Riverview Residential Facility in Milwaukee, WI

1420 West Brown Deer Road, Milwaukee, WI 53217

For more information about senior living options: (844) 490-3973

3.4 from 80 reviews
5 stars
44
4 stars
5
3 stars
0
2 stars
1
1 stars
30

Assisted Living Board and Care Home Memory Care

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    Overall Review of Riverview Residential Facility

    Pros

    • pro The staff are great and attentive.
    • pro The rooms are comfortable, spacious, and residents can personalize them to feel at home.
    • pro Management listens to problems and special requests.
    • pro The dining options are accommodating, with staff who strive to find meals residents will enjoy.
    • pro The facility is clean and well maintained, with weekly cleaning and prompt issue resolution.
    • pro There are daily activities and holiday events, guided by an activities director.
    • pro Residents retain their dignity and respect while living there.
    • pro Krisstina is kind, passionate, caring, and easy to work with.
    • pro Diane and LaTina prepare outstanding home-cooked meals.
    • pro The community is welcoming, warm, and feels like family.

    Cons

    • pro The facility is a dump.
    • pro This place is a nightmare.
    • pro Do not send your family here; you will regret it.
    • pro They were short staffed the entire time my mom was there.
    • pro Incorrect meds were given or missed.
    • pro The cost is expensive for what you get.
    • pro Rooms are small, and dinner can be as simple as a small salad and bread.
    • pro Staff were on personal phones or sleeping.
    • pro The management is terrible and out of touch with the residents.
    • pro A resident was left outside in the cold on the ground overnight; the family sued.
    • pro Leaves people sitting in their own pee.
    • pro They are neglectful and not kind to your loved ones; this place should be shut down.
    • pro The state was involved and had to intervene due to poor care.
    • pro If you care about your vulnerable loved ones, please do not put them here.
    • pro Absolute horrible; many believe the good reviews are fake or paid for by upper management.
    • pro A resident was treated terribly, laid in his own urine, developed bed sores, and was left without proper care.

    Review

    Riverview is best suited for families seeking a warm, home-like assisted living experience in a smaller,People-first community where daily life centers on connection, engaging activities, and meals prepared with care. This is a setting that tends to shine when staff can establish relationships with residents, treat them with dignity, and offer a steady rhythm of social and recreational options. It works well for residents who enjoy a busy calendar, value personalized attention, and appreciate the comfort of a home-like room that can be personalized. However, it may not be the right fit for families requiring relentless medical oversight, ultra-predictable staffing, or aggressive cost containment - areas where Riverview has drawn mixed experiences in the past. Some families may want to consider alternatives if price sensitivity or a need for consistently top-tier 24/7 clinical coverage is paramount.

    The strongest positives center on staff accessibility, a vibrant activity environment, and a kitchen that takes resident preferences seriously. Residents and families repeatedly note that caring staff know people by name, respond to concerns, and support a sense of belonging. Rooms are described as comfortable and easily personalized, with weekly housekeeping maintaining a clean, lived-in feel. The dining experience is highlighted as a strong point, with meals and home-cooked options frequently praised and menus adjusted when needed. The presence of an activities director and a robust calendar - ranging from crafts to games to holiday celebrations - helps residents stay mentally and socially engaged, contributing to a lively, family-like atmosphere that many families come to value deeply.

    There is, in parallel, a substantial spectrum of concerns voiced in reviews. A pattern of staffing and leadership volatility, along with isolated reports of neglect and care lapses, surfaces repeatedly. Instances cited include delayed assistance, medication issues, rooms not cleaned promptly, and some residents experiencing uncomfortable or unsafe conditions. Several reviews allege that staffing levels can dip, leading to gaps in monitoring and care, while others point to management practices that seem more focused on appearances or marketing than on consistent, high-quality caregiving. A few families describe experiences that feel unsafe or disheartening, including allegations of mistreatment and investigations. These contrasting accounts make the decision more intricate and demand careful, on-site verification.

    Where Riverview gains traction is in how quickly it can convert improved leadership into tangible benefits. Updates from years past indicate that new management brings stronger engagement with families, sharper staff recruitment, and more proactive programming. When leadership stabilizes and staffing strengthens, residents report better care, more reliable routines, and a brighter daily atmosphere. The reversal effect - where care quality noticeably rises as the team tightens operations and enhances accountability - appears real in several high-touch accounts. For families weighing options, this pattern suggests that current leadership and staffing levels should be a primary checkpoint during tours and follow-ups.

    To decide with confidence, prioritize a practical visit plan that goes beyond glossy brochures. Observe caregiver presence on weekdays and weekends, ask to speak with several frontline staff about typical shifts, and request a current list of medications administered per shift to gauge consistency. Review the activities calendar and ask for a sample weekly menu to confirm options and flexibility. Request a tour of resident rooms, common areas, and dining spaces at different times of day to assess cleanliness, noise, and resident engagement. Check state inspection records for recent citations and ask about care planning processes, emergency response times, and the handling of medical needs, falls, or behavioral concerns. Inquire about transportation for appointments and outings, and whether therapy and hospice services are readily integrated.

