Vista Care Minnesota - AFH

831 Minnesota Avenue, Oostburg, WI 53070

For more information about senior living options: (844) 490-3973

3.3 from 26 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 stars
11

Assisted Living

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    Overall Review of Vista Care Minnesota - AFH

    Pros

    • pro The staff are hard-working and kind.
    • pro Erin Krause, the local area director, is described as wonderful.
    • pro Kelley Potenziani goes above and beyond.
    • pro Vista Care prioritizes values and ethics, including honesty, integrity, and accountability.
    • pro Colleagues at Vista Care share in successes and assist with setbacks.
    • pro The agency values active listening, open communication, and support during difficult situations, and celebrates successes.
    • pro An atmosphere of innovation and imagination leads to new ways of doing things.
    • pro Vista Care maintains transparent, frequent, and clear communication with clients, host home providers, and families.
    • pro The organization is flexible and accommodating to family needs.
    • pro Respite care is available to host home providers and clients.

    Cons

    • pro Management doesn't care about their staff or residents.
    • pro Management doesn't communicate with staff when there is an issue.
    • pro The house is never cleaned and stocked properly.
    • pro Vista Care underpays its employees and takes advantage of them.
    • pro The supervisors are undertrained and unprofessional.
    • pro There is a huge amount of favoritism.
    • pro A staff member threatened to choke a relative of a resident, and the staff member remains employed.

    Review

    Vista Care elicits a wide spectrum of experiences from families, caregivers, and providers. On one end, many people sing its praises, describing an organization that deeply values ethics, honesty, and accountability, and that builds strong, supportive relationships with both clients and their families. They highlight leaders like Erin Krause, the area director who has been a steady presence for over a decade, and Kelley Potenziani, who is also seen as going above and beyond. In these accounts, Vista Care is portrayed as a company with clear values, a constructive culture, and a genuine commitment to making things work for everyone involved.

    Several reviewers emphasize how Vista Care positions values and ethics at the center of its operations. They talk about honest and transparent communication, accountability, and a collaborative environment where colleagues share in successes and help each other through setbacks. The organization is described as fostering active listening and support during difficult times, and as celebrating achievements with a sense of team spirit. Reviewers admire the atmosphere of innovation and imaginative problem-solving that comes from experiences with clients and providers, and they appreciate the emphasis on keeping families and guardians informed through frequent, clear communication that involves the client, host home provider, and family. There is also praise for how Vista Care incorporates fun and community - summer picnics, holiday celebrations, and social activities - into its culture, contributing to a warm, connected environment where providers, clients, and families feel they can reach the agency without needing a formal appointment. The agency's commitment to respite care, professional development for providers, and flexibility in meeting family needs add to the sense that Vista Care is a supportive partner in care.

    The positive sentiment extends to the operational side as well. Several reviews recount timely and thorough communication when concerns arise, and they commend the professionalism with documented resources to show compliance with state guidelines. Reviewers note that staff take the time to ensure they understand their job descriptions and how to execute them, with a hands-on approach that supports providers in delivering services effectively. The sense of teamwork runs from the top down - people describe a strong, trusted team ethos that helps problem-solve client issues and supports a deep understanding of the individuals under care. Knowing the client well - through staff who have built meaningful knowledge of the person's history and needs - is highlighted as a key factor in achieving positive outcomes. The shared belief is that when Vista Care puts providers first, it creates a professional yet familial atmosphere that fosters loyalty and better results for the people they serve.

    Positive experiences also shine through in the practicalities of joining and growing within the organization. Several reviewers speak highly of the transition process into becoming a Shared Living provider, noting that the transition was fast and easy and that the overall support from staff was outstanding. They describe a environment where everyone is helpful and the process of onboarding is smooth, with staff ready to provide assistance. The sense of a sustained, supportive infrastructure - where staff feel heard, supported, and connected to a larger mission - appears to contribute to a durable, positive experience for many who work with Vista Care.

    Amid these positive accounts, there are equally strong and pointed criticisms from others. Some reviewers describe a very different day-to-day reality, painting a picture of management that does not appear to prioritize staff or residents in the way the best testimonies suggest. They report situations such as never having food in the house, houses that are not cleaned or stocked properly, and a lack of communication with staff when issues arise. In these narratives, the environment can feel unprepared or neglectful, and concerns about client care and safety surface as a central worry. There are also criticisms about compensation and how staff are treated, including claims of underpayment, favoritism, and undertraining of supervisors. These accounts describe a culture where professional boundaries and accountability feel unevenly enforced, and where some staff feel unsupported or left to deal with problems without adequate guidance.

    Several of the negative stories also involve broader organizational practices that impact care quality. One recurring theme is a perception that regional and area leadership may be out of step with the day-to-day realities on the ground, including concerns about conduct outside of work hours and the effect this has on the perceived quality and safety of the care environment. Instances of fear of retaliation or instability when staff try to advocate for better conditions or clearer boundaries are mentioned, as well as concerns about the handling of serious incidents. In one jarring example, a staff member allegedly threatened a relative of a resident, and questions about what actions were taken afterward are noted by reviewers. These accounts underscore real worries about safety, accountability, and the consistency of care across different homes or regions.

    A few testimonials lean towards a stark cautionary stance: "This company is a complete joke," "I wouldn't even put my enemy here," or "I do not recommend these group homes." These words accompany descriptions of poor leadership, a sense that leads or supervisors do not respect staff, and an overall impression of a workplace where staff feel diminished and clients may be at risk. Some reviewers recount experiences of poor treatment, mismanagement, or a culture where certain individuals can walk over others, leaving the rest of the team feeling unsupported and unable to deliver the care they were trained to provide. There are even mentions of home closures and a concern that poor management has contributed to negative outcomes for residents and families.

