Information last verified:
1902 Southridge Avenue Ste 3 & 4, Menomonie, WI 54751
For more information about senior living options: (844) 490-3973
The hotel offers good value for the price. The beds are comfortable and the rooms are clean. The staff are friendly and courteous. The breakfast is plentiful with many options. The lobby and common areas are clean and smell fresh. The pool area is enjoyable, and the pool stays open late as a bonus. The location is convenient, within walking distance to restaurants and near parks. Guests would definitely stay here again.
The service was horrible. The front desk staff were rude and dismissive, causing long check-in and check-out waits. The toilet had a big rust ring around the bowl. Breakfast service was poorly managed, with food gone by 9:30 a.m. They charged a $50 fee for missing pillows, which felt like a scam. The spa/hot tub was green with algae, debris, and hair. The hot tub jets weren't working. The pool area smelled strongly of chlorine and the pool was warm; the facilities looked dirty. There were bugs in the room. They gave a room with a non-functioning AC, forcing guests to relocate.Gratus At Southridge, located at 1902 Suites 3 & 4 in Menomonie, WI, is best suited for budget-minded seniors who want straightforward value, comfortable accommodations, and convenient access to local amenities without paying premium prices. With an overall rating around 3.9 from a broad mix of reviews, the property delivers reliable basics: clean rooms, comfortable beds, and generally pleasant staff. The location’s proximity to restaurants, parks, and shopping adds practical convenience for daily outings or social activities. The pool and spa amenities offer a legitimate draw for families and visitors, and the breakfast options, while uneven across reviews, can be workable for those who prefer a simple start to the day. For residents who prize predictable costs and uncomplicated, no-fruss accommodations, this community often checks the right boxes.
Those who may want to consider alternatives are the seniors who require consistently flawless housekeeping and maintenance, or who rely on a quiet, predictable routine. Several reviews flag inconsistent service and timing, late check-ins, unclear policies, and some billing disputes, that can complicate a move-in or daily life. Housekeeping lapses, such as rooms not being serviced during multi-day stays, and intermittent maintenance issues with bathrooms, fridges, and public areas suggest a higher likelihood of surprises on a day-to-day basis. The pool area and hot tub, while appealing when well-maintained, have shown signs of periodic neglect in some visits, and guests note noise or accessibility concerns when amenities are actively used by others. For families prioritizing a pristine, high-touch environment with rock-solid reliability, shopping among other options is prudent.
The strongest positives at Gratus At Southridge are the value proposition, the general cleanliness of rooms, and the dependable basics that keep daily life cooking along. Several guests describe the beds as comfortable and the rooms as clean and well stocked, which matters greatly for senior residents who value rest and personal comfort. Breakfast offerings are repeatedly cited as plentiful or adequate, giving a sensible breakfast foundation without driving up costs. Staff receive frequent praise for friendliness and courteous service, and the hotel’s location makes errands, dining, and local outings convenient. When these practical strengths align with a resident’s expectations, affordable rates, reliable sleep quality, and friendly staff, this community becomes a sensible choice for short-to-mid-term stays or for seniors who prefer a no-fruss, value-oriented living situation.
However, key drawbacks cannot be ignored, especially for seniors who depend on stable routines and pristine environments. The pool area and public spaces have earned mixed assessments, with reports of algae, debris, and humidity issues in the spa, and occasional jet or heater problems in the hot tub. Noise considerations also matter: some guests note late-night pool activity and related disturbance, which can disrupt sleep for light sleepers. Room cleanliness has appeared uneven in some reviews, with issues ranging from towels and linens not being updated as expected to bathroom surfaces showing wear or lack of attention. Front-desk experiences vary as well, with encounters described as rushed or insufficiently informed, and billing disputes occasionally surfacing. These factors collectively tilt the risk-reward scale toward caution for households seeking impeccable daily operations.
To navigate decisions effectively, a cautious, proactive approach is essential. If choosing Gratus At Southridge, request a room away from the pool to minimize late-evening noise, and verify housekeeping expectations before settling in, confirm daily service, what is included in a “cleaning,” and how often sheets and towels will be refreshed. Inspect the bathroom, fridge, and general surfaces upon arrival, and document any pre-existing concerns to prevent later disputes. Clarify maintenance response times and escalation paths for issues with the pool, lighting, or HVAC, and confirm breakfast hours and the variety of options available each day. It is also wise to verify accessibility features, door functionality, and any policies on guests or extended stays so expectations align with reality. A trial stay, if offered, can reveal how well the routine works under typical weekday conditions.
In sum, Gratus At Southridge serves a practical niche: affordable, clean, comfortable rooms with decent staff and a location that supports independent living needs and modest social activity. It is a reasonable fit for seniors who can tolerate occasional maintenance quirks and a variable breakfast experience in exchange for cost savings and convenience. Yet for families prioritizing rock-solid reliability, consistently pristine housekeeping, and an ultra-consistent amenity experience, alternatives, those with stronger daytime service standards and more predictable upkeep, are worth exploring. A thoughtful visit, focused questions about daily operations, and a clear check on how issues are resolved will determine whether this community remains a suitable home base or if another option better aligns with long-term senior living goals.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chippewa Valley Regional (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gratus At Southridge 1902 Suites 3 & 4 is an exceptional assisted living community located in Menomonie, WI. Our community offers a wide range of amenities and care services to ensure our residents' comfort, convenience, and well-being.
When it comes to amenities, we provide a spacious dining room where residents can enjoy delicious meals prepared by our experienced culinary team. Our suites are fully furnished, allowing residents to move in without the hassle of bringing their own furniture. The beautiful garden and outdoor space offer a serene environment for relaxation or socializing with fellow residents. We also provide housekeeping services to ensure a clean and tidy living environment. With telephone lines and Wi-Fi/high-speed internet access available, residents can easily stay connected with loved ones.
In terms of care services, our dedicated staff assists with various activities of daily living including bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention. Our professional team specializes in diabetes diets and medication management for those who require these services. We also accommodate special dietary restrictions to cater to individual needs. Moreover, our staff arranges transportation for medical appointments as well.
At Gratus At Southridge 1902 Suites 3 & 4, we believe in promoting an active and engaging lifestyle for our residents. Scheduled daily activities are organized to stimulate both mental and physical wellness. Additionally, our community benefits from its prime location with numerous amenities in close proximity. Residents have access to four cafes, seven parks for outdoor recreation opportunities, seven pharmacies for convenient medication refills, six physicians for easy access to healthcare professionals when needed, thirty restaurants offering diverse dining options nearby. Furthermore, four transportation options make it easy for residents to get around the area comfortably.
Lastly, we understand the importance of spiritual well-being and provide fourteen places of worship nearby catering to different faiths along with two theaters nearby providing cultural entertainment options. In the event of any medical emergencies, residents can rest assured knowing that three hospitals are conveniently located in the vicinity.
Gratus At Southridge 1902 Suites 3 & 4 is truly an exceptional assisted living community that offers top-notch amenities, personalized care services, and a vibrant neighborhood. We strive to provide our residents with a comfortable and fulfilling lifestyle where they can thrive physically, emotionally, and socially.
Gratus At Southridge 1902 Suites 3 & 4 is located at 1902 Southridge Avenue Ste 3 & 4, Menomonie, WI 54751 in St. Croix County, Wisconsin
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