Turner Point Residences

Pros

• Asia was a very pleasant Leasing Consultant, and the tour was loved.
• Christina was helpful and described as a blessing.
• Tiffany, the property manager, is very nice and welcoming.
• The views and lakefront location are truly gorgeous.
• The clubhouse is very nice.
• There are plenty of footpaths to walk on.
• The property is conveniently close to restaurants, gas stations, and shopping centers.

Cons

• They describe the property as unsafe and poorly maintained, with frequent break-ins, vandalism, and a shooting in the parking lot.
• Maintenance is negligent and unresponsive, with emergency issues ignored and repairs repeatedly failing to resolve problems.
• They report recurring flooding from burst pipes, moldy ceilings, and water damage that destroys belongings.
• Pest infestations (bed bugs, rodents, squirrels, raccoons) are pervasive, often accompanied by lingering odors from trash and neighbors' smoking.
• Billing practices are erratic and costly, with late fees and charges applied despite rent being paid on time, especially after management changes.
• The AC/fan system is unreliable, inflating electricity bills, and repairs do not result in lasting fixes.
• Move-in and move-out processes are mishandled, causing homelessness or financial hardship and wrongful charges.
• The complex is dirty and neglected, with constant trash, foul smells, and broken equipment in common areas.
• Security and access control are inadequate, with the clubhouse being easily accessible to nonresidents and insufficient safety measures.

Review

The property sits in a striking location, with lake views, easy access to a clubhouse, and plenty of footpaths that invite daily strolls along the creek and the water. In practice, however, the surrounding scenery is overshadowed by a long list of serious safety, maintenance, and management problems that make living there feel like a constant battle. Across multiple reviews, residents describe a pattern of crime, neglect, and unresponsiveness that erodes the basic comfort and security one expects from a rental community. The contrast between the picturesque environment and the lived reality is stark and painful for long-term tenants who hoped for stability and improvements, only to find a cycle of new complaints and little effective resolution.

Safety and crime emerge as a dominant theme. Tenants report frequent disturbances and real danger, including speeders through the property, car break-ins even in garages, and a constant odor of marijuana in the halls. The alarms go beyond nuisance: 9mm cartridge casings have been found along walking paths, and there are accounts of shootings in the parking lot and vehicles being routinely damaged. There are even extreme anecdotes such as someone finding a gun on the roof and others describing a climate where children skateboard on rooftops and gunfire is heard at night. This mix of violence, property damage, and pervasive insecurity creates a persistent sense of risk that is hard to shake off, no matter how pleasant the nearby lake or the clubhouse might be.

Structural and environmental problems compound the sense of danger. Several reviewers recount burst pipes and floods whenever temperatures fall below freezing, with one stating they lost everything in a storage unit and another noting ongoing water damage and mold that worsened over time. The ceiling above entrances has reportedly collapsed in one instance, and black mold is described as a real health hazard. The complex also grapples with persistent odors, reoccurring flooding, and the sense that emergencies - whether plumbing, heating, or power related - are not addressed promptly. In summer, failures in the AC/fan system reportedly drive electricity bills up dramatically, with the unit failing to run for more than a short burst before stopping again. Taken together, these issues create conditions that threaten both health and safety, making routine living feel precarious.

Maintenance and accountability appear to be a chronic weakness, with many tenants accusing the maintenance staff and the management team of laxness and delays. Problems such as non-draining bathtubs and malfunctioning systems persist despite several visits from repair personnel who insist the systems work, only for the issues to return. Emergency services are described as unresponsive, and repairs are repeatedly delayed or inadequately resolved. The result is a frustrating loop: repairs are promised but not delivered, or they are overwritten by recurring failures that undermine daily life. Tenants also describe pervasive pest problems - rats, mice, squirrels, and raccoons in walls and ceilings - along with rodent and insect infestations and even bed bugs in one building. The damage extends to the garage area, where left-behind trash and a lingering odor attract flies and further degrade living conditions.

Administrative and financial management problems add another layer of stress. Move-in experiences include disruptions caused by a prior tenant not vacating on time, leaving the new resident effectively homeless for a period without support or alternative accommodations. Move-out charges have been a recurring point of contention, with tenants reporting charges after they've moved out and paperwork being lost or mishandled by management. Late fees appear to be applied inconsistently, sometimes after tenants have paid on time, and residents recount repeated miscommunications between staff about payment processing. The management's responsiveness is described as hit-or-miss, with phone calls often going unreturned and promises to send groundskeepers or address issues left unfulfilled. The landscape of ownership and leadership is in flux, with reviews noting a sale of the company and ongoing confusion over rent charges and the role of various management tiers and external advocacy groups.

