5336 North 64 Th Street, Milwaukee, WI 53218
For more information about senior living options: (866) 208-4318
Overall Review of Hills Of Love
Pros
The place is very nice for training and the staff are highly regarded.- The ministry is incredible.
- The organization helps the community.
- The training was their favorite ever.
Cons
They were very disappointed in the staff and communication.- They would not recommend this place to anyone.
- The staff and owner are a joke.
- They wouldn’t bring their worst enemy here.
- The staff were rude, arrogant, and judgmental.
- The promised 24-hour supervision was not in place, which upset them and allowed their daughter to run away for months with no contact.
Review
Hills Of Love in Milwaukee is best suited for families seeking a faith-centered, ministry-driven training environment where personal growth and service to others are central. The program clearly prioritizes spiritual formation and community engagement as its core mandate, appealing to guardians who want a young person’s development guided by values and purpose beyond routine caregiving. For families comfortable with a spiritually oriented framework and looking for mentors who model service, character, and resilience, this setting can deliver a meaningful, growth-oriented experience. It leans away from clinical pacing and toward aligning everyday activities with a shared sense of mission.
Yet these strengths sit alongside important caveats. Several reviews flag the administration’s communication as unreliable and the supervisory structure as insufficient for safeguarding high-needs youth. A parent recounts a failure to deliver promised 24-hour supervision, with a prolonged period before contact was reestablished after a runaway. Another account describes abrupt, public confrontation over payments and a culture described as rude or judgmental. Taken together, these patterns signal that safety, transparency, and consistent updates may be inconsistent, which matters profoundly when a family relies on steady, predictable oversight.
Despite the shortcomings, the program’s most enduring positives revolve around training quality and mission-driven energy. Multiple reviewers praise the program as a strong training environment, with comments like very nice place for training and fav training ever, and the staff’s apparent enthusiasm for the ministry. When the team is aligned with the mission, there is a palpable atmosphere of purpose that can empower participants to engage more deeply, learn practical skills, and contribute to the broader community. In short, the core programming can be genuinely impactful for those who buy into the ministry framework.
The flip side is that the emotional and practical risks tied to staff behavior and communication are not trivial. The most troubling experiences involve frontline staff who are perceived as dismissive or confrontational, and administrators who fail to maintain clear, timely dialogue with families. The fear of being publicly chastised over financial matters, or of hearing second-hand about a youth’s safety situation, erodes trust and complicates crisis management. When supervision is described as inadequate, the likelihood of unnoticed issues grows, which can escalate existing concerns about safety, privacy, and respect within the program.
From a decision standpoint, the pros, purposeful training, community orientation, and a genuine ministry ethos, will appeal to families who value character formation and spiritual development. However, the cons are not minor: inconsistent supervision, communication gaps, and reports of disrespectful treatment are significant liabilities for anyone responsible for a young person’s safety. The resulting calculus is clear: Hills Of Love can perform well as a faith-based development track, but only for families prepared to oversee and compensate for potential administration gaps; those who require steady, professional, and fully transparent operations should seriously weigh alternatives.
Practical next steps apply. Set aside time for a candid tour and direct conversations with the program director about supervision protocols, incident reporting, and crisis management. Request specific examples of how staff handle runaway situations, how updates are delivered to families, and who bears responsibility for financial transparency. Check references from current and former participants, and probe whether the culture described in some reviews is systemic or isolated. If alignment with the ministry mission is strong and safeguards can be guaranteed through clear policies and responsive administration, Hills Of Love may be a fitting choice; if not, explore other options where safety, communication, and professional boundaries are more consistently prioritized.
3 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (13 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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