10212 West Sunset Avenue, Wauwatosa, WI 53222
For more information about senior living options: (844) 490-3973
They liked that the facility offered dancing exercises and had a Labrador visiting for residents. They were grateful for the care given to their Aunt and for her having one more good year. The staff checked on residents to offer drinks when it was hot and were very polite. The residents seemed well cared for and content during the volunteer visits. The homes were clean and the staff were very helpful in guiding volunteers to learn about residents and activities. The bedrooms looked brand new and very clean, and they were excited to settle their mom there.
The facility is horrible and infested with bed bugs, and residents are not properly cared for. Cheryl does not allow residents to sit outside and does not take time to get to know them. Residents are neglected and abused, with bruises observed and staff yelling at them. There are unsafe conditions, including urine on furniture and inadequate cleanup. The staff are loud, obnoxious, rude, and disrespectful toward residents, often trying to cover up problems. The facility is described as money-driven and disregards residents' well-being.Hil Sunset Home in Wauwatosa is best suited for seniors who thrive in a warm, social, activity-rich setting and value a home-like atmosphere where staff engagement feels tangible. The strongest appeal centers on easygoing, person-to-person care in a community that leans into everyday life - outdoor time on a back patio, casual chats with caregivers, and regular, approachable programming. Reviewers highlight dancing exercises, a visiting Labrador, and a steady stream of activities that can keep a resident engaged without stepping too far outside a comfortable routine. For families that want to see residents smiling, chatting, and participating in familiar routines, this community often delivers that sense of daily belonging.
The practical upside lives in the observable day-to-day warmth. Volunteers and part-time staff describe attentive, considerate interactions - staff checking on volunteers with drinks on hot days, residents enjoying stories, and a shared sense of community during decorating projects and carol events. Bedrooms can feel newly refreshed and clean after touring experiences, and the overall vibe at times is clearly welcoming. The presence of outdoor space, friendlier conversations on the patio, and a steady calendar of activities adds up to a living environment where residents appear content when observed over time. For families seeking a facility with a bright, people-first atmosphere, these positives are meaningful.
Yet the picture is far from uniform. Several reviews raise serious concerns about care quality, and the weight of these accounts cannot be dismissed. Some commenters describe outright neglect, unsafe conditions, or abusive treatment at nearby properties operated by the same provider family, including accounts of yelling, bruising, and unsanitary conditions. While these reflections target a different location or affiliate, they create a clear warning signal: performance can vary significantly within the same brand. Prospective families should treat these reports as a call to perform rigorous due diligence - on-site tours, direct conversations with current residents and families, and a careful review of inspection records - before drawing conclusions about Hil Sunset Home's current operations.
That tension - strong, positive daily experiences on some days, shadowed by alarming reports from related facilities - means the pros do not automatically erase the cons. The best offset is a thorough, independent evaluation: inspect cleanliness in common areas and resident rooms, verify staff-to-resident ratios during different shifts, observe safety practices during activities, and ask about how concerns are tracked and resolved. If staff turnover is evident or if residents appear anxious or unfamiliar with their caregivers, those red flags should carry more weight than the glossy promises. When a tour confirms consistent engagement, respectful treatment, and visible oversight, the positives begin to tilt decisively in favor of Hil Sunset Home.
Alternatives deserve consideration for families with stricter benchmarks for safety and governance. The presence of stark, negative reviews regarding other facilities in the same operator family suggests that a close, independent verification is essential. One reviewer explicitly pointed to Quality Living Manor as a cleaner, more professional option, highlighting the importance of hygiene, transparency, and reliable operations. For those who prioritize a consistently high standard of care, it is prudent to compare Hil Sunset against other communities with stronger, more uniform ratings and documented safety records. Do not settle for familiarity alone when the goal is reliable, respectful care.
In the end, Hil Sunset Home can be a strong match for families seeking a lively, personable environment where residents share stories, participate in meaningful activities, and feel connected to caregivers and peers. It works best when the tour confirms ongoing, attentive staffing, clean facilities, and genuine opportunities for social engagement. However, this decision hinges on evidence gathered during careful, current vetting: firsthand impressions of daily care, confirmation of safety and cleanliness standards, and a clear understanding of how concerns are addressed. For many families, a measured commitment to a comprehensive evaluation will determine whether Hil Sunset Home becomes the right home or if a more consistently rated option should be chosen.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hil Sunset Home is an assisted living community located in the vibrant city of Wauwatosa, WI. Our facility offers a range of amenities and care services to ensure our residents' comfort and well-being.
Our fully furnished rooms provide a cozy and comfortable living space for our residents. They can enjoy delicious meals in our dining room, where special dietary restrictions are taken into consideration. Our dedicated staff also provides housekeeping services to maintain a clean and organized environment.
For recreational activities, we offer scheduled daily activities to keep our residents engaged and entertained. We have outdoor spaces where they can relax and enjoy the beautiful surroundings. Additionally, our community is equipped with Wi-Fi/high-speed internet for easy connectivity.
Our care services cater to the unique needs of each resident. Our trained staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. We also coordinate with health care providers to ensure comprehensive care. For those with specific dietary requirements or diabetes management, we offer specialized diet plans.
Transportation arrangements for medical appointments are available for added convenience. There are several cafes, parks, pharmacies, restaurants, places of worship, and hospitals nearby to cater to all other needs.
At Hil Sunset Home, we prioritize the well-being of our residents by providing a comfortable living environment combined with attentive care services.
Hil Sunset Home is located at 10212 West Sunset Avenue, Wauwatosa, WI 53222 in Milwaukee County, Wisconsin
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