    Taken together, the collection of reviews presents a nuanced picture. Vista Care appears to offer a compelling and well-regarded framework for care in many communities: a values-driven culture, strong leadership in some regions, robust communication, and meaningful supports for both clients and providers. At the same time, there are hard-edged criticisms about management practices, pay, accountability, and consistency across locations that point to a troubling gap in care quality in certain cases. The reality seems to vary significantly by local leadership, the specific host home environment, and the degree to which the agency adheres to its stated principles in everyday operations.

    For anyone considering Vista Care, this mosaic suggests a careful, location-specific approach. Prospective clients and families should seek direct input about the particular area's leadership and the host homes, ask for recent state compliance records, and speak with both families and providers connected to the same location to gauge how well the agency translates its stated values into concrete, reliable care. It may also be wise to explore the agency's processes for addressing concerns, handling complaints, and monitoring staff performance, as well as opportunities for respite care and professional development. In sum, Vista Care can be a strong partner with a humane, collaborative culture for many, but potential risks highlighted in some reviews underscore the importance of thorough due diligence and ongoing oversight to ensure the highest standard of care across all locations.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vista Care Minnesota - AFH in Oostburg, WI is a well-equipped assisted living community that offers a comfortable and supportive environment for seniors. The community provides various amenities such as a spacious dining room where residents can enjoy delicious meals together. Each room in the community is fully furnished, ensuring residents have everything they need for a cozy living space.

    Vista Care Minnesota - AFH also boasts a beautiful garden and outdoor space where residents can relax, socialize, and enjoy the fresh air. Housekeeping services are provided to ensure that the community remains clean and tidy at all times.

    Residents benefit from move-in coordination services, making the transition into Vista Care Minnesota - AFH seamless and hassle-free. In addition, telephone and Wi-Fi/high-speed internet services are available to keep residents connected with friends and family.

    The caring staff at Vista Care Minnesota - AFH provides assistance with activities of daily living such as bathing, dressing, and transfers. They also work closely with health care providers to coordinate any necessary medical care for residents. Residents with diabetes can receive specialized diet management, ensuring their unique dietary needs are met. Meal preparation and service are included for all residents.

    Medication management is an important aspect of care at Vista Care Minnesota - AFH, ensuring that residents receive their medications on time and in the correct dosage. Special dietary restrictions can be accommodated to meet individual needs.

    Transportation arrangement for medical appointments is provided by the community, helping residents easily access necessary healthcare services. Additionally, transportation to doctors' appointments is available.

    Residents at Vista Care Minnesota - AFH can enjoy scheduled daily activities that promote engagement and socialization among peers. The community is conveniently located near parks, pharmacies, physicians' offices, restaurants, and transportation options.

    Overall, Vista Care Minnesota - AFH in Oostburg offers a welcoming environment with comprehensive care services and amenities designed to enhance the quality of life for its residents.

    Nearby Places of Interest

    Restaurants

    • Judi's Place (0.5 miles)
    • Jersey Mike's (6.2 miles)
    • Chili's Grill & Bar (6.2 miles)
    • Subway (6.2 miles)
    • Wendy's (6.2 miles)
    • McDonald's (6.3 miles)
    • Blackwolf Run (6.7 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.8 miles)
    • Sheboygan Transit Center (9.3 miles)

    Parks

    • Memorial Park (4.3 miles)
    • Kohler-Andrae State Park (4.9 miles)
    • Amsterdam Park (5 miles)
    • Sheboygan Dog Park (6.3 miles)
    • Dog Friendly Park (6.5 miles)
    • Shooting Park (7.6 miles)
    • Veterans Park (7.7 miles)

    Physicians

    • Aurora Sheboygan Clinic (4.4 miles)
    • Brian Demaster MD (4.4 miles)
    • Dermatology Associates of Wisconsin, S.C. (6.9 miles)
    • Sheboygan falls Aurora Clinic (6.9 miles)
    • Kari M. Stauffer Vrzal MD (7.6 miles)
    • Sheboygan Clinic South (7.8 miles)
    • Sheboygan Oral & Maxillofacial (9.1 miles)

    Pharmacies

    • Aurora Pharmacy (4.4 miles)
    • CVS Pharmacy (6.1 miles)
    • Walmart Pharmacy (6.2 miles)
    • Walgreens (6.9 miles)
    • Pick 'n Save Pharmacy (7.3 miles)
    • Aurora Pharmacy (7.5 miles)
    • Associate Pharmacy (7.9 miles)

    Places of Worship

    • Christ The Rock Church (6.2 miles)
    • Good Shepherd Lutheran Church (8 miles)
    • Crossroads Community Church (9.1 miles)

    Cafes

    • Starbucks (6.4 miles)
    • Daydream Cafe (6.8 miles)
    • Biggby Coffee 628 (7.4 miles)
    • Z Spot Espresso & Coffee (8.7 miles)
    • Panera Bread (8.9 miles)

    Hospitals

    • University of Wisconsin Hospital and Clinics Authority (7.6 miles)
    • Walk-In Clinic (9.2 miles)
    • Steven J. Pizer MD (9.2 miles)

    Theaters

    • Sheboygan Cinema Sheboygan, Wi (9.1 miles)

    Frequently Asked Questions

    Where is Vista Care Minnesota - AFH?

    Nearby Communities

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