1420 West Brown Deer Road, Milwaukee, WI 53217
For more information about senior living options: (844) 490-3973
The staff are great and caring. The rooms are comfortable and of a good size, with space for residents to personalize them. Management listens to problems and special requests. The staff accommodate menu preferences and dislikes. There are frequent daily activities and holiday programs, supported by an activities director. Residents retain their dignity and respect. New management is phenomenal and has brought noticeable improvements. The food is delicious and the care staff is caring. The community is clean, well maintained, and welcoming, with attentive front desk staff. Families feel supported and staff go out of their way to help residents.
They were short-staffed the entire time a resident was there. The night staff did not know the occupied room and left the resident unattended for over an hour after the call button was pressed. Medications were given incorrectly or missed. The cost is expensive for the level of service provided. Rooms are small. Dinner can be as simple as a small salad and bread. Staff were on personal phones or sleeping. This place is a nightmare. There was no one at the front desk at times; reception was lacking. The facility was not as nice as advertised. A catheter bag leaked and was not emptied often enough, and the room smelled terrible.Riverview Assisted Living in Menomonee Falls, Wisconsin, comes across in these accounts as a place that many residents come to call home after disappointing experiences elsewhere. One resident, Michael Anderson, describes arriving with low expectations but quickly finding a community he is proud to live in. He notes a team he affectionately refers to as "my angels," a reflection of the warmth and personal care many staff members provide. The buildings' rooms are described as comfortable and adaptable to each resident's personal touches, reinforcing a sense of dignity and belonging the moment someone moves in. The emphasis on listening to residents' problems or special requests - such as adjusting the food menu when something isn't appealing - suggests a responsive culture aimed at preserving residents' preferences and pride in their daily lives. The overall atmosphere, including holiday activities and daily programs, is presented as lively and engaging, with a clear message that your personhood and self-respect are honored here.
In another voice, reviewers emphasize the cleanliness and upkeep of the community. There is a consistent note that rooms are cleaned weekly, floors are washed or vacuumed, and furniture is dusted. Food is mentioned as a strong point in several posts - "the food is good" appears repeatedly - and residents feel that staff respond when issues arise, reinforcing a sense of reliability and care. There is pride in small, tangible details of daily life, from the well-maintained common areas to the attentiveness that makes residents feel seen and valued. The community also appears to cultivate a welcoming social environment, with staff who seem to know residents well and greet them by name, which helps sustain a familial feel.
Programming and personal recognition are highlighted as standout strengths. An activities director coordinates a busy calendar with daily options - Bingo, crafts, and other events - along with holiday programming that keeps everyone involved. The staff - Krisstina, Diane, LaTina, and Keith, among others - are praised for their roles in delivering "home-cooked" meals, creative activities, and a broad range of engaging opportunities. The most important takeaway for many residents and families is that Riverview strives to preserve dignity and respect throughout every interaction. The narrative also points to visible pride from residents who feel the community not only cares but actively improves - the kind of atmosphere that makes family members feel comfortable entrusting their loved ones to this setting.
Yet the picture is not uniformly flawless. Several reviews recount more challenging experiences, including concerns about staffing levels and consistency. One account describes short-staffing and moments where care seemed inconsistent, noting issues with nighttime responsiveness and even questions about medication administration. There are unresolved complaints about certain incidents - like a front desk lapse, a buzz alarm going unanswered, or some staff appearing distracted - which contrasts with the otherwise positive tone. A few reviews point to costs and the perceived value of services, suggesting that not all families felt the balance between price and care met their expectations. These voices acknowledge that while many caregivers are compassionate, the system can be uneven, and frustrations can arise when the level of attention doesn't consistently align with what families need.
In a later arc of feedback, the community appears to have undergone meaningful changes that earned new optimism. Comments from 2024 and 2025 emphasize a brand-new management team that is described as phenomenal and highly engaged. Residents and families note tangible improvements: more robust staffing on the clinical and wellness front, brighter surroundings, and new furniture in the process of being installed. Specific names recur as markers of leadership and direction - Mike, John, Brea, and Diane - people seen as driving positive change and stepping up to responsibilities beyond their traditional roles. One long-time caregiver family member even highlights a renewed sense of care and a positive shift in the overall atmosphere, suggesting that the stewardship under the new leadership has reignited trust and satisfaction for many residents and their families.
