Helping Hands Community

2602 South 94Th Street, West Allis, WI 53227

For more information about senior living options: (844) 490-3973

4.8 from 23 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Helping Hands Community

Pros

  • pro The caregivers are kind, caring, and compassionate.
  • pro The staff go above and beyond to help residents feel at home and be part of the family.
  • pro The staff have been stable at the home and day program, showing dedication to residents.
  • pro The day program offers trips, walks, bowling, shopping, and weekly movies, along with special events.
  • pro Jonathan communicates well about meals, daily activities, and prescription arrivals.
  • pro Chris, the owner, is appreciated for his leadership and commitment to residents.
  • pro The facilities are clean, modern, and bright, with a healthy, positive vibe.
  • pro Tim and other residents are happy, and there is a strong, supportive community among staff and participants.
  • pro The program provides transportation to medical appointments.
  • pro The owner has a passion for caring for people and helping them grow in all areas of life.

Cons

  • pro One reviewer states that Helping Hands is a scam and warns others not to call them.
  • pro Another reviewer alleges the organization falsely tells people they qualify for educational assistance to lure them into marketers.
  • pro The reviewer says they were told it was a hardship program, but they believe that claim was false.
  • pro The reviewer claims they never mentioned education and did not want to pursue it, yet they were directed to an education program.

Review

Helping Hands Community adult care center and Group Home gathers a chorus of heartfelt praise from families and caregivers who describe it as a warm, welcoming place where both residents and their loved ones feel valued, safe, and supported. The reviews consistently highlight a caring, compassionate staff that treats residents like family and creates an atmosphere that feels more like a home than a facility. From the very personal stories of relief and gratitude to the everyday observations about kindness and attentiveness, the overarching message is that the community center genuinely goes above and beyond to foster belonging, independence, and everyday joy for the people they serve.

Several families recount first-hand experiences with the program and the people who make it work. One reviewer speaks movingly about their brother Peter and the care team, noting that the caregivers are consistently kind, patient, and devoted. They emphasize how staff members "go above and beyond to help their residence feel like home," and they express immeasurable gratitude for the happiness their brother shows while at Helping Hands. The sentiment that the center is more than a care facility - it's a place where residents are treated as part of an extended family - recurs throughout the testimonials, underscoring the home-like environment that families repeatedly praise.

A common thread across many stories is the stability and dedication of the staff. Reviewers repeatedly mention the reliability of the team and the way caregivers attend to personal care needs with encouragement and clear, supportive cues. Specific names come up again and again, illustrating the relationships that have formed between residents, families, and staff. Jonathan, who works both at the house and the day program, is highlighted for his consistent communication - keeping families informed about daily plans, meals, and activities, and even coordinating transportation when needed, such as trips to church or shopping excursions. The owner, Chris, is described as a stabilizing and caring leadership figure, with families thanking him for his hands-on involvement and for fostering a culture of compassion throughout the homes and day program. Other staff members like Brittany and John are noted for their roles in making sure residents' needs are met and that prescriptions and medical concerns are handled smoothly.

The day program itself is described as a dynamic, engaging environment that complements the group home. Families praise the array of activities and trips that keep residents active and socially connected. Weekly outings to places like malls, bowling alleys, and movie theaters emerge as regular highlights, especially in winter when indoor activities are emphasized. Seasonal events and celebrations - Valentine's Day parties, Halloween and Christmas gatherings, and birthday celebrations with residents' favorite meals - contribute to a festive, homelike rhythm. The program also emphasizes real-world routines and skills, including transportation to appointments and outings that encourage independence. One review even notes special collaborations with local schools, such as events with Waukesha South, which adds a community feel to the program. The combination of structured activities and free time for socializing helps residents build friendships and feel valued.

Families also speak to the tangible, everyday care and the sense that the center truly supports both the residents and their families. Testimonials emphasize how residents feel safe and well cared for, with caregivers who are attentive to daily routines and preferences. The sense of "the guys" supporting one another, the sense of camaraderie in the group home, and the strong relationship between the day program and the home environment contribute to a cohesive, supportive community. The environment is described as clean, modern, and bright, with a vibe that is described as healthy and positive. The praise extends to practical details - staff communicating about meals, activities, and daily plans, and the sense that the program respects each resident's individuality and goals.

