1231 Blue Dahlia Road, Oconomowoc, WI 53066
For more information about senior living options: (844) 490-3973
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The staff is attentive and caring. The meals are good. The facility is nice and clean. Valerie is the activity director who consistently shows genuine care for residents. The View at Pine Ridge is described as a beautiful, caring, home-like atmosphere. Residents are active, socialize, and make new friends. The View at Pine Ridge has earned Five Stars and was recognized as a top local business; the new building is promised to be the perfect community with great amenities and wonderful staff.
Residents experienced neglect and the facility should be investigated and shut down. The facility is owned by private equity, with profit prioritized over resident welfare. Staff are untrained and unhappy, and the administrator's rules make residents miserable (for example, banning a restraining wheelchair because it doesn't look nice). Families moved their relatives out after neglect was experienced. Caregivers are accused of mentally and physically abusing residents, and administration does nothing when confronted. Residents are hidden during tours and treated like children rather than adults.The View at Pine Ridge in Oconomowoc inspires a highly mixed chorus. On one hand, several families and individuals describe a clean, pleasant, and well-run environment with good food, attractive facilities, and a staff that seems attentive to residents' basic needs. They praise the setting as a welcoming, home-like place where residents can stay active and social, and where some members of the team are consistently present and caring. In particular, a number of reviewers point to the overall appearance and upkeep of the facility, noting that it feels comfortable and well-maintained, with amenities that residents can enjoy and a layout that supports memory care and assisted living.
Positive experiences come through clearly in several accounts. Families report nice, responsive staff who listen and try to address issues promptly, and they highlight a strong sense of warmth when interactions feel personal and genuine. The food is frequently mentioned as good, with residents seeming satisfied by meals and dining experiences. The physical space itself is described as clean and pleasant, contributing to an impression of a safe and inviting place for aging loved ones. Some reviewers emphasize the caregiving atmosphere as being like a household or family-centered environment, with staff who seem involved and engaged in activities and daily routines.
A frequently singled-out figure in the favorable notes is Valerie, described as the activity director who consistently demonstrates care for residents. Several reviews mention her as the one staff member who goes above and beyond, helping residents stay connected, engaged, and socially active. In these perspectives, Valerie is seen as a bright spot within the team, embodying the kind of dedication that residents and families want to see in assisted living and memory care settings. Other comments describe the community as dementia-friendly, with plenty of activities and a sense of belonging for residents who participate in social gatherings and structured programs.
Beyond individual anecdotes, there are positive proclamations about the place's reputation in the community. One review lauds Pine Ridge as a "beautiful, caring, like-home" atmosphere, and another praises the facility for offering a range of activity options that keep residents engaged and socially connected. There are mentions of families feeling reassured by the environment, and some reviewers celebrate the returning sense of community and normalcy for their loved ones as they settle into daily life at Pine Ridge.
But alongside these affirmations, there is a substantial and vociferous counterpoint from other reviewers. One former observer paints a grim picture, arguing that the operation is driven by profit rather than resident welfare, framed by the claim that private equity ownership prioritizes the bottom line over the needs of individuals in care. This reviewer describes untrained, unhappy staff and an administrator who enforces rules that they view as punitive or counterproductive, including a policy about certain restraining chairs being unacceptable simply because they "don't look nice." The same account says neglect occurred, leading to the painful decision to move a family member out of the facility.
Additional negative voices accuse the administration of secrecy and control, alleging that staff are discouraged from being fully transparent with families and that tours are used as opportunities to "hide" residents. The critique includes concerns about residents being treated more like children than adults and about restrictive attitudes toward resident autonomy. The critique paints a picture of high turnover, insufficient training for new hires, and a caregiver culture that some reviewers interpret as aloof or dismissive when problems are raised.
There are even explicit claims of abuse and neglect in some reviews, with one account asserting mental and physical mistreatment by caregivers and noting that administration did not take action when concerns were raised. This particular thread emphasizes a perceived lack of timely accountability and a troubling disconnect between frontline staff and those in charge. Although other posters present a counter-narrative of well-trained staff and supportive administration, these assertions illustrate the intense divide among experiences reported by families and staff connected to Pine Ridge.
Interwoven with these strong positives and strong warnings are a few more nuanced voices. Some reviewers identify the facility as a beautiful place with a promising future - highlighting new buildings, expanded amenities, and ongoing efforts to maintain a high standard of care. Others, however, share stories of frustration and disappointment, suggesting that while the facility has many strengths, there are persistent gaps in training, responsiveness, and resident-centered decision-making. The overall picture is one of a community capable of delivering excellent care in some cases, but also one where concerns about safety, training, and administrative priorities persist for others.
In sum, The View at Pine Ridge appears to be a place of contrasts. For some families, it is a clean, well-run, and supportive environment where staff like Valerie and others provide meaningful engagement, and where residents have access to good meals, activities, and a sense of belonging. For others, it is a facility marked by neglectful experiences, punitive or rigid policies, alleged abuse, and management practices that place profit considerations above resident welfare. The breadth of views invites prospective families to approach with thorough due diligence: visit in person, observe daily routines, meet multiple staff members, review care plans and safety procedures, and consider both the positive experiences and the serious concerns raised by others before making a decision.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Anthony Home is an assisted living community located in the beautiful town of Oconomowoc, WI. Our community offers a range of amenities to ensure our residents feel comfortable and well-cared for during their stay.
Each resident will enjoy the convenience of a fully furnished apartment with a dining room and outdoor space to relax and enjoy nature. Our dedicated housekeeping staff ensures that each apartment is kept clean and tidy, allowing residents to focus on their well-being.
We understand the importance of staying connected in today's world, which is why we provide telephone and Wi-Fi/high-speed internet access for all residents. Whether it's keeping in touch with family and friends or browsing the web, our residents have the technology they need at their fingertips.
At Anthony Home, we prioritize the health and care needs of our residents. Our highly trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives appropriate medical attention when needed.
Our culinary team prepares delicious meals that cater to special dietary restrictions such as diabetes diets or other dietary preferences. Residents can enjoy these meals in our dining room or have them delivered right to their apartments.
Keeping active and engaged is important for overall well-being, which is why we offer scheduled daily activities for our residents. From group exercise classes to arts and crafts sessions, there is something for everyone to enjoy.
In terms of convenience, Anthony Home boasts excellent proximity to several amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby, ensuring that all essential services are easily accessible.
Overall, Anthony Home provides a warm and inviting atmosphere where residents can receive personalized care while enjoying a range of amenities and convenient access to local services.
Anthony Home is located at 1231 Blue Dahlia Road, Oconomowoc, WI 53066 in Waukesha County, Wisconsin
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