Auberry House

Pros

• The facility is clean and well-maintained.
• Staff members at Auberry House are friendly and helpful.
• Residents have given favorable comments about the food.
• The security at the facility has been effective and reliable.
• The overall experience has been positive and satisfying for visitors and their loved ones.

Cons

• The facility is not suitable for individuals with dementia or Alzheimer's as the staff lacks proper training to assist these clients.
• There are no activities available for residents, leading to a lack of engagement.
• Care for residents is deemed poor, with strict and regimented routines imposed on them.
• Residents are treated like children, dictated when to wake up, get dressed, and use the bathroom.
• Staff has been observed leaving residents unsupervised for extended periods, resulting in falls and accidents.
• There is a language barrier that complicates communication between staff and residents.
• Bullying among residents is tolerated by staff and management.
• The manager has been described as rude and unapproachable.
• Overall dissatisfaction noted regarding the lack of activities and engagement opportunities for the residents.

Review

In the realm of assisted living and care facilities, the experiences of residents and their families can vary dramatically, as evidenced by contrasting reviews of Auberry House. While some individuals praise their experiences in this facility, others express serious concerns regarding the quality of care provided to those with dementia or Alzheimer’s. The facility's approach appears to be regimented and lacks the personalized care often essential for residents suffering from cognitive impairments.

One significant complaint revolves around the staff's training—or lack thereof—when it comes to handling residents with dementia or Alzheimer's. Families have highlighted that caregivers seem ill-equipped to manage the unique needs of these individuals, leading to a frustrating environment for both residents and their loved ones. Such shortcomings can have dire implications for cognitive health, as activities that stimulate mental engagement are crucially absent in this setting. Reviewers noted that there were "no activities" offered, meaning residents live largely isolated lives within their rooms, stripped of opportunities for socialization or stimulation.

The atmosphere at Auberry House is described as overly controlling; it has been likened to an "army camp," where autonomy is almost entirely removed from residents. They are instructed on when to wake up, dress, and even use the bathroom—suggesting a lack of respect for individual preferences and dignity. This strict adherence to a schedule may stem from operational policies aimed at maintaining order but instead can foster feelings of disempowerment among residents. An alarming report indicated that staff would even remove adult diapers before allowing individuals access to bathrooms—a practice that raises eyebrows regarding basic human rights and dignity.

Another critical issue mentioned in reviews involves basic needs being overlooked due to stringent policies around resident autonomy. Residents are reportedly not allowed easy access to water without requesting assistance from staff members, which compromises both comfort and hydration for those who may already struggle with mobility or communication due to their conditions. Furthermore, a language barrier has been noted between staff and residents that could exacerbate feelings of isolation among non-native speakers or those less proficient in English.

Concerns extend beyond mere policy into safety issues within the facility itself. It was reported that staff members sometimes left residents unsupervised during meals or while they were resting—spanning periods of 30-45 minutes—which consequently resulted in accidents and falls among vulnerable seniors. This absence of supervision highlights potential lapses in oversight which could severely impact resident well-being.

Contrasting sharply with these critical perspectives are positive accounts describing Auberry House as friendly and accommodating during visits. One reviewer shared a favorable experience detailing how helpful and kind the staff appeared during their interactions; they also praised food quality as well managed by their relative residing there. Security measures received commendation too, indicating a sense of safety within its walls despite criticisms about overall operations.

Ultimately, while some aspects such as cleanliness and culinary satisfaction might resonate positively with certain families, these do not overshadow more pressing issues tied directly to caregiving practices tailored toward specialized populations suffering from dementia or Alzheimer's disease. Given these mixed reviews, prospective clients should conduct thorough research into facilities like Auberry House, carefully weighing personal accounts against any advertised strengths before making decisions about long-term care options for themselves or loved ones.

Places of Worship

• St Stephen's Catholic Church (0.4 miles)

Restaurants

• McDonald's (1.1 miles)
• McDonald's (2.1 miles)
• Culver's (2.4 miles)
• Chick-Fil-A (3.1 miles)
• Culver's (3.2 miles)
• Oscar's Frozen Custard (4.3 miles)
• Milwaukee Burger Company (5 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.6 miles)
• Pick 'n Save Pharmacy (2.1 miles)
• Meijer Pharmacy (3 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.9 miles)
• Walgreens (5.2 miles)

Physicians

• Aurora Health Care (1.4 miles)
• Rheumatology & Immunotherapy (2.4 miles)
• Innovative Pain Care (4.2 miles)
• Greendale Health Center (6.3 miles)
• Southeastern Pediatrics & Adolescent Medicine (6.3 miles)
• Neurosurgery and Endovascular Associates of Milwaukee, S.C. (6.3 miles)
• Forefront Dermatology Franklin, WI (6.3 miles)

Hospitals

• Froedert Drexel Square Clinic (3 miles)
• Aurora St Luke's South Shore (6.7 miles)
• Aurora St Luke's Medical Center (9.2 miles)

Theaters

• South Shore Cinema Oak Creek, Wi (3.9 miles)
• Renaissance Cinema Sturtevant, Wi (9.7 miles)

Parks

• Runway Dog Exercise Area (4.6 miles)
• Schmidt Park (8.9 miles)
• Humboldt Park (9.3 miles)
• Racine Quarry Park (9.4 miles)
• South Shore Park (9.7 miles)

Transportation

• Delta Ticket Counter (6.4 miles)
• Milwaukee Mitchell International Airport (MKE) (6.4 miles)
• Concourse D (6.4 miles)
• Security Checkpoint (6.5 miles)
• MKE Runway (6.5 miles)
• Concourse C (6.6 miles)

Cafes

• Hawthorne Coffee Roasters (7.7 miles)
• Starbucks (8.1 miles)
• Starbucks (8.3 miles)
• Starbucks (9.2 miles)
• Starbucks (9.3 miles)