4128 North Elmhurst Street, Milwaukee, WI 53216
For more information about senior living options: (866) 208-4318
Overall Review of Right At Home II
Pros
They describe Right At Home in Waukesha as giving a great experience, with 24/7 care starting the same day they called. - The owner, Jon, met the mom in the hospital and clearly explained answers to all questions, initiating care within 24 hours.
- Tanya, the scheduler, provided constant schedule updates and was quick to communicate any changes.
- The caregivers were responsive and helped the mom get back on her feet, allowing recovery at home with safety and freedom.
- Jean went above and beyond to ensure the dad had everything he needed, and even helped save his life by checking on him early.
- The staff were wonderful, kind, and communicative throughout transitions, providing a familiar face for loved ones.
- The organization is easy to work with; every caregiver has been excellent and the schedule adjustments are seamless.
- Jon was patient, kind, and professional during a difficult time, and the family remains grateful for the care.
Cons
There were a couple of bumps in the road.- Finding a caregiver during an emotional time can be difficult to match with the whole family.
Review
Right At Home II in the Milwaukee area is best suited for families that want highly personalized in-home care with a visible leadership backbone and a track record of rapid, proactive service. This community excels when the goal is to keep an elderly loved one safely at home while securing consistent, compassionate caregiving and clear, ongoing communication. It should appeal to families navigating transitions, from independent living to assisted care, or coordinating end-of-life support at home, where familiarity, continuity, and hands-on involvement from leadership matter as much as the hands-on care itself. The proximity to Milwaukee and surrounding suburbs supports quick in-home responses and stable caregiver assignments, a practical mix for those who prize real-time coordination.
There are clear alternatives worth considering for certain needs. If the top priority is formal, facility-based oversight with on-site licensed nursing around the clock, or if a dedicated memory-care program within a structured environment is essential, a traditional facility or licensed home-health agency with nursing supervision may be more suitable. For households operating on tighter budgets or needing less-intensive, episodic support, a lighter, less intervention-heavy option could be more appropriate. If geographic coverage is inconsistent or travel time to and from visits becomes a logistical hurdle, explore providers operating more broadly in a fixed-location service area. In short, when medical nursing oversight and a campus-style setting are non-negotiable, alternatives deserve consideration.
The strongest pros here clearly offset the occasional bumps in the road. The owner’s hands-on approach, meeting the family in the hospital the same day the call was made, sets a tone of urgency and trust that is hard to match. A full 24 hours can elapse before care is fully underway, but the rapid on-site start and the constant, transparent scheduling updates from the office keep families in the loop and reduce anxiety. The caregivers themselves repeatedly demonstrate reliability, responsiveness, and genuine care, with the added value of caregiver continuity that helps loved ones settle into familiar routines. When care needs shift, whether escalating or simplifying, the team adapts quickly, minimizing disruption and preserving dignity.
That reliability is reinforced by memorable, outcome-oriented acts from staff. One caregiver proactively intervened when a client showed signs of distress, driving him to the hospital and staying with him until family arrived, beyond the usual shift. Another caregiver’s early, extra effort ensured a safe transport and timely admission at a hospital 30 minutes away, illustrating a level of dedication that goes beyond routine home care. The weekly rhythm of updates from Tanya, the scheduler, creates a predictable cadence for families, reducing surprises during long care journeys. Across a two-and-a-half-year relationship, the consistency and compassion of the team, paired with a leadership that is patient and genuine, turns potential scheduling friction into a story of dependable care.
Care delivery remains practical and family-centered, with strong evidence of effective care transitions. The care network maintains a familiar presence for the home setting, which proved crucial as families moved a loved one from independent living toward more intensive care and even assisted living or nursing home scenarios. The repeated testimonials about caregivers who truly care, and about the owner’s willingness to accommodate, create a high-confidence framework for decisions: if the objective is to preserve home life and everyday independence while layering in support, this provider delivers. The willingness to adjust the care plan as circumstances evolve, without eroding trust, makes Right At Home II a durable partner in complex family caregiving.
For families weighing practical next steps, the decision hinges on care intensity, setting, and geographic realities. If the aim is to avoid institutional care while maintaining a safety net of hands-on, home-based support, Right At Home II provides a compelling combination of immediate engagement, dependable staffing, and leadership accountability. Have conversations early with Jon, the owner, and Tanya, the scheduler, to map expectations, caregiver rotations, and contingency plans. Clarify whether 24/7 in-home nursing oversight is needed or whether a strong in-home care team with clear escalation paths will suffice. For those whose priorities include a more clinical or facility-based environment, or whose budget necessitates a different care model, exploring alternatives is prudent. In the right family equation, this agency stands out as a practical, well-supported option that makes home-based care feel collaborative, capable, and trustworthy.
3 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (11 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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