6755 North 55 Th Street, Milwaukee, WI 53223
For more information about senior living options: (844) 490-3973
Willowcrest's staff are exceptionally fine and helpful. Sara and Clarissa at the front counter are always helpful to residents and their families. The staff regularly arrange wheelchairs and special-occasion showers to meet residents' needs. Kim in the financial office is kind to residents and has a good heart. There are many great employees, including Jules, Noah, and the second-shift nurse, who provide caring service. The Willowcrest staff is wonderful, and residents and families feel cared for. Families note that Willowcrest has been the best among several facilities they've tried, due to patience and attentiveness to residents' needs. Therapy staff, such as Rebecca and Jackie, are terrific.
It is described as a puppy mill of rehab centers. The smells are putrid and the place is like a petri dish. The food is disgusting and often uncooked. The staff are neglectful and fail to promptly address residents' needs. The facility is dirty and not well maintained. CNAs are lazy and uncaring; nurses are equally negligent. Residents experience dehydration and bedsores due to lack of timely care. The place should be shut down and is not recommended.Willowcrest Residential Care II in Milwaukee is best suited for families seeking short-term rehab or post-acute care where hands-on, approachable frontline staff can make the difference. The strongest argument for this community is the real-world availability and responsiveness of front-desk personnel, social workers, and nursing aides who routinely assist with practical needs - borrowing mobility equipment, coordinating showers for special occasions, and helping families navigate glasses, dentures, and other day-to-day basics. When a loved one requires attentive, personable care on a daily basis, and when family involvement is part of the plan, Willowcrest can feel like a practical, workable option.
That said, alternatives should be on the radar for anyone evaluating long-term placement or safety-critical outcomes. If a family prioritizes predictable, consistently high-level clinical oversight, rigorous infection control, or an environment that minimizes risk of neglect, Willowcrest may not meet those standards. For residents with fragile care needs, high fall risk, or chronic medical complexities, other facilities with steadier staffing patterns, stronger supervision, and firmer safety protocols may be a safer, more reliable choice. The decision should hinge on whether steady, proactive management and a consistently clean, well-run unit are non-negotiables.
The community's redeeming strengths rest in its people and the everyday care they provide. Several reviews highlight staff who are patient, helpful, and genuinely engaged, with social workers and nurses making themselves available to answer questions and support transitions. When therapy teams are present and staff respond in a timely fashion, rehabilitation and daily routines can proceed smoothly, and families often feel reassured by progress in mobility, nutrition, and personal care. In short, the human side of Willowcrest can be strong enough to counterbalance many logistical bumps, particularly in the rehab setting where motivation and reassurance matter.
However, persistent and serious concerns shadow those positives. A substantial portion of feedback accuses the facility of neglectful or slow responses, dehydration risks, and preventable medical complications like bedsores. Cleanliness and sanitation are repeatedly questioned, with some families describing putrid smells, pests, or dirty conditions that erode trust in daily care. Reports of delays in assistance, inadequate call-light response, and inappropriate or inconsistent care escalate the risk profile for anyone considering long stays. Several accounts also describe abrasive or unhelpful administrative behavior, which compounds practical challenges for families navigating medical and discharge decisions.
The key question becomes whether the compassionate, hands-on care from frontline staff can overcome the structural gaps suggested by the negatives. In situations where a family can stay highly involved - regular visits, clear care plans, and proactive escalation when issues arise - Willowcrest's strengths can still translate into meaningful improvements in daily life for a resident. Yet the cons are not easily offset by small perks or occasional good days. Safety, timely care, hygiene, and consistent staff accountability are essential, and when those fall short, the drawbacks overshadow any positives. This dynamic makes Willowcrest most viable for families who are prepared to act as advocates, monitor care closely, and be ready to pursue alternatives if red flags emerge.
Bottom line: Willowcrest can work for a well-supported rehab stay or short-term transition when family oversight is active and expectations are managed. For long-term placement, or for families unwilling or unable to engage in vigilant ongoing monitoring, exploring other options with stronger track records on safety, cleanliness, and consistent staffing is prudent. The decision should be grounded in a candid assessment of whether the care team's warmth and accessibility will be enough to counterbalance concerns about responsiveness, sanitation, and overall safety.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Creek Residential Care II in Milwaukee, WI is a board and care home that offers a comfortable and supportive living environment for seniors. The community is fully furnished and features amenities such as a dining room, garden, outdoor space, telephone, and Wi-Fi/high-speed internet access.
Residents at Willow Creek Residential Care II receive personalized assistance with activities of daily living including bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure that each resident receives the necessary medical attention. The community provides support for individuals with diabetes through specialized diets and medication management.
Meals are prepared and served on-site, taking into consideration any special dietary restrictions of the residents. Scheduled daily activities are offered to keep residents engaged and entertained.
Conveniently located near 2 cafes, 4 parks, 13 pharmacies, 2 physicians' offices, 19 restaurants, transportation options for medical needs, places of worship, and hospitals nearby provide easy accessibility to essential services.
At Willow Creek Residential Care II, residents can enjoy a comfortable and caring environment while receiving the assistance they need in their daily lives.
Willow Creek Residential Care II is located at 6755 North 55 Th Street, Milwaukee, WI 53223 in Milwaukee County, Wisconsin
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