Family member testimonials reinforce the positive momentum seen in management changes. Statements from relatives of residents repeatedly emphasize improved communication, attentive care, and a reassuring sense of safety for their loved ones. For example, several accounts describe dads and moms who are happy with living at Riverview, praising the staff for friendliness, attentiveness, and a willingness to adapt to individual needs. These remarks underscore a central theme: when the community is well-managed and adequately staffed, residents feel more secure, valued, and engaged in daily life. The sentiment from many families is that Riverview can be a bright, supportive home, even as they acknowledge that staff shortages or cost concerns can pose ongoing challenges in the broader market.
Taken together, Riverview's stories present a landscape of strong positives tempered by realistic cautions. The community is repeatedly praised for its welcoming atmosphere, compassionate staff, responsive management, and rich activities that honor residents' dignity. Cleanliness, comfortable rooms, and consistently good meals contribute to a home-like experience that many find meaningful and reassuring. At the same time, a few reviews remind readers that resilience and staffing realities matter - and that improvements can be uneven over time. The most current threads point to a revitalized leadership team, expanded staffing, and ongoing investments in facilities and programs, painting a picture of a community that is actively evolving to meet residents' needs while maintaining the core values that residents and families prize most: respect, connection, and a sense of belonging. If you're considering Riverview, these accounts suggest a visit to meet the team, taste the meals, and see for yourself how the new leadership and daily programs feel in person.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Residential Facility in Milwaukee, WI is a premier assisted living community that offers top-quality care and a comfortable, homely environment for seniors. With a focus on board and care home services as well as memory care, residents can expect personalized assistance tailored to their unique needs.
Our facility provides various amenities designed to enhance the quality of life for our residents. A spacious dining room ensures that meals are enjoyable and social events, while fully furnished apartments offer a cozy and welcoming atmosphere. Our beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature. Additionally, housekeeping services ensure that residents can maintain a clean and tidy living space effortlessly.
At Riverview Residential Facility, we understand the challenges associated with moving into new surroundings. That's why our team offers move-in coordination services to alleviate any stress or concerns during the transition process. We strive to create an environment where residents feel supported and at ease.
Ensuring the well-being of our residents is at the forefront of our care services. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care coordination. Our dedicated memory care programming caters specifically to individuals with dementia or mild cognitive impairment, offering specialized support tailored to their unique needs.
Medical management is another crucial aspect of our care services. Our staff assists with medication management, ensuring that each resident receives their required medications accurately and on time. For those with specific dietary needs, including diabetes or special dietary restrictions, we provide meal preparation services that cater to these requirements.
Mental wellness is highly valued at Riverview Residential Facility. Our mental wellness program encourages engagement in stimulating activities designed to promote cognitive function and emotional well-being among our residents. Scheduled daily activities ensure there are plenty of opportunities for socializing, entertainment, and personal growth.
Convenience is another key aspect of our community's location in Milwaukee. With numerous nearby amenities, residents have easy access to cafes, parks, pharmacies, restaurants, and theaters. For medical transportation needs, we can arrange for transportation to doctors' appointments or nearby hospitals.
At Riverview Residential Facility in Milwaukee, WI, we are dedicated to providing a warm and compassionate environment where seniors can receive the care they need while enjoying a fulfilling and active lifestyle. With our extensive range of amenities and care services, residents can rest assured that their well-being is our top priority.
Riverview Residential Facility is located at 1420 West Brown Deer Road, Milwaukee, WI 53217 in Ozaukee County, Wisconsin
Riverview Residential Facility's range of services is designed to support residents with dementia or Alzheimer's disease comprehensively. Assistance with dressing and bathing ensures personal hygiene and dignity, while meal preparation and service cater to nutritional needs, which are crucial for overall health. Medication management helps prevent complications from missed doses or incorrect medications, while transportation arrangements facilitate access to medical appointments without added stress. Coordination with healthcare providers ensures that all aspects of a resident's health are managed holistically. Activities of daily living assistance empowers residents by promoting independence in tasks like transfers, while 24-hour supervision provides a secure environment. Features such as the dementia waiver and specialized memory care programming address unique challenges faced by individuals with cognitive impairments. Additionally, the mental wellness program targets emotional health, enhancing overall well-being for residents experiencing mild cognitive impairment or advanced stages of dementia.
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Engaging Memory Care Activities That Enhance Quality of Life
Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community