Despite the breadth of problems, reviewers do acknowledge some redeeming features and occasional bright spots. Residents praise certain staff members who make meaningful differences in their experience; for example, Asia the leasing consultant is remembered as pleasant, Christina is thanked for significant help, and Tiffany is described as friendly and welcoming when dealing with the office. These nods to individual employees suggest that there are people within the organization who care and can positively influence a resident's experience, even as the broader system remains dysfunctional. The property's natural appeal - the lakefront location, the clubhouse, the trails, and proximity to restaurants and shopping - continues to draw renters, even as they endure ongoing frustrations.

Visually, the property can feel luxurious when viewed in isolation, but the practical reality is that the positives are frequently eclipsed by persistent problems that affect daily life. The combination of dangerous surroundings, serious maintenance failures, pest invasions, recurring water damage and mold, and inconsistent management creates a living environment that many would not tolerate long-term. The narratives converge on a single conclusion: the property is overpriced relative to the current level of service and safety, and while the scenery and some amenities are undeniable strengths, they do not compensate for the repeated neglect and instability that residents experience. Some reviewers explicitly state they regret signing leases and insist that the management changes only seem to make things worse, leaving prospective renters to weigh beauty and convenience against a history of upheaval and unmet promises.

In the end, the reviews depict a community with undeniable potential and equally undeniable flaws. The lakefront beauty, the clubhouse, and the idea of a welcoming neighborhood sit beside a thicket of real-world concerns: crime, structural hazards, health risks from mold and pests, unreliable maintenance, and a managerial culture that can feel unresponsive and inconsistent. For many tenants, the decision to stay or leave hinges on whether the management can stabilize operations, restore trust, and address the fundamental safety and housing quality issues that have dominated years of resident experience. Until then, the mixture of extraordinary scenery and enduring chaos will likely define life at this property for those who remain.

This area of Milwaukee, Wisconsin offers a range of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With multiple dining options such as Shark's Fish & Chicken, The Brick Pub & Grill, and various Starbucks locations, residents can enjoy a diverse selection of cuisine. Nearby pharmacies including Walgreens and CVS provide easy access to medication and healthcare supplies. In terms of medical care, there are reputable hospitals like Wheaton Franciscan - St. Joseph Campus and Froedtert Hospital within a short distance. Additionally, the presence of churches like Redemption Lutheran Church and Northwest Baptist Church offer spiritual support for those seeking it. Parks like Algonquin Park and Brown Deer Park allow residents to enjoy the outdoors and stay active. Overall, this neighborhood provides a well-rounded community with essential services for seniors to thrive in their daily lives.

Restaurants

• Shark's Fish & Chicken (0.3 miles)
• Checkers (1.9 miles)
• McDonald's (2.9 miles)
• The Brick Pub & Grill (2.9 miles)
• McDonald's (2.9 miles)
• KFC (3 miles)
• Kopp's Frozen Custard (3.3 miles)

Places of Worship

• Redemption Lutheran Church (1.1 miles)
• Northwest Baptist Church (2.5 miles)
• Honey Creek Church (5.4 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.9 miles)
• Walgreens (3.2 miles)

Hospitals

• Wheaton Franciscan - St. Joseph Campus (2.4 miles)
• Ambulatory EEG Recordings (4.4 miles)
• Aurora Psychiatric Hospital (4.6 miles)
• Froedtert Pavilion (5.1 miles)
• Aurora Sinai Medical Center (5.4 miles)
• Rogers Memorial Hospital (5.4 miles)

Transportation

• U-Haul Moving & Storage (2.7 miles)
• Milwaukee Intermodal Station (6.1 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (5.4 miles)
• Colectivo Lakefront (6.1 miles)

Physicians

• Aurora Nephrology (3.1 miles)
• Aurora Advanced Healthcare (4.1 miles)
• Rheumatic Disease Center (4.3 miles)
• Froedtert Clinical Cancer Center (5.2 miles)
• Froedtert Hospital (5.2 miles)
• Wheaton Franciscan Medical Group (5.4 miles)
• Aurora Health Center (5.7 miles)

Parks

• Algonquin Park (3.5 miles)
• Brown Deer Park (3.8 miles)
• Estabrook Park (3.9 miles)
• Hoyt Park (4.4 miles)
• Kern Park (4.7 miles)
• Wil-O-Way Underwood Park (4.9 miles)
• A C Hanson Park (5.2 miles)