    In the end, Riverview Village Senior Living Community (Riverview Residential Facility) presents a credible option for families who can verify stable leadership, adequate staffing, and a consistent, person-centered care approach. If management and staffing are solid and responsive, the environment can deliver a genuine home-like experience with meaningful activities, secure meals, and respectful treatment that aligns with most families' core expectations. Conversely, for those whose top priorities are meticulous day-to-day medical oversight, flawless safety records, or cost predictability, it may be prudent to compare several neighborhoods and press for concrete assurances before committing. The decision hinges on current leadership stability, staffing continuity, and the ability to observe the care in action during a comprehensive visit.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (16 miles away) General Mitchell International (16 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Riverview Residential Facility in Milwaukee, WI is a premier assisted living community that offers top-quality care and a comfortable, homely environment for seniors. With a focus on board and care home services as well as memory care, residents can expect personalized assistance tailored to their unique needs.

    Our facility provides various amenities designed to enhance the quality of life for our residents. A spacious dining room ensures that meals are enjoyable and social events, while fully furnished apartments offer a cozy and welcoming atmosphere. Our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature. Additionally, housekeeping services ensure that residents can maintain a clean and tidy living space effortlessly.

    At Riverview Residential Facility, we understand the challenges associated with moving into new surroundings. That's why our team offers move-in coordination services to alleviate any stress or concerns during the transition process. We strive to create an environment where residents feel supported and at ease.

    Ensuring the well-being of our residents is at the forefront of our care services. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care coordination. Our dedicated memory care programming caters specifically to individuals with dementia or mild cognitive impairment, offering specialized support tailored to their unique needs.

    Medical management is another crucial aspect of our care services. Our staff assists with medication management, ensuring that each resident receives their required medications accurately and on time. For those with specific dietary needs, including diabetes or special dietary restrictions, we provide meal preparation services that cater to these requirements.

    Mental wellness is highly valued at Riverview Residential Facility. Our mental wellness program encourages engagement in stimulating activities designed to promote cognitive function and emotional well-being among our residents. Scheduled daily activities ensure there are plenty of opportunities for socializing, entertainment, and personal growth.

    Convenience is another key aspect of our community's location in Milwaukee. With numerous nearby amenities, residents have easy access to cafes, parks, pharmacies, restaurants, and theaters. For medical transportation needs, we can arrange for transportation to doctors' appointments or nearby hospitals.

    At Riverview Residential Facility in Milwaukee, WI, we are dedicated to providing a warm and compassionate environment where seniors can receive the care they need while enjoying a fulfilling and active lifestyle. With our extensive range of amenities and care services, residents can rest assured that their well-being is our top priority.

    Nearby Places of Interest

    Restaurants

    • Qdoba Mexican Eats (0.6 miles)
    • McDonald's (0.7 miles)
    • Wendy's (1.9 miles)
    • Crave Bar and Food (2.1 miles)
    • Papa John's Pizza (2.2 miles)
    • KFC (2.4 miles)
    • McDonald's (2.5 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Walgreens (0.7 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.2 miles)
    • Metro Market Pharmacy (3.5 miles)
    • Walgreens (4.3 miles)

    Parks

    • Brown Deer Park (1.7 miles)
    • Algonquin Park (2.7 miles)
    • A C Hanson Park (3.1 miles)
    • Thiensville Village Park (4.6 miles)
    • Estabrook Park (5.5 miles)
    • Mequon Rotary Park (5.6 miles)
    • Atwater Park (6.6 miles)

    Hospitals

    • Rogers Memorial Hospital (2.2 miles)
    • Breastfeeding Support - Ascension Columbia St Mary's Hospital Ozaukee Birthing Center (5.5 miles)
    • Ambulatory EEG Recordings (6.4 miles)
    • Wheaton Franciscan - St. Joseph Campus (7.5 miles)
    • Ascension Columbia St. Mary's Ozaukee - Cedarburg (7.9 miles)

    Physicians

    • Aurora Nephrology (2.3 miles)
    • Rheumatic Disease Center (2.3 miles)
    • Premier Vision (2.6 miles)
    • Mequon Clinical Associates (3.4 miles)
    • Estetika Skin & Laser Specialists (3.6 miles)
    • Aurora Advanced Healthcare (4.4 miles)
    • Highland Family Health Center (5.1 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Panera Bread (3.1 miles)
    • Starbucks (3.2 miles)
    • Starbucks (4.3 miles)
    • Starbucks (8.1 miles)
    • Colectivo Lakefront (8.8 miles)

    Transportation

    • U-Haul Moving & Storage (3.5 miles)

    Theaters

    • North Shore Cinema Mequon, Wi (3.7 miles)

    Places of Worship

    • Redemption Lutheran Church (5.3 miles)
    • Northwest Baptist Church (7.6 miles)

    Frequently Asked Questions

    Where is Riverview Residential Facility?
    Does Riverview Residential Facility provide care for residents with dementia or Alzheimer's disease?

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    Related Resources

    • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

      Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

    • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

      The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.


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