Amid these overwhelmingly positive testimonies, there is one negative voice that stands out. One reviewer alleges that the program is a scam, claiming that discussions about hardships were redirected toward an educational assistance track without clear relevance to their situation. This account describes frustration with marketing practices and a feeling of being steered toward services that did not match their expressed needs. While this perspective is included in the corpus of reviews, it is not representative of the broader pattern of testimonials, which consistently emphasize trust, care, and meaningful engagement. Readers can weigh this dissenting view alongside the many glowing stories of personal growth, companionship, and dependable support.

Taken together, the collection of reviews paints a picture of Helping Hands Community as a deeply respected resource for adults with special needs and their families. The center and group home are praised as places where residents are treated with dignity, where staff take personal pride in their roles, and where families feel reassured that their loved ones are cared for by people who genuinely care. The experiences shared - ranging from daily routines and medical coordination to playful outings and celebratory moments - converge on a single conclusion: Helping Hands offers a supportive, people-centered environment that helps individuals lead fuller, more independent lives while giving families peace of mind. Many reviewers explicitly recommend Helping Hands to others seeking a good home and day program for their loved ones, underscoring the trust and gratitude built through years of dedicated care.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (8 miles away) General Mitchell International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Helping Hands Community in West Allis, WI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our community is fully furnished and provides a cozy dining room where residents can enjoy delicious meals prepared by our skilled chefs.

In addition to the indoor amenities, we also offer outdoor space and a beautiful garden where residents can relax, socialize, or engage in gardening activities. Our housekeeping services ensure that the living spaces are clean and well-maintained at all times.

At Helping Hands Community, we understand the importance of staying connected in today's digital age. That's why we provide Wi-Fi/high-speed internet access for our residents so they can easily stay connected with their loved ones.

Our dedicated caregivers are available to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless care coordination for our residents. For those with specific dietary needs, our staff is skilled in providing diabetes diet management, meal preparation based on special dietary restrictions, and medication management support.

Transportation arrangement is also available for medical purposes or doctors' appointments. This ensures that our residents can easily access necessary healthcare services without any hassle.

To promote an active lifestyle, Helping Hands Community offers scheduled daily activities for residents to participate in. These activities encourage socialization and engagement among residents while catering to their individual interests and preferences.

Location-wise, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows easy access to various amenities outside of our community premises.

At Helping Hands Community in West Allis, WI we strive to create a warm and welcoming environment where seniors can thrive physically, mentally, and socially. Our dedicated team ensures that each resident receives compassionate care tailored specifically to their needs while maintaining their independence as much as possible.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.1 miles)

Physicians

  • Maplewood Center (0.7 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (1 miles)
  • Lincoln Avenue Clinic (1.2 miles)
  • Froedtert Clinical Cancer Center (3 miles)
  • Prohealth Care Medical Centers (3 miles)
  • Froedtert Hospital (3 miles)
  • Aurora Health Center (3.4 miles)

Restaurants

  • Danny Lynch's (0.9 miles)
  • Taco Bell (1 miles)
  • McDonald's (1.4 miles)
  • O'Connor's Perfect Pint (1.5 miles)
  • McDonald's (1.5 miles)
  • Paulie's Pub & Eatery (1.6 miles)
  • Brass Monkey (2.1 miles)

Hospitals

  • Surgicenter - Children's Wisconsin (0.9 miles)
  • Rogers Memorial Hospital (1.1 miles)
  • Froedtert Pavilion (3.1 miles)
  • Aurora Psychiatric Hospital (3.6 miles)
  • Aurora St Luke's Medical Center (4 miles)

Cafes

  • Starbucks (1.5 miles)
  • Starbucks (2.7 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (5 miles)

Parks

  • West Allis West Milwaukee Recr (1.6 miles)
  • Greenfield Park (2.1 miles)
  • Wil-O-Way Underwood Park (3.9 miles)
  • Hoyt Park (4 miles)
  • The Big Backyard (4.3 miles)
  • Elm Grove Village Park (4.5 miles)
  • Dousman Stage Coach Inn Museum (5.1 miles)

Places of Worship

  • Honey Creek Church (2.8 miles)

Theaters

  • Ridge Cinema New Berlin, Wi (5.1 miles)

Frequently Asked Questions

Where is Helping Hands Community?

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