacy (0.1 miles)
• Pick 'n Save Pharmacy (0.8 miles)
• Lutheran Homes of Oshkosh (0.8 miles)
• Oshkosh- Sawyer Street Hometown Pharmacy (1.1 miles)
• Aurora Pharmacy (1.5 miles)
• Walgreens (1.7 miles)

Restaurants

• Potbelly Sandwich Shop (0.1 miles)
• Taco Bell (0.1 miles)
• Olive Garden (0.1 miles)
• McDonald's (0.3 miles)
• Dublin's Irish Pub (0.4 miles)
• A&W Restaurant (0.4 miles)
• Culver's (0.4 miles)

Cafes

• Starbucks (0.1 miles)
• Panera Bread (1.6 miles)

Physicians

• Kagen Allergy Clinic Sc (0.3 miles)
• Gauthier Chiropractic (0.4 miles)
• Fox Valley Dermatology, SC (0.4 miles)
• Klinkhammer Thomas A Md Fox Valley Hematology Oncology Oshkosh (0.4 miles)
• Amy Lahay DO (0.5 miles)
• Winnebago Oral Surgery Sc (0.7 miles)
• Glenn Clifford DO (0.7 miles)

Theaters

• Oshkosh Cinema Oshkosh, Wi (0.4 miles)

Places of Worship

• St Raphael Catholic Church (0.7 miles)

Parks

• South Park (0.9 miles)
• Westhaven Circle Park (1.1 miles)
• Eaa Nature Center (1.8 miles)

Hospitals

• Theda Clark Surgery Center (0.9 miles)
• Affinity Nurse Direct (1 miles)
• Affinity Health System (1 miles)
• Ascension NE Wisconsin - Mercy Campus Sleep Medicine (1.1 miles)
• Aurora Medical Center (1.5 miles)
• True Value- Local PPC (2.2 miles)

Transportation

• Pioneer Airport (1.8 miles)
• Wittman Regional Airport (OSH) (1.8 miles)